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Barracuda Email Protection vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Ranking in Email Security
12th
Ranking in Office 365 Protection
4th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Email Archiving (2nd)
TitanHQ SpamTitan
Ranking in Email Security
20th
Ranking in Office 365 Protection
5th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (20th)
 

Mindshare comparison

As of December 2025, in the Email Security category, the mindshare of Barracuda Email Protection is 3.1%, up from 2.0% compared to the previous year. The mindshare of TitanHQ SpamTitan is 0.9%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Barracuda Email Protection3.1%
TitanHQ SpamTitan0.9%
Other96.0%
Email Security
 

Featured Reviews

LeeMiles - PeerSpot reviewer
Director, Information Technology at St Albans High School For Girls
Very good threat protection, spam filtering, and cloud backups
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't set up a global setting. Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership. This seems like an oversight since they already use Active Directory details. They should assign policies based on group membership, which configures these settings by default.
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The solution is straightforward to set up."
"The solution's most valuable feature is impersonation detection."
"The most helpful aspect for me is the out-of-the-box configuration, which is fairly good."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The product is easy to deploy and maintain."
"They have something called Pattern Filtering, which has been a godsend... For example, if I don't want any email to ever come through that has the term "hot dog" in it, whether it be in the subject, the title, or anywhere else, I can immediately block such emails, company-wide. That has saved me so much time."
"What I like the most is the filtering and the granularity with which you can really zoom in on the spam that's coming in and configure it exactly so that what you don't want is blocked."
"The solution is not hard to manage."
"We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find."
"It gives our users the chance to interact with the program. They can decide if there are things that are junk mail that they don't want to be messing with, on an individual basis. Of course, I can always override that or control it from a company standpoint."
"We're now using SpamTitan Plus. It has an extra feature so that if you receive an email with a link, it goes to the TitanHQ server and that link is also checked. That is probably the best feature."
"SpamTitan has made it easier to manage spam. When other solutions I've used quarantined something, an admin had to manually find and release it. With SpamTitan, the end-user can monitor it themselves and release their own quarantined items. It's faster and less work."
"We have absolutely seen ROI. The regained productivity hours that we were able to claim since we automated the email protection have been really good. Our team of three people has seen an increase in our productivity, by around 30%, since implementing SpamTitan."
 

Cons

"The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."
"I would like to see better integration with other products."
"The platform's pricing needs improvement."
"Two to three months back, we got fraudulent emails in which someone in the organization was being blamed."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"The product must enable bulk user management."
"There is room for improvement in automation; better wizards for deployment, for example."
"They can increase some of the reporting around user logins. In order for us to make that determination, we have to pull down reports. They could make it a bit easier."
"I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this."
"Its GUI can definitely be improved. As the administrator of the product, the GUI isn't very logically built. If you need something, you don't have one menu where you can say, "Well, this relates to our customers," and manage everything for your customers in that interface. The naming and placement of some of the menus need improvement. For example, if I'm looking for a log to take a look at what has passed through the filter of a specific customer, I get these ZIP-packed files that I can't use for anything. I have to look under history instead. The naming of some of the features is off by a lot."
"There should probably be a little more explanation on why one day, the email from one company goes into quarantine, and the next day, it doesn't. To me, it is a little bit random at times."
"SpamTitan doesn't quarantine when it blocks things based on the remote block list or greylisting. It just deletes the email. When I try to look at these blocked items, it tells me they're gone. RBL or greylisted items aren't saved, so you can check them. There may be a setting somewhere that I haven't seen."
"The support hours are tough for U.S.-based companies like ours, because they're in Europe. They did tell me that they're opening a support office in the U.S. There is, currently, some overlap in support, but it's difficult to get real-time support and, a lot of the time, I just need a quick answer."
"We're so used to it now. If anything, there should be more ease of access for the users. If you're on our mail server, there should be easier access for you to better manage your own mailbox."
 

Pricing and Cost Advice

"The solution's pricing is moderate, where it is neither cheap nor expensive."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"Barracuda licensing model is good."
"Price-wise, this product is middle-of-the-road."
"The product is expensive."
"The price is similar to that of Microsoft 365."
"The price of Barracuda Essentials is better than some of the competing products."
"It's priced very reasonably. There are no additional licensing costs that affect me."
"The price is good by today's standards. You actually get what you pay for."
"They give you an update without charging you more for it, which is awesome. I like that a lot. It makes you feel appreciated as a customer."
"When it comes to the scalability of it, it really doesn't matter much because of the way that it is priced. You can put it on somebody who is small or big."
"The pricing is just right."
"The pricing and licensing have been very fair. I can't complain."
"The price of this solution is low. When you do purchase everything is included in the licensing cost."
"Its pricing is good. It's probably one of the most competitive anti-spam and anti-malware appliances out there for email. I was doing some looking around for pricing before I came to SpamTitan, and for the feature set, the price is very reasonable and competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
7%
Computer Software Company
19%
Manufacturing Company
11%
Performing Arts
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

Barracuda Essentials
No data available
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Barracuda Email Protection vs. TitanHQ SpamTitan and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.