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CrowdStrike Falcon vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
CrowdStrike Falcon enhances productivity and security, reducing costs and downtime while efficiently managing threats with rapid deployment and detection.
Sentiment score
7.5
Trend Micro Deep Security users report financial benefits through cost savings, improved security, enhanced efficiency, and significant returns.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It adds value by providing centralized control over servers and endpoints.
If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working.
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon support is valued for responsiveness and expertise, though growth causes delays; premium support is highly rated.
Sentiment score
8.2
Trend Micro Deep Security support is praised for responsiveness and expertise, but complex cases sometimes experience delays.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority.
They have very professional engineers, and they often respond effectively.
Trend Micro's technical support is delayed in responding at times, while at other times, the response is fast.
 

Scalability Issues

Sentiment score
7.9
CrowdStrike Falcon's scalability and adaptability make it ideal for diverse platforms, though costs may limit expansive deployments.
Sentiment score
7.7
Trend Micro Deep Security is praised for scalable, flexible licensing, accommodating diverse needs, including cloud options, despite occasional challenges.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Trend Micro Deep Security is highly scalable.
In most organizations, they are using a mix of these security solutions.
 

Stability Issues

Sentiment score
8.1
CrowdStrike Falcon is highly regarded for its stability, efficiency, and reliability, with minor update issues quickly resolved.
Sentiment score
7.6
Trend Micro Deep Security is highly stable and reliable, though minor deployment and configuration issues may occasionally occur.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
Trend Micro Deep Security is very stable and provides protection at all times without issues.
We believe that software works fine until it is patched, managed, or monitored by the IT teams.
 

Room For Improvement

CrowdStrike Falcon needs system integration, better reporting, reduced false positives, enhanced support, advanced features, and flexible pricing.
Trend Micro Deep Security needs improved integration, interface, pricing, support, and advanced features like automation and cloud compatibility.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
Microsoft provides ATP solution in their Defender, that not only filters the emails but also detects spam and malware in attachments, and it provides security for SharePoint solution, Teams, and other products available on the cloud.
 

Setup Cost

CrowdStrike Falcon's pricing ranges from $30-$100 per user annually, ideal for large enterprises but costly for smaller businesses.
Trend Micro Deep Security offers varied pricing, competitive for some but cited as costly by others compared to competitors.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
The pricing is moderate, not expensive or very cheap.
 

Valuable Features

CrowdStrike Falcon provides robust threat intelligence, AI-driven detection, and seamless integration with minimal system impact and intuitive interface.
Trend Micro Deep Security excels with agentless deployment, integrations, and comprehensive security features, earning high user satisfaction.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
It is well-suited for state government customers who require a complete sense of security.
Trend Micro Deep Security offers valuable features such as virtual patching, which allows me to manage server downtime challenges by taking care of threats.
For threat detection, they use heuristic behavior detection, and sometimes, if they think there is a sort of attack which is new, they alert you, and they detect and show where the attack is coming from.
 

Categories and Ranking

CrowdStrike Falcon
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
132
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (2nd), Threat Intelligence Platforms (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (2nd), AI-Powered Cybersecurity Platforms (1st)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
91
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (6th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. CrowdStrike Falcon is designed for Extended Detection and Response (XDR) and holds a mindshare of 14.9%, down 19.0% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 40.3% mindshare, down 44.1% since last year.
Extended Detection and Response (XDR)
Virtualization Security
 

Q&A Highlights

NC
Oct 28, 2021
 

Featured Reviews

Waleed Omar - PeerSpot reviewer
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.
Nadeem Syed - PeerSpot reviewer
Offers sandboxing unit and virtual patch management, stop all the vulnerabilities and exploits
It's a good product. It's taken the majority of the market share in Pakistan from any other product; the major feature of Deep Security is its virtual patching management, which they download on the cloud. They stop all the vulnerabilities and exploits as long as you don't download all the updates and install them physically on the servers. So, in that sense, it is a very good product. And we've been selling it for a long time; it's been four to five years. And we have a lot of customers for it. Trend Micro Deep Security has a sandboxing unit, which is one of the major features that actually gives you a chance to detect any kind of threat in your network or on your servers. Also, if users truly want to secure their network and the servers, they may want to use XDR as well, which has all these features we just discussed.
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Answers from the Community

NC
Oct 28, 2021
Oct 28, 2021
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard is very user-friendly; Information is easy to find because of how it is presented and everything is linkable, which is a big win for me. Stability is fantastic and so is the scalability. I was able t...
2 out of 3 answers
ITSecuri7cfd - PeerSpot reviewer
Oct 26, 2021
I can't say one way or the other for sure, but, having experienced Trend Micro in the past from an endpoint perspective they have their own way of doing things. They certainly didn't catch everything that even basic a/v like SEP did and they had a very convoluted setup and system configuration. Not sure on how falcon compares but cost wise Trend would probably be the cheap option while Falcon would be more expensive but easier to work in/with.
KS
Oct 26, 2021
Having previously run a penetration testing company, I can tell you that the general feedback I have from professional hackers is that CrowdStrike Falcon does make their job a lot more difficult.  The "traditional" players in the endpoint protection market e.g. Trend Micro, Symantec and McAfee they generally view as trivial to bypass.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Educational Organization
30%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
Deep Security
 

Overview

 

Sample Customers

Information Not Available
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Extended Detection and Response (XDR). Updated: June 2025.
856,873 professionals have used our research since 2012.