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Trend Micro Deep Security vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Trend Micro Deep Security boosts productivity and efficiency by streamlining antivirus management, reducing costs, and enhancing server and endpoint control.
Sentiment score
3.7
WatchGuard EPDR optimizes operations, reduces costs, enhances security, and provides efficient endpoint management, especially valued in Latin America and schools.
The management console is very useful and easy to operate, allowing policy deployment in a minimal amount of time.
Information Technology Service Desk Manager at a tech services company with 10,001+ employees
It adds value by providing centralized control over servers and endpoints.
Endpoint Solutions Support at Compass Group
If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working.
Manager, Technical Microsoft at a computer software company with 201-500 employees
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
IT Manager at Redeemer Baptist School
 

Customer Service

Sentiment score
7.4
Trend Micro Deep Security support is responsive and knowledgeable, though some users desire improved expertise and faster resolutions.
Sentiment score
6.2
WatchGuard EPDR's customer service is praised for knowledge and resolution speed, but some experience inefficiencies and availability issues.
Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority.
Endpoint Solutions Support at Compass Group
They have very professional engineers, and they often respond effectively.
Manager, Technical Microsoft at a computer software company with 201-500 employees
A dedicated support engineer will come in within three hours.
Project Manager at IT solution India private LinkedIn
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Solution Architect at Simvicitsolutions
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
Section Head, Information Technology at a transportation company with 201-500 employees
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
Citrix Solutions Architect at Digital Generation
 

Scalability Issues

Sentiment score
7.8
Trend Micro Deep Security is highly scalable and cost-effective, supporting smooth operations across diverse enterprise environments.
Sentiment score
7.6
WatchGuard EPDR offers excellent scalability and integration, efficiently supporting diverse users across platforms, particularly small to medium businesses.
Trend Micro Deep Security is highly scalable.
Endpoint Solutions Support at Compass Group
In most organizations, they are using a mix of these security solutions.
Manager, Technical Microsoft at a computer software company with 201-500 employees
You can install it on a script basis for Linux and Windows.
Project Manager at IT solution India private LinkedIn
WatchGuard EPDR is very competitive regarding its scalability.
Citrix Solutions Architect at Digital Generation
 

Stability Issues

Sentiment score
8.1
Trend Micro Deep Security offers reliable, stable protection with minimal downtime, occasional issues resolved quickly, and proactive threat management.
Sentiment score
8.3
WatchGuard EPDR and Panda Security Adaptive Defense are stable, with high user satisfaction, minor update issues, and effective malware detection.
It has been extremely stable throughout our usage, with no major disturbances.
Information Technology Service Desk Manager at a tech services company with 10,001+ employees
Trend Micro Deep Security is very stable and provides protection at all times without issues.
Endpoint Solutions Support at Compass Group
We believe that software works fine until it is patched, managed, or monitored by the IT teams.
Manager, Technical Microsoft at a computer software company with 201-500 employees
It is very stable with no hanging problems.
Solution Architect at Simvicitsolutions
WatchGuard EPDR is a very stable solution and is not resource intensive.
Citrix Solutions Architect at Digital Generation
The stability is approximately a seven to eight out of ten.
IT System Support Administrator at a non-profit with 501-1,000 employees
 

Room For Improvement

Trend Micro Deep Security needs improvements in integration, user interface, support, management capabilities, and automation to enhance efficiency.
WatchGuard EPDR needs improved integration, data protection, intuitive administration, DNS security, stability, deployment, reporting, and lower processor load.
User experience improvement is most crucial, along with enhancements in policy management and the accuracy of the IPS, IDS features for real-time protection.
Microsoft Security Department at a financial services firm with 501-1,000 employees
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
Director at Business Automation Indore Private Limited
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
Endpoint Solutions Support at Compass Group
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
IT System Support Administrator at a non-profit with 501-1,000 employees
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
Solution Architect at Simvicitsolutions
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
Citrix Solutions Architect at Digital Generation
 

Setup Cost

Trend Micro Deep Security is costly for some, but AWS Marketplace offers convenience and discounts, with flexible, scalable licensing.
WatchGuard EPDR offers flexible subscription pricing that's seen as reasonable, with advanced features justifying higher costs.
We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Manager, Technical Microsoft at a computer software company with 201-500 employees
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
Director at Business Automation Indore Private Limited
The pricing is moderate, not expensive or very cheap.
Endpoint Solutions Support at Compass Group
It is worth the money and provides good return on investment.
The pricing is slightly high, but the product quality justifies it.
Solution Architect at Simvicitsolutions
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
Section Head, Information Technology at a transportation company with 201-500 employees
 

Valuable Features

Trend Micro Deep Security offers virtual patching, intrusion prevention, and cloud integration, enhancing security and operational efficiency.
WatchGuard EPDR simplifies threat detection and enhances IT productivity with advanced search, real-time insights, and robust endpoint protection.
It has multiple security layers, including anti-malware, intrusion prevention, integrity monitoring, web reputation, application control, firewall, and log inspection.
Microsoft Security Department at a financial services firm with 501-1,000 employees
Patching allows us to virtually patch servers without downtime, which is critical given our limited patching windows, and helps prevent servers from being exploited.
Web develope analyst at a tech vendor with 10,001+ employees
The IPS module offers virtual patches to resolve issues immediately, making it an excellent product that I recommend for anyone with servers.
Senior Associate at a tech vendor with 10,001+ employees
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
Solution Architect at Simvicitsolutions
The detection capabilities for malicious activities are effective.
IT System Support Administrator at a non-profit with 501-1,000 employees
The EDR has a high accuracy rate with only a few false positives.
 

Categories and Ranking

Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
98
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (5th)
WatchGuard EPDR
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Endpoint Detection and Response (EDR) (13th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Trend Micro Deep Security is designed for Virtualization Security and holds a mindshare of 38.4%, down 42.7% compared to last year.
WatchGuard EPDR, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.1% mindshare, up 1.7% since last year.
Virtualization Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Deep Security38.4%
Sophos Virtualization Security19.8%
Juniper vSRX18.1%
Other23.69999999999999%
Virtualization Security
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
WatchGuard EPDR2.1%
Microsoft Defender for Endpoint8.1%
CrowdStrike Falcon7.0%
Other82.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Avnish Kumar - PeerSpot reviewer
Information Technology Service Desk Manager at a tech services company with 10,001+ employees
Virtual patching has protected critical workloads and reduced downtime across financial environments
The best features Trend Micro Deep Security offers include virtual patching and comprehensive protection from multiple modules such as anti-malware, web reputation, firewall, integrity monitoring, and log inspection. It is very user-friendly, easy to understand, and helps us integrate multiple products with Deep Security. The user-friendly aspect and integration of Trend Micro Deep Security have helped my team significantly. For example, we can integrate our SIEM product, Active Directory, and multiple platforms. If an operations engineer cannot find something or forgets about a suspicious activity, we can identify the suspicious thing with the help of the SIEM. With Active Directory, we maintain our compliance, checking which server has Deep Security and which does not. By integrating these solutions, we effectively maintain compliance in our environment. Trend Micro Deep Security has positively impacted our organization because we have implemented it for multiple purposes, primarily for server security. It is installed on both multiple virtual and physical servers with minimal performance impact. It has been extremely stable throughout our usage, with no major disturbances.
NJ
Section Head, Information Technology at a transportation company with 201-500 employees
Using cloud-based console for software inventory management and email alerts
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus solutions. I appreciate reporting, but it could be better with monthly reporting or auto-generated monthly reports.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
12%
Comms Service Provider
12%
Manufacturing Company
7%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise24
Large Enterprise46
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What needs improvement with WatchGuard EPDR?
I would not be able to say what areas of WatchGuard EPDR have improved, as I do not work with the product myself so much anymore. I just used to assist with installation and deployment, especially ...
 

Also Known As

Deep Security
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about Trend Micro, Sophos, Juniper and others in Virtualization Security. Updated: December 2025.
880,481 professionals have used our research since 2012.