We performed a comparison between Darktrace and Fortinet FortiMail based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"There are several features that I consider valuable."
"The product's scalability is good."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"It is a stable solution without downtime."
"The most valuable feature of Darktrace and the most valuable feature is the artificial intelligence module because that is the tool that determines automatically if there is any risk or not in the network."
"Its most valuable feature is its ability to identify malicious connected IPs from outside and the attacks that get through to the inside."
"In terms of features, the data or information they collect and unsupervised machine learning are very valuable. Its unsupervised machine learning has reduced our team's effort. Both Darktrace and Vectra work on unsupervised machine learning that learns the behavior or develops a profile on its own, which allows our security team to do some other tasks rather than spending time on Darktrace or Vectra. Because of unsupervised machine learning, its detection capability is quite good. Along with that, if we utilize the integration feature properly, the automated incident response capability of Darktrace is quite useful."
"The models, triggers, and alerts are customizable."
"The solution is stable. We've never had any problems with it."
"I like the dashboards, which are cool. They are more user-friendly, in my experience. Its learning capabilities are really good."
"It is a very simple product to use."
"The most valuable aspects of this solution are that it protects us from spam and phishing attacks. We had a lot of attacks coming in and then we deployed this solution and they stopped. We no longer have any spam or phishing issues."
"The most valuable features of this solution are anti-spam, sender reputation, and antivirus."
"The most valuable feature of the solution is the tool's ability to prevent phishing attacks."
"The solution is very, very stable."
"Fortinet’s support services are good."
"One major benefit of the Fortinet FortiMail product is its ease of management."
"The integration with FortiSandbox is good, and something that we utilize often."
"This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"We need a separate license and we don't know how to get the license that is required."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Several simulation options are available within 365, and the phishing simulation could be better."
"There is room for improvement with the UI."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"You should be able to deploy Defender for every subscription without the need to add servers."
"There's room for improvement regarding the time frame for retrieving emails."
"I believe their network monitoring device licensing module could use some improvement."
"Darkforce could be improved in the range of the interface; how to interact with the actions it's taking or not taking."
"Darktrace requires numerous configurations. It would be beneficial if the configuration could be made simpler."
"The level of tracking within the network from the transmission level up to the machine level can use improvement."
"A reporting portal could be a great addition to help customize reports."
"The dashboard and reporting for this solution could be improved as it is currently complex. The GUI for this solution could also be improved."
"Its threat analyzer could be better. It should also have agents. They should improve this product by installing agents for the machine to get more visibility. Currently, they are monitoring only the network. They should also monitor the agents from inside. It should also have a better pricing plan because it is an expensive product."
"The program is quite expensive."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"An additional feature that could be added is a pop-up screen notifying you that an email has been blocked, without having to double click on it to take you there it could provide you with a summary explaining why it was on hold or why was it spam when you hover over it with your cursor."
"The product could incorporate even more artificial intelligence to enhance the functionality, but it is a competetive and intelligent product as it."
"The solution's pricing is flexible and can be adjusted for African utility companies. Microsoft often offers special pricing formulas for African governments and organizations and it is similar to Fortinet FortiMail. In my country, government institutions receive discounted pricing from Fortinet FortiMail."
"Sometimes it takes a little bit too long to determine if an email is good or not. If they could shorten that time span, it'd be so much better. It does delay our email, which does not make users happy. That said, I would have to say we have not been blacklisted for quite a while now."
"The product's cybersecurity features could be better."
"The sandboxing features are not well done in Fortinet FortiMail, making it an area of improvement."
"The infrastructure could be improved."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Darktrace is ranked 11th in Email Security with 65 reviews while Fortinet FortiMail is ranked 5th in Email Security with 57 reviews. Darktrace is rated 8.2, while Fortinet FortiMail is rated 8.6. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Proofpoint Email Protection. See our Darktrace vs. Fortinet FortiMail report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.