"It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Does a thorough job of examining email and URLs for malicious content."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The good part is that you don't have to configure it, which is very convenient."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The basic features are okay and I'm satisfied with the Defender."
"I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers."
"The solution is not hard to manage."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"We need a separate license and we don't know how to get the license that is required."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The custom alerts have to improve a lot."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The solution is very slow, it crashes and we have difficulties getting emails."
"The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
Microsoft Defender for Office 365 protects all of Office 365 against advanced threats like business email compromise and credential phishing, and automatically investigates and remediates attacks. With Defender for O365 you get Integrated threat protection for all of Office 365 that gives you:
- Native protection for Office 365 with built-in protection that simplifies administration, lowers total cost of ownership, and boosts productivity.
- Unparalleled scale and effectiveness with powerful automated workflows to improve SecOps efficiency.
- A complete solution for collaboration that protects you from attacks across the kill chain.
To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.
SpamTitan blocks spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.
Microsoft Defender for Office 365 is ranked 5th in Email Security with 10 reviews while TitanHQ SpamTitan is ranked 22nd in Email Security with 2 reviews. Microsoft Defender for Office 365 is rated 8.0, while TitanHQ SpamTitan is rated 7.6. The top reviewer of Microsoft Defender for Office 365 writes "Essential security capabilities, plenty of email protection, and enhanced data loss prevention". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Seamless email categorization, powerful antivirus scan engines, and reliable". Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security with Targeted Threat Protection, Microsoft Exchange Online Protection and Fortinet FortiMail, whereas TitanHQ SpamTitan is most compared with Barracuda Essentials, Microsoft Exchange Online Protection, Proofpoint Email Protection, Fortinet FortiMail and IRONSCALES. See our Microsoft Defender for Office 365 vs. TitanHQ SpamTitan report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.