HCL Domino vs Salesforce Platform comparison

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HCLTech Logo
1,335 views|682 comparisons
81% willing to recommend
Salesforce Logo
7,933 views|7,172 comparisons
88% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between HCL Domino and Salesforce Platform based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed HCL Domino vs. Salesforce Platform Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of HCL Domino is how robust it is.""We can scale it if we want to.""It serves as a centralized solution that fulfills all my requirements from operating my email server to managing various aspects of my operations.""Domino's dual functionality as both a messaging and application solution is a standout feature compared to Exchange, which solely focuses on messaging.""HCL Domino is the best product from a security point of view.""They offer good support and provide a roadmap.""It is an excellent solution.""HCL Domino is an application development and collaboration platform with strong stability and security. Deployment of this platform is easy and takes only 10 minutes."

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"Salesforce is a phenomenal application. It's very diverse.""The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need.""We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns.""The reporting capabilities are pretty user-friendly.""Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation.""I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions.""It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road.""The solution scales extremely well."

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Cons
"They should provide its integration with other AI applications.""From the Domino side, it should support DKIM and DMARC.""The solution is expensive.""Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues.""It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart.""Its performance and integration could be better. It has capabilities for large deployment with several servers, but in the latest interface, running with different servers isn't supported.""HCL Domino could have a better interface.""Designing a new template could provide a refreshed visual experience for users without significant changes to the underlying functionality."

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"The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature.""The back end really isn't user-friendly at all.""The biggest challenge we had was the cost and the licensing.""The initial setup process was a complex thing to do because four different organizations were working together.""Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more.""It could be maybe a bit more user-intuitive.""A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them.""Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."

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Pricing and Cost Advice
  • "Price is reasonable compared to the other solutions."
  • "We're happy with the price of our license — it's pretty standard."
  • "We pay annually for the use of this solution and it is only a standard fee."
  • "We chose to pay for our licensing fees annually."
  • "Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
  • "HCL Domino has reasonable pricing. It's not expensive."
  • "For 30 licenses, we pay $1,500 every year. It is not an expensive product."
  • "HCL Domino is costly, but it still depends on how your organization views it price-wise."
  • More HCL Domino Pricing and Cost Advice →

  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of the solution are security and integration.
    Top Answer:My company's customers need to make monthly or yearly payments towards the license charges of the product.
    Top Answer:I expect more integration capabilities from the platform in the future. HCL Domino has made a lot of changes in its pricing and market models. The product's user interface is one of its shortcomings… more »
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    Views
    1,335
    Comparisons
    682
    Reviews
    9
    Average Words per Review
    469
    Rating
    8.3
    Views
    7,933
    Comparisons
    7,172
    Reviews
    28
    Average Words per Review
    421
    Rating
    8.2
    Comparisons
    Also Known As
    IBM Lotus Domino, Lotus Domino
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    HCL Domino (formerly IBM Domino) is a secure, enterprise-grade, application development platform. From IT to business, HCL Domino is the only low to pro-code application development platform that allows your business to build robust applications to solve workflow and process challenges fast. HCL Domino powers businesses around the world with 15,000 customers and 10 million apps built on our platform. HCL Domino has always been a secure, rock-solid, and proven solution.

    • Low cost of ownership - minimizing administration needs through automated installations, policies and monitoring helps staff focus on higher value tasks.
    • Minimized infrastructure - reducing costs by using less power, memory, data storage, network bandwidth and servers.
    • Rich application environment - supporting workflow-driven and people-oriented applications that help a wide variety of business operations deliver enhanced results.
    • Security-rich - helping protect your critical business assets. You can control information access, protect information and guarantee document authenticity.
    • High availability - featuring advanced clustering, replication, server fault recovery and automated diagnostic tools.

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
    ADP
    Top Industries
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm18%
    Transportation Company9%
    Insurance Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government10%
    Financial Services Firm10%
    Comms Service Provider8%
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business75%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise14%
    Large Enterprise59%
    REVIEWERS
    Small Business37%
    Midsize Enterprise29%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    HCL Domino vs. Salesforce Platform
    March 2024
    Find out what your peers are saying about HCL Domino vs. Salesforce Platform and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    HCL Domino is ranked 17th in Rapid Application Development Software with 17 reviews while Salesforce Platform is ranked 9th in Rapid Application Development Software with 80 reviews. HCL Domino is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of HCL Domino writes "A stable and versatile enterprise solution consolidating various functions like email, collaboration, and application development in a user-friendly manner". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". HCL Domino is most compared with Microsoft Exchange, HCL Notes, Microsoft Power Apps, Zimbra Collaboration and Microsoft Exchange Online, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our HCL Domino vs. Salesforce Platform report.

    See our list of best Rapid Application Development Software vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.