Symantec Endpoint Security vs Trend Micro Deep Security comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary
Updated on Jan 9, 2023

We performed a comparison between Symantec Endpoint Security and Trend Micro Deep Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Most users of both solutions say their initial setup is straightforward.

  • Features: Users of both products are happy with their stability and scalability.

    Symantec Endpoint Security users say that it provides them with good security and visibility and is easy to use. Some users say it needs better AI capabilities.

    Trend Micro Deep Security users like the product’s automated patch management and say that it is a secure solution. Several users mention that the solution isn’t user friendly.
  • Pricing: Most Symantec Endpoint Security users feel that the price of the product is fair. In contrast, most Trend Micro Deep Security users say that the product is expensive.
  • ROI: Symantec Endpoint Security users report a significant ROI. Trend Micro Deep Security reviewers do not explicitly mention ROI.
  • Service and Support: Symantec Endpoint Security users say that the support needs to improve, Most Trend Micro Deep Security reviewers report being satisfied with the level of support they receive.

Comparison Results: Trend Micro Deep Security is the winner in this comparison. Many Symantec Endpoint Security users report being unhappy with the product’s support and AI capabilities. In contrast, Trend Micro Deep Security receives high marks for its automated features and for its support.

To learn more, read our detailed EPP (Endpoint Protection for Business) Report (Updated: March 2023).
688,618 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's quite simple, and the advantage I see is that I get the trajectory of what happened inside the network, how a file has been transmitted to the workstation, and which files have got corrupted.""It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.""Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there.""The most valuable feature is signature-based malware detection.""The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected.""appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."

More Cisco Secure Endpoint Pros →

"Its ease of use in deploying it and regular updates are most valuable.""The scheduled scans and the active protection were the most valuable because it allowed me to have the systems protected in real-time and also be able to schedule scans so that as new definitions would update, machines could be scanned to make sure that everything was in tip-top shape and there was nothing lurking in the background.""With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable.""I like the additional features that come with it. The firewall feature and the encryption feature that they throw in are good as well. Another thing that I like about Symantec is that it runs on different platforms, not just on Windows.""Easy to use solution.""The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions.""Offers good antivirus and local firewall.""Symantec End-User Endpoint Security is a stable solution."

More Symantec Endpoint Security Pros →

"The solution is quite secure.""Deep Security's most valuable features are antivirus and host intrusion detection.""Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe.""We've found stability to be great so far.""It is stable and we have not faced any challenges during the rolled out""The solution's endpoint protection is the most valuable feature.""It's easy to use and the interface is simple.""One of the most valuable features is that it's a firewall-based solution. We just open the required reports to the server—to server communication—and that's how we use Deep Security."

More Trend Micro Deep Security Pros →

Cons
"Its price is okay for us, but it can always be better. There's always room for improvement when it comes to pricing.""An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number.""It could be improved in connection with artificial intelligence and IoT.""This product has issues with the number of false positives that it reports.""In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something.""The GUI needs improvement, it's not good."

More Cisco Secure Endpoint Cons →

"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors.""Maybe Symantec Endpoint Security could amend their pricing structure, but they always offer a good product.""The agent shouldn't use up so many resources at the endpoint when scanning and protecting.""If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based.""The malware and ransomware protections could be improved, which was ultimately the reason why I stopped using the solution.""Its interface needs improvement. Its interface is very old, and it needs a new look. Other solutions, such as Sophos and BitDefender, have a better and more modern interface, whereas Symantec has had the same interface for a while. There has been no enhancement in the interface. They should update and provide a better interface in 2022 for a better user experience for their customers.""If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems.""Is not a full anti-ransomware solution."

More Symantec Endpoint Security Cons →

"I would like to see better pricing. The pricing could be lower.""The email relays and proxies could be improved.""Trend Micro Deep Security security and scalability could be improved.""Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us.""I think more work could be done on Deep Security's ability to handle dynamic threat scenarios.""Deep Security's reporting functionality could be improved.""The cost is very high.""Some of the reporting and integrations could be more robust."

More Trend Micro Deep Security Cons →

Pricing and Cost Advice
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • "The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "Symantec is expensive."
  • "Its price is reasonable."
  • "They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription."
  • "When comparing this solution to others in the current market it is expensive."
  • "It is cheap. It is especially cheaper than Malwarebytes, which is three times higher than this. It is also cheaper than Cisco. Its price is almost similar to Bitdefender, Gravity, and CloudZone."
  • "The licensing costs are huge compared to what is normally included in the licensing with other products such as the Microsoft products that we're using. We're paying between $300 and $400 per seat."
  • "There is a yearly license."
  • "One great benefit is we do not need to activate a license for every endpoint. The price is fair."
  • More Symantec Endpoint Security Pricing and Cost Advice →

  • "There is a license for this solution and there are extra features you can purchase."
  • "We are paying approximately $50,000 each month, it's definitely expensive."
  • "It is a very expensive solution. It would be nice if they lower its price. Its license is based on the machines."
  • "The pricing is okay. Deep Security is single-server license-based, so it will work based on how many licenses you have procured. There is a yearly subscription for each license."
  • "We pay a yearly fee of between $10,000 and $15,000."
  • "There is a subscription cost to use this product."
  • "We don't pay any licensing fees."
  • "Most of it is annual at this stage."
  • More Trend Micro Deep Security Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which EPP (Endpoint Protection for Business) solutions are best for your needs.
    688,618 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The most valuable feature is signature-based malware detection.
    Top Answer:Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer:The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer:Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very… more »
    Top Answer:We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior… more »
    Top Answer:Protection from viruses, malware, Trojans, and malicious files is most valuable. It is also good in terms of application… more »
    Top Answer:I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the… more »
    Top Answer:Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers -… more »
    Top Answer:The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Symantec EPP, Symantec Endpoint Protection (SEP)
    Deep Security
    Learn More
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.

    Trend Micro Deep Security is a powerful server security solution for physical, virtual, and cloud servers. It protects data centers and cloud operations from breaches and business disruptions without making use of emergency patching. This centrally managed platform ensures regulatory compliance and speeds up the return on investment (ROI) for virtualization and cloud initiatives.

    Trend Micro Deep Security is offered as software or as a service. The solution includes integrated modules such as anti-malware, web reputation, firewall, intrusion prevention, integrity monitoring, and log inspection. Trend Micro Deep Security is a single, multifunction agent that can be deployed across all settings and streamlines security operations by providing a single management dashboard for all capabilities.

    Trend Micro Deep Security works with cloud systems including Amazon Web Services (AWS), Microsoft Azure, and VMware vCloud Air to extend data center security standards to cloud-based applications.

    Trend Micro Deep Security Features

    Trend Micro Deep Security has many valuable key features. Some of the most useful ones include:

    • Server virtualization: Trend Micro Deep Security allows you to secure your virtual environment while gaining the benefits of virtualization, such as increased efficiencies and ROI. Security that is virtualization-aware preserves productivity and allows for higher VM densities.
    • Desktop virtualization: Trend Micro Deep Security provides the best security for a wide range of virtual desktop scenarios. Its anti-malware, intrusion prevention, web application protection, firewall, and other security features are optimized for VMware VDI environments. This ensures that the virtual desktops and underlying host are not impacted by a security agent.
    • VMware NSX integration: The integration of NSX within the Trend Micro Deep Security platform improves security deployment automation while also enhancing virtual environment protection. Trend Micro Deep Security enhances the advantages of micro-segmentation by adding security policies and capabilities that follow VMs everywhere they go.
    • Virtual patching: Virtual patching solutions from Trend Micro Deep Security provide immediate security while removing the challenges of emergency patching, repeated patch cycles, and costly system downtime. Virtual patching with Trend Micro Deep Security keeps your servers and endpoints secure while lowering the risk of breach disclosure costs.
    • Cloud protection: Agentless and agent-based deployments from Trend Micro Deep Security give various cloud implementation options with cross-cloud administration. This protects your servers, applications, and data.
    • Virtualization security: Trend Micro Deep Security protects virtual desktops and servers from zero-day malware and network-based threats. This can reduce the impact of resource inefficiencies and emergency patching.
    • Cloud security: Service providers and modern data center managers can use Trend Micro Deep Security to deliver a safe multi-tenant cloud environment with security policies that can be extended to cloud workloads and managed centrally with consistent, context-aware policies.

    Reviews from Real Users

    Trend Micro Deep Security stands out among its competitors for a number of reasons. Two major ones are its robust data and loss prevention feature and its patch management, which saves users money. PeerSpot users take note of the advantages of these features in their reviews:

    One PeerSpot reviewer, a Senior Security Advisor at a healthcare company, writes, “DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good.”

    Nadeem S., CEO at Haniya Technologies, notes of the solution, “Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost.”

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about Symantec Endpoint Security
    Learn more about Trend Micro Deep Security
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
    Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
    Top Industries
    REVIEWERS
    Healthcare Company14%
    Comms Service Provider14%
    Government10%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider9%
    Government9%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm16%
    Computer Software Company10%
    Manufacturing Company8%
    University6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider10%
    Financial Services Firm9%
    Government8%
    REVIEWERS
    Financial Services Firm18%
    Healthcare Company16%
    Computer Software Company13%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider9%
    Government9%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise22%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise17%
    Large Enterprise55%
    REVIEWERS
    Small Business41%
    Midsize Enterprise20%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise62%
    REVIEWERS
    Small Business36%
    Midsize Enterprise26%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise21%
    Large Enterprise58%
    Buyer's Guide
    EPP (Endpoint Protection for Business)
    March 2023
    Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in EPP (Endpoint Protection for Business). Updated: March 2023.
    688,618 professionals have used our research since 2012.

    Symantec Endpoint Security is ranked 10th in EPP (Endpoint Protection for Business) with 59 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 31 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Deep Security is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Deep Security writes "A stable solution that prevents ransomware attacks and other unauthorized access attempts". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, SentinelOne Singularity Complete and Symantec Endpoint Security Enterprise, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Carbon Black CB Defense and VMware NSX.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.