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HCL Domino vs OutSystems comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
HCL Domino provides ROI for some users, while others struggle; it's praised for reducing paperwork and increasing satisfaction.
Sentiment score
7.1
OutSystems typically offers high ROI through fast development and cost savings, though initial expenses and developer skills impact outcomes.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
 

Customer Service

Sentiment score
7.0
HCL Domino's technical support is positively received, while customer service experiences mixed reviews due to variable interaction quality.
Sentiment score
7.2
OutSystems' service is generally proactive and responsive, but advanced help varies by SLA, location, and contract tier.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
 

Scalability Issues

Sentiment score
7.2
HCL Domino is praised for scalability but faces challenges with large databases, varying by company size and usage.
Sentiment score
7.7
OutSystems offers scalable, adaptable solutions for enterprises, with seamless cloud expansion and efficient management, despite pricing concerns.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
 

Stability Issues

Sentiment score
8.1
HCL Domino is praised for its stability and reliability, despite minor concerns and differing opinions on larger databases.
Sentiment score
8.0
OutSystems is praised for stability and reliability, handling large systems well, with minor issues on high data loads.
 

Room For Improvement

HCL Domino needs modern updates for UI, performance, integration, security, user-friendliness, scalability, and cloud migration capabilities.
OutSystems faces performance and integration issues, high licensing costs, and needs improvements in support, automation, UI, and documentation.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
 

Setup Cost

HCL Domino's pricing is high, especially compared to competitors, and can vary based on user count and needs.
OutSystems is costly, suited for larger enterprises, with yearly fees varying by usage, covering licenses and infrastructure.
The Notes client is very expensive, costing around $105 per client.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
 

Valuable Features

HCL Domino integrates messaging and applications with robust security, cross-platform support, low-code development, and flexible architecture for efficiency.
OutSystems streamlines development with low-code tools, offering rapid deployment, easy integration, and enhanced productivity through reusable components.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
OutSystems has a very good learning curve for developers.
 

Categories and Ranking

HCL Domino
Ranking in Rapid Application Development Software
18th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
No ranking in other categories
OutSystems
Ranking in Rapid Application Development Software
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
Mobile Development Platforms (1st), Low-Code Development Platforms (4th)
 

Mindshare comparison

As of July 2025, in the Rapid Application Development Software category, the mindshare of HCL Domino is 0.6%, up from 0.5% compared to the previous year. The mindshare of OutSystems is 7.6%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
DhrubajyotiBiswas - PeerSpot reviewer
Helps us efficiently streamline repetitive tasks, but they could provide improved connectors to integrate with outside platforms
The OutSystems' most effective features for speeding up development cycles are the process orchestration and the drag-and-drop updating of business processes. I would recommend it to a friend or colleague, especially if they are looking for a solution that is easy to deploy and helps streamline internal processes. I rate it a six out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
10%
Manufacturing Company
10%
Construction Company
8%
Educational Organization
15%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
The speed of the Notes client is an area that could be improved. Many people are not very happy with its speed. Additionally, in-line editing of documents and a document viewer are functionalities ...
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
 

Comparisons

 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
Find out what your peers are saying about HCL Domino vs. OutSystems and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.