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TitanHQ SpamTitan vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
SpamTitan enhances security, reduces spam, cuts IT workload, and boosts productivity with minimal maintenance, proving cost-effective for users.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
 

Customer Service

Sentiment score
7.9
TitanHQ SpamTitan support is praised for responsiveness, expertise, and efficient issue resolution, making it a preferred choice.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
Support is extremely good, but there is room for improvement.
 

Scalability Issues

Sentiment score
7.7
SpamTitan offers scalable, seamless integration for all company sizes, handling growth smoothly without performance issues or service disruptions.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
 

Stability Issues

Sentiment score
8.0
Users praise TitanHQ SpamTitan's strong reliability and stability, with minimal downtime and issues quickly resolved.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
TitanHQ SpamTitan's stability is impeccable.
 

Room For Improvement

SpamTitan struggles with an outdated interface, limited features, sluggish performance, and high false positives, frustrating users.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
 

Setup Cost

TitanHQ SpamTitan is affordable, offering competitive pricing for both businesses and educational institutions, with straightforward licensing and no hidden costs.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
It is rated highly because of its affordability and its great value.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

SpamTitan offers robust spam and virus protection with customizable management, powerful filtering, and extensive reporting features for enhanced security.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
 

Categories and Ranking

TitanHQ SpamTitan
Ranking in Email Security
19th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (20th), Office 365 Protection (4th)
Trend Micro Worry-Free Serv...
Ranking in Email Security
13th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of TitanHQ SpamTitan is 1.0%, down from 1.4% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites0.3%
TitanHQ SpamTitan1.0%
Other98.7%
Email Security
 

Featured Reviews

Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
11%
Financial Services Firm
6%
Performing Arts
6%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Overview

 

Sample Customers

De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Information Not Available
Find out what your peers are saying about TitanHQ SpamTitan vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.