We performed a comparison between HCL Domino and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of HCL Domino is how robust it is."
"We can scale it if we want to."
"It serves as a centralized solution that fulfills all my requirements from operating my email server to managing various aspects of my operations."
"Domino's dual functionality as both a messaging and application solution is a standout feature compared to Exchange, which solely focuses on messaging."
"HCL Domino is the best product from a security point of view."
"They offer good support and provide a roadmap."
"It is an excellent solution."
"HCL Domino is an application development and collaboration platform with strong stability and security. Deployment of this platform is easy and takes only 10 minutes."
"Salesforce is a phenomenal application. It's very diverse."
"The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"The reporting capabilities are pretty user-friendly."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"The solution scales extremely well."
"They should provide its integration with other AI applications."
"From the Domino side, it should support DKIM and DMARC."
"The solution is expensive."
"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"Its performance and integration could be better. It has capabilities for large deployment with several servers, but in the latest interface, running with different servers isn't supported."
"HCL Domino could have a better interface."
"Designing a new template could provide a refreshed visual experience for users without significant changes to the underlying functionality."
"The management of Salesforce could be quite a task. Old and unusable contacts can add up over time. If I could wave a magic wand, it would be to initiate a self-cleaning feature."
"The back end really isn't user-friendly at all."
"The biggest challenge we had was the cost and the licensing."
"The initial setup process was a complex thing to do because four different organizations were working together."
"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."
"It could be maybe a bit more user-intuitive."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
HCL Domino is ranked 17th in Rapid Application Development Software with 17 reviews while Salesforce Platform is ranked 9th in Rapid Application Development Software with 80 reviews. HCL Domino is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of HCL Domino writes "A stable and versatile enterprise solution consolidating various functions like email, collaboration, and application development in a user-friendly manner". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". HCL Domino is most compared with Microsoft Exchange, HCL Notes, Microsoft Power Apps, Zimbra Collaboration and Microsoft Exchange Online, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our HCL Domino vs. Salesforce Platform report.
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