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HCL Domino vs KiSSFLOW comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
Opinions vary on HCL Domino's ROI; some see benefits in efficiency, while new users face challenges assessing its value.
Sentiment score
9.1
KiSSFLOW improved efficiency, reduced costs, enhanced transparency, and boosted productivity with easy adoption and excellent customer support.
 

Customer Service

Sentiment score
7.1
HCL Domino's customer service needs improvement, with mixed technical support feedback, highlighting responsiveness but needing more user-friendliness.
Sentiment score
7.5
KiSSFLOW customer service is responsive, offering fast resolution, detailed documentation, and knowledgeable support through emails and scheduled meetings.
My experience with the technical support of HCL is that they are responsive.
Owner at Prodej a Správa Nemovitostí s.r.o.
 

Scalability Issues

Sentiment score
7.1
HCL Domino is scalable for all team sizes, though some users find limitations with larger databases and seek alternatives.
Sentiment score
7.3
KiSSFLOW is praised for its scalability and integration, handling large user bases and supporting operations smoothly with minimal maintenance.
Some features are simply not really possible with standard HCL client applications, which means moving all application development to web access, adding a lot of work.
Owner at Prodej a Správa Nemovitostí s.r.o.
 

Stability Issues

Sentiment score
8.1
HCL Domino is praised for its stability with minimal downtime, despite occasional issues, consistently receiving positive evaluations.
Sentiment score
8.3
KiSSFLOW is praised for its stability, reliability, consistent performance, minimal issues, and trustworthy analytics, ensuring high user confidence.
Once we develop an application, it basically works and does not really break.
Owner at Prodej a Správa Nemovitostí s.r.o.
 

Room For Improvement

HCL Domino needs performance, design, and integration improvements to enhance scalability, modernity, and compatibility with third-party tools.
KiSSFLOW users seek better integrations, enhanced UI, improved Google Drive syncing, real-time linking, editable PDFs, and stable mobile notifications.
I would say that there are much better low-code platforms.
Owner at Prodej a Správa Nemovitostí s.r.o.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
SME at a tech services company with 1-10 employees
 

Setup Cost

HCL Domino's pricing, about $100 per user annually, includes support and updates, yet some find it costly compared to alternatives.
KiSSFLOW provides subscription-based pricing at $15/user/month, higher than competitors, with no setup costs and free trials available.
The Notes client is very expensive, costing around $105 per client.
SME at a tech services company with 1-10 employees
 

Valuable Features

HCL Domino provides secure, stable, and integrated solutions with advanced encryption, mobile integration, and efficient deployment for diverse systems.
KiSSFLOW's strengths include performance, user-friendliness, flexibility, integrations, automation, drag-and-drop system, community support, and AI-suggested fields.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
SME at a tech services company with 1-10 employees
You can make it do many things because it is an application server.
Owner at Prodej a Správa Nemovitostí s.r.o.
 

Categories and Ranking

HCL Domino
Ranking in Rapid Application Development Software
18th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
23
Ranking in other categories
No ranking in other categories
KiSSFLOW
Ranking in Rapid Application Development Software
28th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (24th), Business Process Management (BPM) (35th), Low-Code Development Platforms (27th)
 

Mindshare comparison

As of March 2026, in the Rapid Application Development Software category, the mindshare of HCL Domino is 1.0%, up from 0.5% compared to the previous year. The mindshare of KiSSFLOW is 1.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino1.0%
KiSSFLOW1.4%
Other97.6%
Rapid Application Development Software
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Julius Jagdon - PeerSpot reviewer
Business Tools at Motorola Solutions
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.
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Top Industries

By visitors reading reviews
Government
12%
Manufacturing Company
10%
Computer Software Company
9%
Retailer
7%
Construction Company
13%
Financial Services Firm
9%
Computer Software Company
9%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good...
What is your primary use case for HCL Domino?
The primary purposes for which HCL Domino is used are mail and applications.
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Find out what your peers are saying about HCL Domino vs. KiSSFLOW and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.