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HCL Domino vs OutSystems comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Opinions on HCL Domino ROI vary, with some reporting positive returns and operational benefits, despite initial deployment challenges.
Sentiment score
6.6
OutSystems typically offers high ROI through fast development and cost savings, though initial expenses and developer skills impact outcomes.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
 

Customer Service

Sentiment score
7.0
HCL Domino customer support is generally positive, praised for promptness and helpfulness, yet some find it complex and unfriendly.
Sentiment score
7.0
OutSystems' service is generally proactive and responsive, but advanced help varies by SLA, location, and contract tier.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
 

Scalability Issues

Sentiment score
7.2
HCL Domino offers effective scalability for many, but faces challenges with large databases affecting reliability for some users.
Sentiment score
7.5
OutSystems offers scalable, adaptable solutions for enterprises, with seamless cloud expansion and efficient management, despite pricing concerns.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
 

Stability Issues

Sentiment score
8.1
HCL Domino is praised for its stability and reliability, though some report performance declines with larger databases.
Sentiment score
7.8
OutSystems is praised for stability and reliability, handling large systems well, with minor issues on high data loads.
 

Room For Improvement

HCL Domino requires improved integration, updated interface, better performance, enhanced scalability, security, and support for modern technologies.
OutSystems faces performance and integration issues, high licensing costs, and needs improvements in support, automation, UI, and documentation.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
What I would like to see is more servicing business analysts in the next release of OutSystems.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
 

Setup Cost

HCL Domino pricing is seen as high, $100/user annually, affecting smaller enterprises' decisions against competitors like Microsoft Exchange.
OutSystems is costly, suited for larger enterprises, with yearly fees varying by usage, covering licenses and infrastructure.
The Notes client is very expensive, costing around $105 per client.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
 

Valuable Features

HCL Domino offers strong security, seamless integration, cross-platform versatility, robust encryption, and efficient storage with DAOS for comprehensive application support.
OutSystems streamlines development with low-code tools, offering rapid deployment, easy integration, and enhanced productivity through reusable components.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
I have recommended it in situations where very rigid enterprise structures are blocking them from being agile.
OutSystems officially supports various integrations and also includes an API discovery tool for consuming and exposing services, providing a lot of information about incoming URLs, similar to how we use Postman.
 

Categories and Ranking

HCL Domino
Ranking in Rapid Application Development Software
17th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
No ranking in other categories
OutSystems
Ranking in Rapid Application Development Software
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
53
Ranking in other categories
Mobile Development Platforms (1st), Low-Code Development Platforms (5th)
 

Mindshare comparison

As of October 2025, in the Rapid Application Development Software category, the mindshare of HCL Domino is 0.6%, up from 0.5% compared to the previous year. The mindshare of OutSystems is 6.5%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
OutSystems6.5%
HCL Domino0.6%
Other92.9%
Rapid Application Development Software
 

Featured Reviews

Jason Levine - PeerSpot reviewer
A tool that offers great security and integration capabilities
The solution facilitates our company's workflow automation needs since it is a platform that allows users to build whatever workflows they want. The product is used for application development in our organization for our customers, as we operate as consultants. The features of the product that I found to be beneficial for the productivity of my company's team stems from the fact that it can be integrated directly into HCL Notes email so that you can manage your workflows there, and you don't have to change contacts a go to a separate application to deal with a document approval process since it can be done directly from emails. HCL Domino is one of the leading products in the industry, so it is definitely ahead of the other tools in the market. In our company, some departments use HCL Domino for emails rather than other solutions because it is more secure. The tool has an impact on the management of sensitive data in our company. My only suggestion to those who plan to use HCL Domino is that they should not be daunted by the old UI it offers. The collaboration tool of HCL Domino has affected the internal communication processes in our organization. The collaboration tool of HCL Domino is something that the solution has been offering from the time it was introduced in the market as an expensive product. The impact or value on our company from the use of the product can be proven by the fact that with the solution, it is possible to automate processes or workflows while ensuring that there is consistency, lack of human errors, and efficiency. Earlier, I would have rated the tool eight out of ten. Presently, considering the increase in the number of integrations that the product allows and its movement to meet industry standards, I rate the overall tool a nine out of ten.
Sukrut Joshi - PeerSpot reviewer
Enables users to develop applications quickly and has a responsive and helpful technical support team
The time to market is quite good. We can quickly develop an application using the tool. OutSystems is developed using .NET and Java. We can easily find technical resources who have worked on .NET and Java and leverage their previous knowledge to develop OutSystems applications. It can also be used for application development. If an end-user does not want to use the solution after two to three years, OutSystems sends the source code and the applications to the end-user. There is no dependency. It’s one of the major factors I found quite good in OutSystems.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
11%
Manufacturing Company
8%
Construction Company
7%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise29
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
One challenge I faced with HCL Domino was fully understanding its capabilities because initial use may lead to misconceptions based on simpler platforms. Exploring and comprehending what is possibl...
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
 

Comparisons

 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
Find out what your peers are saying about HCL Domino vs. OutSystems and other solutions. Updated: September 2025.
870,701 professionals have used our research since 2012.