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Symantec Endpoint Security vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Symantec Endpoint Security delivers positive ROI by enhancing virus protection, reducing downtime, and improving operational efficiency with minimal disruption.
Sentiment score
8.2
Trend Micro Deep Security enhances productivity, cost efficiency, and threat management, offering strong financial protection and significant ROI.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
It adds value by providing centralized control over servers and endpoints.
 

Customer Service

Sentiment score
7.2
Symantec Endpoint Security's support is praised but varies post-Broadcom, with delays and regional differences affecting effectiveness.
Sentiment score
8.3
Trend Micro Deep Security's customer service is praised for knowledgeable support, though some users note delays in resolution.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
Their technical support is top-notch.
Trend Micro's technical support is delayed in responding at times, while at other times, the response is fast.
 

Scalability Issues

Sentiment score
7.8
Symantec Endpoint Security is scalable, user-friendly, and ideal for large organizations, effortlessly integrating with existing systems.
Sentiment score
8.1
Trend Micro Deep Security is praised for scalability, supporting diverse enterprises and regions, despite some cost concerns.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
Trend Micro Deep Security is highly scalable.
 

Stability Issues

Sentiment score
7.8
Symantec Endpoint Security is generally reliable, though updates and operating system variations can occasionally disrupt stability and resource usage.
Sentiment score
8.9
Trend Micro Deep Security is highly stable and reliable, with minor, quickly resolved issues and strong threat detection.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Trend Micro Deep Security is very stable and provides protection at all times without issues.
 

Room For Improvement

Symantec Endpoint Security faces performance issues, complex management, insufficient threat detection, and compatibility problems affecting usability and support.
Trend Micro Deep Security needs improvements in distribution, integration, UI, Mac support, pricing, and automation, plus enhanced reporting and training.
It is cumbersome to use, particularly in handling firewall management.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
 

Setup Cost

Symantec Endpoint Security is valued for its cost-effective pricing, flexible plans, and discounts for long-term or special contracts.
Trend Micro Deep Security offers robust features but is perceived as expensive, with AWS Marketplace offering potential discounts.
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
The pricing is moderate, not expensive or very cheap.
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
 

Valuable Features

Symantec Endpoint Security provides comprehensive protection with device control, intrusion prevention, anti-virus, centralized management, and cross-platform integration.
Trend Micro Deep Security offers robust protection with agentless features, integration, scalability, multi-platform security, and user-friendly management.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
Despite its high cost, the quality of service and security features make it the preferred choice for our clients.
Trend Micro Deep Security offers valuable features such as virtual patching, which allows me to manage server downtime challenges by taking care of threats.
 

Categories and Ranking

Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
144
Ranking in other categories
Endpoint Protection Platform (EPP) (12th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
90
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (8th)
 

Mindshare comparison

Symantec Endpoint Security and Trend Micro Deep Security aren’t in the same category and serve different purposes. Symantec Endpoint Security is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 4.0%, down 4.8% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 42.6% mindshare, down 44.8% since last year.
Endpoint Protection Platform (EPP)
Virtualization Security
 

Featured Reviews

Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
Nikhilesh Verma - PeerSpot reviewer
Offers a good firewall that blocks unwanted ports
In our company's infrastructure, we have not faced any challenges with the product. Considering the lack of issues or challenges faced with the use of the product in our company's environment, I feel that it is a good solution. Sometimes, the product is not very stable, but it is something that depends on the infrastructure in which the tool is used. The aforementioned area can be considered for improvement. If Trend Micro Deep Security wants to implement some new features in it, then I would say that it should focus from a networking point of view and see how to control network traffic specifically coming from external to internal traffic on the servers.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
8%
Educational Organization
40%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Symantec EPP, Symantec Endpoint Protection (SEP)
Deep Security
 

Overview

 

Sample Customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: April 2025.
849,686 professionals have used our research since 2012.