Trellix Active Response vs WatchGuard Firebox comparison

Trellix and WatchGuard are both solutions in the Endpoint Detection and Response (EDR) category. Trellix is ranked #45 with an average rating of 8.0, while WatchGuard is ranked #18 with an average rating of 8.0. Additionally, 50% of Trellix users are willing to recommend the solution, compared to 94% of WatchGuard users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 9, 2025

WatchGuard Firebox and Trellix Active Response are competing in network security and threat response. Firebox is better in pricing and support, but Active Response leads with advanced features.

Features: WatchGuard Firebox provides strong firewall capabilities, rapid threat detection, and comprehensive security management tools. Trellix Active Response offers advanced threat hunting, automated incident response, and deep integration capabilities.

Room for Improvement: WatchGuard Firebox could enhance advanced threat detection features, improve integration capabilities with third-party solutions, and offer more automated response options. Trellix Active Response could work on simplifying its initial setup, enhance user-friendliness in its interface, and offer more cost-effective pricing options.

Ease of Deployment and Customer Service: WatchGuard Firebox allows straightforward deployment with intuitive settings and provides responsive customer service. Trellix Active Response has a more complex setup process but provides thorough technical support for advanced environments.

Pricing and ROI: WatchGuard Firebox is cost-effective, offering good ROI with lower initial setup costs appealing to budget-conscious buyers. Trellix Active Response has higher setup costs but offers ROI through its superior features appealing to users seeking advanced functionality.

To learn more, read our detailed Trellix Active Response vs. WatchGuard Firebox Report (Updated: December 2025).

Buyer's Guide

Trellix Active Response vs. WatchGuard Firebox

December 2025

Download the complete report

Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.8

Fortinet FortiGate offers cost-effective, robust security, reducing expenses, enhancing efficiency, easy implementation, quick ROI, and improved network management.

Sentiment score

3.8

Trellix Active Response improved threat detection, reduced incident response times, increased efficiency, and enhanced productivity with an intuitive interface.

Sentiment score

6.9

WatchGuard Firebox enhances security, reduces management time, and boosts productivity but results in varied cost-savings among users.

Clients are now comfortable and not wasting productive hours on IT support.

MURALI NIDAMANURI

Managing Director at a manufacturing company with 10,001+ employees

The automation part is giving us a cost benefit and speed; we can react faster.

Bart Homblé

BDM Fortinet & BDM Teamlead at Exclusive Networks

It's a very useful tool to mitigate and protect your enterprise.

Bernard Samontanes

Staff Infrastructure & Security Engineer at Mozn Systems

For more quotes and insights, download the Fortinet FortiGate report

While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.

Ezzard De Lange

Senior Manager Operational Technology and Cyber Security at Eskom Ltd

For more quotes and insights, download the Trellix Active Response report

I do not see any return on investment after WatchGuard Firebox implementation in terms of cost reductions.

Pedro Soteras

CEO at ajuntament del Prat

For more quotes and insights, download the WatchGuard Firebox report

Customer Service

Sentiment score

6.6

Fortinet FortiGate's customer service is generally praised for responsiveness, though some users experience delays in critical situations.

Sentiment score

7.8

Trellix Active Response's customer support is generally positive, but availability and contact speed could improve, rated seven out of ten.

Sentiment score

6.2

WatchGuard Firebox customer support is praised for responsiveness and expertise, although some delays and knowledge gaps are occasionally noted.

The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.

Alexandre Menezes

IT Manager at a consultancy with 10,001+ employees

I would rate the technical support for Fortinet FortiGate a ten out of ten.

AnishKumar

NAC Support at Rah Infotech Pvt Ltd

As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.

Vasu Gala

Manager, Information Technology Operation/Presales at TechMonarch

For more quotes and insights, download the Fortinet FortiGate report

I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.

Abdullah Al Hadi

Information Security Engineer at Nhq Distribution Ltd

For more quotes and insights, download the Trellix Active Response report

On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.

reviewer2698002

Consultant at a tech services company with 51-200 employees

Finally, we connected with someone, and I would rate their support as eight or nine out of ten once we were able to speak with them.

Syed Pasha

Senior Network Consultant at NETOPS

The technical support is good.

Manish Nalawade

Owner at It logic

For more quotes and insights, download the WatchGuard Firebox report

Scalability Issues

Sentiment score

7.1

Fortinet FortiGate is scalable and popular for SMEs but requires careful design and may incur scaling costs and licensing constraints.

Sentiment score

4.1

Trellix Active Response is scalable, integrates easily, handles large data seamlessly, and maintains performance and security with minimal latency.

Sentiment score

6.8

WatchGuard Firebox is scalable and user-friendly, but some find its performance average compared to newer solutions.

They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.

Ian Manton

IT Manager at Daltons Limited

The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.

reviewer2667480

Cewa Solutions Architect at a tech services company with 11-50 employees

We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.

FatmaSamy

General Surgery Specialist at Helwan University Cairo

For more quotes and insights, download the Fortinet FortiGate report

The scalability of Active Response is satisfactory.

Ezzard De Lange

Senior Manager Operational Technology and Cyber Security at Eskom Ltd

For more quotes and insights, download the Trellix Active Response report

The user interface and features compared to newer firewalls are not up to the mark, which includes functionalities such as filtering, web filtering, threat protection, user identity, and UTM features that need improvement.

Syed Pasha

Senior Network Consultant at NETOPS

If we're going for more concurrent users, we need to change the entire box.

Manish Nalawade

Owner at It logic

I find the WatchGuard Firebox scalable, as it's easy to change configurations from this product to another one.

reviewer2698002

Consultant at a tech services company with 51-200 employees

For more quotes and insights, download the WatchGuard Firebox report

Stability Issues

Sentiment score

7.7

Fortinet FortiGate is praised for its stability, with effective long-term performance and improvements in newer firmware versions.

Sentiment score

4.6

Trellix Active Response is praised for reliability, efficient data handling, quick threat detection, adaptability, and stability with minimal downtime.

Sentiment score

7.9

WatchGuard Firebox is highly stable and reliable, with minimal glitches easily resolved and recommended battery backup for power issues.

We're experiencing 99.999% availability consistently.

Ricardo Biggs

Manager, Information Technology at a consumer goods company with 11-50 employees

I would rate the stability of Fortinet FortiGate a ten out of ten.

AnishKumar

NAC Support at Rah Infotech Pvt Ltd

Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.

Juan Frias

CISO at a financial services firm with 1,001-5,000 employees

For more quotes and insights, download the Fortinet FortiGate report

No quotes available

For more quotes and insights, download the Trellix Active Response report

There are issues with traffic hitting the firewall, which could indicate performance problems related to throughput.

Syed Pasha

Senior Network Consultant at NETOPS

We had many bottlenecks before deploying WatchGuard Firebox, but when we switched to a higher version of our firewalls, the bottlenecks were solved.

Pedro Soteras

CEO at ajuntament del Prat

For more quotes and insights, download the WatchGuard Firebox report

Room For Improvement

Fortinet FortiGate needs enhanced UI, simplified licensing, improved performance, reporting, third-party integration, and expanded automation features.

Trellix Active Response needs better resource management, advanced analytics, and improved integrations for efficient monitoring and AI features.

WatchGuard Firebox needs a simplified interface, better integration, and affordable pricing for improved usability and threat management.

These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.

MURALI NIDAMANURI

Managing Director at a manufacturing company with 10,001+ employees

The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.

Elvis Mahadeo

Senior Systems Engineer at Caribbean Development Company

It would be better for customers to get immediate replacements even with a standard subscription.

Pravin Mandlik

Director at a tech services company with 11-50 employees

For more quotes and insights, download the Fortinet FortiGate report

We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.

Ezzard De Lange

Senior Manager Operational Technology and Cyber Security at Eskom Ltd

There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.

Abdullah Al Hadi

Information Security Engineer at Nhq Distribution Ltd

For more quotes and insights, download the Trellix Active Response report

The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.

Manish Nalawade

Owner at It logic

When implementing a rule using a group of IPs, it is not possible to do that directly.

Victor Massey

Solution Architect at Simvicitsolutions

It is also difficult to diagnose issues if any devices get compromised; for example, if someone hacks our system, it becomes hard to trace who made changes or accessed the firewall.

Syed Pasha

Senior Network Consultant at NETOPS

For more quotes and insights, download the WatchGuard Firebox report

Setup Cost

Enterprise buyers find Fortinet FortiGate costly initially, but cheaper overall, despite some high renewal and setup costs.

WatchGuard Firebox offers competitive pricing, especially with three-year licenses, providing value through dependability, features, and cost-effectiveness.

Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.

AiméKouchade

Network & System Admin at Invoke Studios

It offers cost savings as it is generally cheaper than the competition.

NilsPaley

IT Infrastructure Architect at Apotek 1

It is about 20% cheaper.

MithatBulut

Network Security Engineer at TD SYNNEX

For more quotes and insights, download the Fortinet FortiGate report

Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.

Ezzard De Lange

Senior Manager Operational Technology and Cyber Security at Eskom Ltd

For more quotes and insights, download the Trellix Active Response report

When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.

PedroSoteras

Digital Solution Designer at Accenture

It's expensive us here.

Manish Nalawade

Owner at It logic

I have faced challenges with the WatchGuard Firebox regarding price since we work with customers who use the Stormshield product, which is less expensive and French-made.

reviewer2698002

Consultant at a tech services company with 51-200 employees

For more quotes and insights, download the WatchGuard Firebox report

Valuable Features

Fortinet FortiGate provides robust, flexible security solutions with key features like web filtering, SSL VPN, SD-WAN, and centralized management.

Trellix Active Response enhances analytics, user insights, and incident handling, excelling in detection and response with holistic EDR benefits.

WatchGuard Firebox is praised for ease of setup, robust security, exceptional support, and comprehensive network management features.

These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.

Syed Ali Waqas

Head IT at Burraq Cyber Security Solutions

The most valuable feature of FortiGate is FortiView which provides proactive monitoring.

Viraj Fernandopulle

General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.

We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.

VINAY GUJARATHI

Owner at Mindware Computer Solutions

For more quotes and insights, download the Fortinet FortiGate report

They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.

Ezzard De Lange

Senior Manager Operational Technology and Cyber Security at Eskom Ltd

The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.

Abdullah Al Hadi

Information Security Engineer at Nhq Distribution Ltd

For more quotes and insights, download the Trellix Active Response report

The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.

Victor Massey

Solution Architect at Simvicitsolutions

Basically, we have received a good return on investment.

Manish Nalawade

Owner at It logic

I utilize AI within the WatchGuard Firebox, as we use the interconnection with threat syncs, and AI is implemented.

reviewer2698002

Consultant at a tech services company with 51-200 employees

For more quotes and insights, download the WatchGuard Firebox report

Categories and Ranking

Fortinet FortiGate

Featured Reviews

Vasu Gala

Manager, Information Technology Operation/Presales at TechMonarch

A stable solution with an intuitive interface and quick customer service

I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.

Read full review

Ezzard De Lange

Senior Manager Operational Technology and Cyber Security at Eskom Ltd

Operational efficiencies increase with immediate threat alerts for endpoints

We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools that our users use for their day-to-day work The alerts provided by Trellix Active Response are its most valuable feature. They notify us immediately of any vulnerabilities on the…

Read full review

Pedro Soteras

CEO at ajuntament del Prat

Network protection has improved with stronger VPN connectivity but administration remains complex

Deploying WatchGuard Firebox was quite easy, but we have had some problems regarding the VPN and the administration of the tool and the two firewalls that we have. When comparing WatchGuard Firebox with our previous solution, Palo Alto, we have had some problems in administration because of the tools. I think that they have some aspects in their system that are cloud-provided, but they also have an on-premise solution, which makes this combination good. Although I should say that when compared to Palo Alto, we have taken a step backwards. In general, I would rate WatchGuard Firebox around 6-7; it is a good firewall, but they lack good administration tools. We experience many problems with the performance and administration tools on the web, including several issues with VPNs.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.

See recommendations

881,114 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

Manufacturing Company

Financial Services Firm

No data available

Computer Software Company

11%

Comms Service Provider

11%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	357
Midsize Enterprise	133
Large Enterprise	188

No data available

By reviewers
Company Size	Count
Small Business	92
Midsize Enterprise	27
Large Enterprise	15

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?

When you compare these firewalls you can identify them with different features, advantages, practices and usage a...

See all answers

What is the biggest difference between Sophos XG and FortiGate?

From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...

See all answers

What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?

As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...

See all answers

What is your experience regarding pricing and costs for McAfee Active Response?

Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the...

See all answers

What needs improvement with McAfee Active Response?

For Trellix Active Response, there is room for improvement in the platform area and security area to make the dashboa...

See all answers

What is your primary use case for McAfee Active Response?

The typical use case for Trellix Active Response is to provide quick incident response, as the product collects and c...

See all answers

What is your primary use case for WatchGuard Firebox?

We are providing our services to all WatchGuard customers in the region.

See all answers

What is your primary use case for WatchGuard Firebox?

We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...

See all answers

What is your primary use case for WatchGuard Firebox?

We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.

See all answers

Comparisons

Sophos Firewall vs Fortinet FortiGate

Compared 20% of the time

Cisco Secure Firewall vs Fortinet FortiGate

Compared 13% of the time

Netgate pfSense vs Fortinet FortiGate

Compared 6% of the time

OPNsense vs Fortinet FortiGate

Compared 3% of the time

Palo Alto Networks WildFire vs Fortinet FortiGate

Compared 2% of the time

More Fortinet FortiGate Competitors

Trellix Endpoint Security Platform vs Trellix Active Response

Compared 29% of the time

Trellix Endpoint Detection and Response (EDR) vs Trellix Active Response

Compared 23% of the time

CrowdStrike Falcon vs Trellix Active Response

Compared 17% of the time

Microsoft Defender for Endpoint vs Trellix Active Response

Compared 13% of the time

Tanium vs Trellix Active Response

Compared 9% of the time

More Trellix Active Response Competitors

Sophos Firewall vs WatchGuard Firebox

Compared 7% of the time

OPNsense vs WatchGuard Firebox

Compared 7% of the time

Sophos UTM vs WatchGuard Firebox

Compared 4% of the time

SonicWall TZ vs WatchGuard Firebox

Compared 4% of the time

SonicWall NSa vs WatchGuard Firebox

Compared 4% of the time

More WatchGuard Firebox Competitors

Product Reports

Buyer's Guide

Fortinet FortiGate

January 2026

Download Fortinet FortiGate product report

Buyer's Guide

Endpoint Detection and Response (EDR)

December 2025

Download Trellix Active Response product report

Buyer's Guide

WatchGuard Firebox

January 2026

Download WatchGuard Firebox product report

Also Known As

Fortinet FortiGate Next-Generation Firewall

McAfee Active Response

WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service

Overview

Fortinet FortiGate is a versatile network security tool offering features like VPN, firewall, web filtering, intrusion prevention, and scalability. It is known for its performance and integration with other Fortinet products, making it a preferred choice for robust cybersecurity.

Fortinet FortiGate stands out as a comprehensive cybersecurity solution with strong performance and ease of configuration. It delivers unified threat management, integrating features such as dynamic routing, SD-WAN support, and centralized management. Despite its strengths, improvements in the web interface's stability, pricing structures, and reporting capabilities are needed. Users seek better integration with third-party tools and automation advancements to enhance the experience further. These enhancements, alongside improvements in bandwidth management and the reduction of licensing costs, are points of interest for users looking to capitalize on FortiGate's extensive capabilities.

What are Fortinet FortiGate's key features?

VPN: Ensures secure remote connections.
Firewall: Protects against unauthorized access.
Web Filtering: Blocks malicious sites and content.
Application Control: Manages and controls applications.
Intrusion Prevention: Detects and prevents vulnerabilities.
SSL Inspection: Enhances security by inspecting encrypted traffic.

What benefits should be considered when evaluating Fortinet FortiGate?

Affordability: Offers cost-effective security solutions.
Reliability: Known for consistent and stable performance.
Integration: Seamlessly integrates with other Fortinet products.
Comprehensive Protection: Provides broad threat protection capabilities.

Fortinet FortiGate is widely implemented across industries as a primary firewall system for securing internet gateways and safeguarding data centers. It supports businesses in achieving SD-WAN integration and enhances cybersecurity by providing essential features like antivirus, web filtering, and application control. Enterprises utilize FortiGate for securing remote connections and ensuring compliance with security standards, making it adaptable for different network sizes and industries.

Fortinet

Continuous Visibility into Your Endpoints:
Capture and monitor events, files, host flows, process objects, context, and system state changes that may be indicators of attack or dormant attack components.

Identify and Remediate Breaches Faster:
Access tools you need to quickly correct security issues. Send intelligence to analytics, operations, and forensic teams.

Target Critical Threats:
Get preconfigured and customizable actions when triggered, so you can target and eliminate threats.

Trellix

WatchGuard Firebox is a high-performance firewall known for its ease of setup, offering robust security with layered protection and centralized management capabilities.

WatchGuard Firebox stands out for its intuitive management and high throughput, addressing security needs with features like VPN, web filtering, and threat detection. Its centralized control and reporting abilities, along with Active Directory integration, make it popular among varied organizations. Its user-friendly interface and ongoing updates enhance usability and reliability. However, there's a call for better cloud-based administration, scalability, and improved integration with third-party vendors.

What are the key features of WatchGuard Firebox?

Ease of Setup: Quick and straightforward installation process.
GUI: User-friendly graphical interface for simplified navigation.
VPN Features: Secure and efficient virtual private network management.
Web Filtering: Advanced filtering for safer browsing experiences.
Threat Detection: Proactive monitoring and detection of cyber threats.

What benefits or ROI should be evaluated?

Centralized Control: Streamlined management from a single point.
High Throughput: Efficient data handling and processing capacity.
Stable Performance: Consistent and reliable operational functionality.
Active Directory Integration: Seamless connection with user directories.
Customer Service: Strong support service for customer inquiries.

WatchGuard Firebox is implemented across industries to secure internet gateways and protect data in multi-site businesses. Its applications span from Unified Threat Management (UTM) and intrusion prevention to compliance support in business environments requiring secure connectivity through VPNs.

WatchGuard

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya

Liquor Control Board of Ontario

Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence

Buyer's Guide

Trellix Active Response vs. WatchGuard Firebox

December 2025

Free Report: Trellix Active Response vs. WatchGuard Firebox

Find out what your peers are saying about Trellix Active Response vs. WatchGuard Firebox and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,114 professionals have used our research since 2012.

See our Trellix Active Response vs. WatchGuard Firebox report.

See our list of best Endpoint Detection and Response (EDR) vendors and best Firewalls vendors.

We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.