We performed a comparison between Symantec Endpoint Security and Trend Micro Deep Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Trend Micro Deep Security is the winner in this comparison. Many Symantec Endpoint Security users report being unhappy with the product’s support and AI capabilities. In contrast, Trend Micro Deep Security receives high marks for its automated features and for its support.
"It's quite simple, and the advantage I see is that I get the trajectory of what happened inside the network, how a file has been transmitted to the workstation, and which files have got corrupted."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"The most valuable feature is signature-based malware detection."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"Its ease of use in deploying it and regular updates are most valuable."
"The scheduled scans and the active protection were the most valuable because it allowed me to have the systems protected in real-time and also be able to schedule scans so that as new definitions would update, machines could be scanned to make sure that everything was in tip-top shape and there was nothing lurking in the background."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"I like the additional features that come with it. The firewall feature and the encryption feature that they throw in are good as well. Another thing that I like about Symantec is that it runs on different platforms, not just on Windows."
"Easy to use solution."
"The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions."
"Offers good antivirus and local firewall."
"Symantec End-User Endpoint Security is a stable solution."
"The solution is quite secure."
"Deep Security's most valuable features are antivirus and host intrusion detection."
"Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe."
"We've found stability to be great so far."
"It is stable and we have not faced any challenges during the rolled out"
"The solution's endpoint protection is the most valuable feature."
"It's easy to use and the interface is simple."
"One of the most valuable features is that it's a firewall-based solution. We just open the required reports to the server—to server communication—and that's how we use Deep Security."
"Its price is okay for us, but it can always be better. There's always room for improvement when it comes to pricing."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"It could be improved in connection with artificial intelligence and IoT."
"This product has issues with the number of false positives that it reports."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"The GUI needs improvement, it's not good."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"Maybe Symantec Endpoint Security could amend their pricing structure, but they always offer a good product."
"The agent shouldn't use up so many resources at the endpoint when scanning and protecting."
"If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based."
"The malware and ransomware protections could be improved, which was ultimately the reason why I stopped using the solution."
"Its interface needs improvement. Its interface is very old, and it needs a new look. Other solutions, such as Sophos and BitDefender, have a better and more modern interface, whereas Symantec has had the same interface for a while. There has been no enhancement in the interface. They should update and provide a better interface in 2022 for a better user experience for their customers."
"If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems."
"Is not a full anti-ransomware solution."
"I would like to see better pricing. The pricing could be lower."
"The email relays and proxies could be improved."
"Trend Micro Deep Security security and scalability could be improved."
"Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us."
"I think more work could be done on Deep Security's ability to handle dynamic threat scenarios."
"Deep Security's reporting functionality could be improved."
"The cost is very high."
"Some of the reporting and integrations could be more robust."
Symantec Endpoint Security is ranked 10th in EPP (Endpoint Protection for Business) with 59 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 31 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Deep Security is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Deep Security writes "A stable solution that prevents ransomware attacks and other unauthorized access attempts". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, SentinelOne Singularity Complete and Symantec Endpoint Security Enterprise, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Carbon Black CB Defense and VMware NSX.
We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
