Fortinet FortiMail Reviews

Fortinet FortiMail is primarily used for email filtering, such as managing spam and performing other related tasks. It helps by analyzing incoming emails to determine whether they are spam, based on predefined policies and rules. In addition, it monitors specific policies for both incoming and outgoing mail to detect spam or malicious activity.

The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.

Fortinet FortiMail can be improved in terms of its dashboard, which is currently small and not visually appealing, making deeper investigations difficult. It also has issues with false positives, particularly when handling signed PDF attachments, and the whitelist/blacklist features need refinement, as clients frequently send PDF files.

I have used Fortinet FortiMail for almost one year.

Fortinet FortiMail is stable.

Fortinet FortiMail is scalable and can be expanded in large environments, but the dependency on on-premises deployment can complicate the process.

The customer support is good.

I am not a former user of a different solution; I am currently using other tools such as Trend Micro and Microsoft.

complex

consultant

I have seen a return on investment through time saved.

The setup cost is a little bit costly.

I evaluated other options before choosing Fortinet FortiMail.

I would advise others looking into using Fortinet FortiMail to consider using it. I gave this review a rating of 8.

Fortinet FortiMail is almost the last product that I am able to use in the customer's environment because all of the other vendors are moving to the Microsoft or Google environment, and as I remember, two or three vendors have on-premises solutions for mail protection. That is why we use it, and our customers appreciate it because it is easy to use and has no user device license. It has only a simple device license.

Fortinet FortiMail has valuable features such as on-premises deployment and click protection, and it is working properly. This is the most important part for us, and we experience this without a lot of false positive troubleshooting because it is important for our technical team.

We use Fortinet FortiMail sandbox integration, but nowadays I am a CISO, so I am not working closely with this product as I am leading projects. However, our customers are using sandboxing also to protect against known and unknown viruses.

The high performance mail scanning of Fortinet FortiMail works fine, but sometimes it does not, depending on the hardware that you are buying. If you are buying a low-cost product, the speed is low. If you choose a bigger product, it will be faster. The main goal is that if you do not need high speed, it is enough to buy the lowest box. As I mentioned, you do not want to buy a user license; it is working, but it has a lower traffic throughput, and the performance is lower, so that is why we appreciate it.

In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false positive problems, especially with the signed PDF attachments and the whitelist and blacklist.

I understand that it is mostly with PDF formats, but in the whole picture, Fortinet FortiMail is a good product.

I have been working with Fortinet FortiMail for more than ten years.

From one to ten, I would rate the stability of Fortinet FortiMail as a nine.

The scalability of Fortinet FortiMail depends on whether you are buying a virtualized license, which allows for a scalable pay-as-you-go model, or if you are buying a box, in which case you can only buy a new one. It is a trade-up program only, but many customers opt for the lowest box because the virtual machine version is almost enough for most customers.

I would rate technical support from Fortinet as a seven. However, for Fortinet FortiMail support, I would rate it as an eight, but for example, FortiGate is a six because it depends on the people on the other side. Mainly, they are focusing on Fortinet FortiMail and FortiAnalyzer, where the support engineers are very good. If you are calling about a problem with your FortiGate, sometimes it is hard to find the best engineer.

Positive

The initial setup for Fortinet FortiMail is easy if you know what needs to be done; however, if you have no experience, it will be hard because you need to know how it works.

In my opinion, Fortinet FortiMail can be compared to cloud API solutions or perhaps Cisco, but we are working only with Fortinet FortiMail for mail protection because it is working well for us and our customers. If you are buying a good Microsoft license, maybe P5 that includes email security, that is possibly the main competitor because if you are procuring everything from the cloud provider, it comes as one package, which makes it easier to handle the license.

Fortinet FortiMail is a very good product and reliable, and we find it easy to sell it.

The main benefits that Fortinet FortiMail provides to the end-user, in my opinion, include the price, on-premises solution, and ease of use.

I would rate pricing for Fortinet FortiMail as an eight.

I am a Fortinet reseller, so for the purchase process, I am directly working with Fortinet.

We are buying from the distributors, not through the AWS Marketplace or something similar.

I am recommending Fortinet FortiMail to other users. I would give Fortinet FortiMail a final rating of eight overall.

I use Fortinet FortiMail as a firewall and an SMTP gateway for email. It works with our existing mail server on-premises to handle email filtering and security functions.

Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention. It also allows for email forwarding, dynamic filtering, and scanning based on virus signatures. I can set varying levels of security. The tool is flexible and provides essential features for mail security and management.

Fortinet FortiMail should keep pace with features offered by cloud-based services like Google and Microsoft Outlook. Additionally, the transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.

I have used Fortinet FortiMail for more than five years.

I have not contacted FortiMail support specifically, but I mentioned that support for FortiGate was delayed, and it was challenging for me to understand support questions. I did not highlight any specific issues for Fortinet FortiMail.

Neutral

Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like FortiGate.

Security remains essential, and maintaining on-premises solutions may become challenging as more organizations move to cloud hosting services. Fortinet FortiMail is rated an eight for the protection and features it provides in the on-premises setup. The email security tool is considered essential despite high costs to ensure appropriate protection for data.

Neutral

We are suggesting Fortinet FortiMail to control, check, and keep all email platforms secure and monitor if malicious code is coming through emails. We are using it for these purposes.

We are a cybersecurity company. We offer security services to many different companies, and some of our clients have Fortinet FortiMail.

In the consulting industry, we provide consulting and services to manage security for clients who don't have an IT department with cybersecurity personnel. In these cases, they use our services to maintain security in Azure and other platforms.

The reporting features are especially valuable, including frequent reports for issues, alerts, and phishing alerts. We generate these reports weekly to check how the security is working with Fortinet FortiMail.

From our experience with Fortinet FortiMail, we have found that it's a very strong platform for ensuring company security. It is a very good product.

It can be somewhat difficult to prepare precise or very deep rules to improve security, though the product is very good.

I have been using Fortinet FortiMail for about six months as we are a cybersecurity company. We offer security services to many different companies, and some of our clients have Fortinet FortiMail.

The deployment was good for us. The friendly deployment process is very important for Fortinet FortiMail.

The support for Fortinet FortiMail is excellent. On a scale from one to ten, I would give it a nine.

Positive

I work with Fortinet FortiMail products but not with FortiGate. We don't use exactly the DLP features with Fortinet FortiMail, but we activate some rules. We are not currently exploring the DLP features.

I rate Fortinet FortiMail a ten out of ten.

I use Fortinet FortiMail for email security. As I mentioned before, we had a company bring it in to run as a Proof of Concept (POC) for six months. After that period, we approved and implemented it.

The most valuable feature of Fortinet FortiMail is its ease of use. It is very straightforward and provides good functionality. 

Additionally, its threat detection capabilities have been beneficial. It has been easy to integrate and work with, providing us with the necessary features for email security.

The area that could use some improvement in Fortinet FortiMail is the integration process. I would like the integration to be easier.

I have used FortiMail for approximately four years.

The stability of Fortinet FortiMail is very high, and I would rate it a ten out of ten.

The scalability of Fortinet FortiMail is excellent. I would also rate it a ten out of ten.

I have had communications with Fortinet's technical support, and they offer high-quality support.

Positive

Before using Fortinet FortiMail, I used Cisco for email security. The change was due to my switching companies rather than dissatisfaction with Cisco.

The initial setup of Fortinet FortiMail was easy.

The deployment was done directly through Fortinet, and there was no third-party involvement.

I have observed a return on investment from FortiMail. It offers cost savings compared to Cisco, which was very expensive.

The pricing of Fortinet FortiMail is cheaper compared to Cisco, which was quite expensive.

I would rate Fortinet FortiMail ten out of ten overall.

I do have a partnership with Fortinet. I have been both a partner and reseller.

The features I find most valuable in Fortinet FortiMail include its robust security and ease of use. Regarding its integrated sandboxing, I believe it adds significant value to threat detection. I would assess its high-performance mail scanning as a critical feature that contributes to its effectiveness.

I think they should improve Fortinet FortiMail on-premises by enhancing its user interface. Additional features they could have in the future would include advanced analytics capabilities. I do think they should work on their licensing model to offer more flexibility.

I have been using Fortinet FortiMail in my company.

When it comes to rating their technical support from one to ten, I would give it a solid seven. I rate their current support about seven out of ten.

My customers are not dealing with Check Point anymore. Instead of Fortinet FortiMail, I usually propose solutions like Microsoft Exchange Online.

I am familiar with endpoint solutions like WatchGuard, Huntress, and Trellix. I also consider Barracuda, Juniper, and Forcepoint.

The primary use case is to securely receive email from external sources, such as Microsoft Exchange on the cloud, and relay it to internal Exchange servers. Additionally, it involves sending emails from the Exchange server to external networks.

Fortinet FortiMail enhances the email security posture of organizations by securely transmitting emails between external and internal servers.

The most effective features in intercepting malicious emails include controls like DKIM and SPF. Fortinet utilizes specialized processing units, which network faster and sample more efficiently compared to others. 

Additionally, the PSIRT database and threat intelligence database contribute to the effectiveness, and the number of false positives is lower than with other products.

There are multiple areas for improvement, such as user visibility, which is less compared to Cisco's secure appliances. Header inspection and containerization, like on-prem premises sandboxing, need enhancement. Improving spam ranking to match international standards is essential. 

Moreover, Fortinet's position in the Gartner Magic Quadrant needs to improve, as Barracuda and other appliances are currently ahead.

I have been using Fortinet FortiMail for approximately three months.

Fortinet FortiMail is reliable and does not halt, provided that enough resources are available. The integration with Fortinet Analyzer and SIEM has been smooth, and everything is working fine.

The scalability of Fortinet FortiMail is satisfactory. Specifically, the product runs well in extreme environments, and I have not experienced any hardware failure issues.

Training support from Fortinet in our region could be more available, as partner training and support are crucial for effectively understanding and recommending solutions to customers.

Neutral

Previously, I worked with Barracuda and Cisco's IronPort Email Appliance for email security.

Barracuda is less expensive compared to FortiMail. FortiMail is mid-range, and Cisco is priced higher.

There are multiple areas for improvement, like enhancing the product's user visibility and spam ranking. On-premises sandboxing should reduce false positives and strengthen its position compared to other products in the Gartner Magic Quadrant.

I'd rate the solution seven out of ten.

We use FortiMail to filter all emails coming to our mail server. It blocks malicious emails automatically. We also have FortiAnalyzer to collect logs and monitor traffic with Fortinet analyzers. We are in the process of buying FortiWeb to secure our website against attacks like SQL injection.

FortiMail filters all emails coming to our mail server, blocking any that are malicious automatically.

FortiMail effectively filters all emails coming to our mail server, blocking malicious ones automatically. Everything is easy to configure and manage all appliances in one interface. This streamlined interface applies to FortiMail, FortiAnalyzer, and other Fortinet products, making it user-friendly and efficient for our organization. 

Our Fortinet infrastructure allows us to maintain consistent protection across all devices.

The main area for improvement is the pricing. The configuration is good and easy to use, however, the renewal cost is higher than that of other vendors.

We have used FortiMail and Fortinet products for six years, with FortiAnalyzer used for about three years.

FortiMail is very stable. On a scale from one to ten, I would rate its stability at a ten out of ten.

FortiMail is highly scalable. I would rate its scalability ten out of ten.

The technical support from Fortinet is very satisfactory. They are responsive and helpful. I would rate their support at ten out of ten.

Positive

We have not switched to any other vendor because replacing these appliances would require significant infrastructure development, which is costly.

The initial setup was straightforward and mostly handled by our third-party professional services provider.

We used third-party professional services for deployment of Fortinet products.

We have not had any return on investment from FortiMail as we primarily use it to maintain continuity and security of our main products.

Pricing can be expensive. The cost can range from fifty thousand to one hundred thousand dollars, depending on the appliance being licensed.

I would recommend FortiMail for its ease of use and a single interface for all products. However, the renewal cost is higher than that of other vendors. 

Overall, I rate the solution nine out of ten.

We use the tool as a gateway security solution. 

Fortinet FortiMail is a complete product addressing mail security concerns. It helps to know spam subscriptions and create restriction policies. 

The security products stop their operations once the subscription period expires. It is a wrong policy. If I trust a product, it has to continue working even after expiry. It should have a grace period of 30, 40, or 60 days. We can extend the subscription during those days. In some places, subscription extensions can take up to six weeks. During the renewal process, the support offered by the company is very poor. It also reduces security. We pay for the expired period but do not get protection during those times. The user of Fortinet FortiMail should have a feature to see spam names. 

I have been using the solution for 15 years. 

The solution is stable except for the downtime due to the subscription extension. 

Scalability is poor for tools that are clubbed with hardware. 

The tool's vendor support is poor. 

Neutral

A person setting up the tool must have the technology and domain experience. The preliminary deployment can happen within three to six hours. The tool's fine-tuning happens over one to two weeks. 

I rate the product an eight out of ten.