We performed a comparison between CrowdStrike Falcon and Trend Micro Deep Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: CrowdStrike Falcon is the clear winner in this comparison. It is stable, easy to use, and high performing. In addition, it is easier to deploy and less expensive than Trend Micro Deep Security.
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The solution was relatively easy to deploy."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product's initial setup phase is very easy."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
"The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution."
"Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue."
"We are happy with CloudStrike's ease of use and touch notification."
"The solution is silent and sits on your system as one single agent."
"The initial setup was straightforward."
"We like Falcon's network visibility. We can see how threats are evolving on PCS or in the company network. The solution's real-time incident response is very fast."
"CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow."
"We like the Smart protection and the Virtual patching."
"Their support is good. They are responsive, which is nice."
"The most valuable feature is the virtual patching."
"Some of the main features of this solution are it is reliable and can be used in small to large size businesses."
"The most valuable feature of the product is vulnerability detection."
"Easy to scale, stable solution for workload and server security and protection. It's easy to set up and has a good ransomware protection feature."
"Support and threat prevention are the most valuable features of this solution."
"We find that their technical support team is always accessible and willing to assist."
"We find the solution to be a bit expensive."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"FortiEDR can be improved by providing more detailed reporting."
"The support needs improvement."
"Making the portal mobile friendly would be helpful when I am out of office."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"CrowdStrike Falcon could improve by having an easier way to search and use the interface for extracting queries from the data. The interface could improve."
"CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black."
"The solution needs to have integration with on-premises security devices and security facilities. That means all the security products, including the perimeter firewall, the DMZ."
"It does take more time to scan than other solutions."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
"The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool."
"Technical support could be better than what is currently offered."
"The content-filtering features for children could be improved. We have young grandchildren aged 12 and 8. My daughter, their mother, wants to keep them from getting in trouble on the net. She looked at all these other solutions from Google, Microsoft, etc., and she couldn't figure out how to make any of those work. I told her that I bet CrowdStrike could handle this. Sure enough, CrowdStrike can do exactly that. It's the same solution that the Defense Department gets. It works, but it's a little complicated to implement. It could be simpler to set the policies."
"They are still working on the company integration from TippingPoint because this was a recent acquisition from a few years ago. So, a Tipping Point integration with Deep Security, having one single pane of glass dashboard, would provide us a simple use case."
"In the solution, servers often go offline for various reasons, requiring us to manually check the cause or issue, such as connectivity issues, and to find out why the agent went offline."
"There is room for improvement with Trend Micro Deep Security, as there are instances where installations may need to be redone. There seem to be glitches when working with older Windows servers, such as those from 2003 or 2005, requiring us to uninstall and reinstall the product to resolve the issue."
"Installation and operations may have issues on some machines owing to their configuration of the network cards as the product is a DPI driver."
"We are not very happy with Trend Micro Deep Security since it is not able to detect many viruses and bugs."
"A minor issue in Trend Micro Deep Security is that once the tool is upgraded, it shows some machines as offline or not reported while showing a recent update as outdated. The tool has some server connection issues."
"We'd like to have more application control."
"The tool should integrate SIM functionality. It should also improve customer support."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 104 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 80 reviews. CrowdStrike Falcon is rated 8.6, while Trend Micro Deep Security is rated 8.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and VMware Carbon Black Endpoint, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, Microsoft Defender for Endpoint, Symantec Endpoint Security, VMware Carbon Black Endpoint and Trellix Endpoint Security.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard is very user-friendly; Information is easy to find because of how it is presented and everything is linkable, which is a big win for me. Stability is fantastic and so is the scalability. I was able to do so many endpoints so easily, and without any issues. In terms of pricing, Crowdstrike Falcon is reasonable for all that it has to offer. As far as technical support, that has been great too.
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising performance. Although that might make it sound appealing, every time there are new features released, they have to be paid for separately, which I am not thrilled about.
Trend Micro Deep Security offers powerful protection, an all-in-one workload security option (which may help with eliminating the cost of deploying multiple point solutions), and flexible integration. They also offer a “pay-for-what-you-use” pricing model which is hard to come by. While their pricing model seems enticing, a big downside for me is that it does not support versions prior to Windows 7. It has a good intrusion prevention feature that I like. However, that is not enough for me to settle for Trend Micro Deep instead of Crowdstrike.
Conclusion:
I much prefer Crowdstrike Falcon over Trend Micro Deep Security because I feel that it is much more reliable. While Trend Micro Deep Security may be represented as a classic antivirus solution, I am satisfied with the overall performance of Crowdstrike Falcon and happy with my purchase of the product.
Having previously run a penetration testing company, I can tell you that the general feedback I have from professional hackers is that CrowdStrike Falcon does make their job a lot more difficult.
The "traditional" players in the endpoint protection market e.g. Trend Micro, Symantec and McAfee they generally view as trivial to bypass.