Try our new research platform with insights from 80,000+ expert users

Fortinet FortiMail vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Fortinet FortiMail boosts email security, reduces costs, and saves time, enhancing operational efficiency through seamless integration and advanced features.
Sentiment score
7.8
SpamTitan enhances security, reduces spam, cuts IT workload, and boosts productivity with minimal maintenance, proving cost-effective for users.
It offers cost savings compared to Cisco, which was very expensive.
System admin at Environment Fund
 

Customer Service

Sentiment score
6.4
Fortinet FortiMail's customer service is generally praised for efficiency, especially elite support, despite occasional standard support delays.
Sentiment score
7.9
TitanHQ SpamTitan support is praised for responsiveness, expertise, and efficient issue resolution, making it a preferred choice.
Mainly, they are focusing on Fortinet FortiMail and FortiAnalyzer, where the support engineers are very good.
Head of the IT Security Division at a tech services company with 11-50 employees
I have direct communication with Kenyan system engineers and local support in Ethiopia, enabling good support.
Network & Security Engineer at Malam Engineering PLC
Fortinet's technical support offers high-quality support.
System admin at Environment Fund
 

Scalability Issues

Sentiment score
7.2
Fortinet FortiMail is scalable and flexible, efficiently adapting to varying organizational sizes, though some hardware limitations exist.
Sentiment score
7.7
SpamTitan offers scalable, seamless integration for all company sizes, handling growth smoothly without performance issues or service disruptions.
Fortinet FortiMail is scalable and can be expanded in large environments.
Senior Associate at a tech vendor with 10,001+ employees
The scalability of Fortinet FortiMail depends on whether you are buying a virtualized license, which allows for a scalable pay-as-you-go model, or if you are buying a box.
Head of the IT Security Division at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.3
Fortinet FortiMail is highly stable and reliable, with rare issues quickly resolved and seamless integration with other Fortinet tools.
Sentiment score
8.0
Users praise TitanHQ SpamTitan's strong reliability and stability, with minimal downtime and issues quickly resolved.
This stability is consistent across Fortinet products, including FortiGate firewall.
Network & Security Engineer at Malam Engineering PLC
TitanHQ SpamTitan's stability is impeccable.
Helpdesk Internal Systems Manager at Active IT Systems
 

Room For Improvement

Fortinet FortiMail needs a more intuitive interface, better integration, enhanced security, simpler encryption, and improved spam filtering.
SpamTitan struggles with an outdated interface, limited features, sluggish performance, and high false positives, frustrating users.
The transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
Providing comprehensive documentation on how to deploy and configure would improve the solution.
Network & Security Engineer at Malam Engineering PLC
There are also false positives issues, especially with signed PDF attachments.
Senior Associate at a tech vendor with 10,001+ employees
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
Helpdesk Internal Systems Manager at Active IT Systems
 

Setup Cost

Fortinet FortiMail offers competitive, scalable pricing with flexible licensing, valued for performance and security despite some expense concerns.
TitanHQ SpamTitan is affordable, offering competitive pricing for both businesses and educational institutions, with straightforward licensing and no hidden costs.
Fortinet FortiMail is considered overpriced by Indian rupee standards.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
The setup cost is a little bit costly.
Senior Associate at a tech vendor with 10,001+ employees
It is rated highly because of its affordability and its great value.
Helpdesk Internal Systems Manager at Active IT Systems
 

Valuable Features

Fortinet FortiMail excels in email security with user-friendly features, advanced threat protection, and seamless integration with Fortinet products.
SpamTitan offers robust spam and virus protection with customizable management, powerful filtering, and extensive reporting features for enhanced security.
Its threat detection capabilities have been beneficial.
System admin at Environment Fund
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
Fortinet FortiMail has valuable features such as on-premises deployment and click protection, and it is working properly.
Head of the IT Security Division at a tech services company with 11-50 employees
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
Helpdesk Internal Systems Manager at Active IT Systems
 

Categories and Ranking

Fortinet FortiMail
Ranking in Email Security
6th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Email Security
19th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (20th), Office 365 Protection (5th)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Fortinet FortiMail is 3.5%, down from 5.5% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail3.5%
TitanHQ SpamTitan1.2%
Other95.3%
Email Security
 

Featured Reviews

Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
879,768 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
Government
6%
Computer Software Company
19%
Manufacturing Company
11%
Performing Arts
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise22
Large Enterprise15
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

What needs improvement with Fortinet FortiMail?
In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false positive problems, especially with the signed PDF attachments and the whitelist an...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

FortiMail
No data available
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Fortinet FortiMail vs. TitanHQ SpamTitan and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.