We performed a comparison between Barracuda Email Protection and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out in this report how the two Office 365 Protection solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is not resource-intensive."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The solution is straightforward to set up."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The product is easy to deploy and maintain."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The most valuable features are security and ease of use."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"URL blocking is helpful. It will block any URL sending out lots of spam or phishing. It will rename the URL itself and send it to the user. The admin will block it, or you can allow users to release it if you want."
"The spam filtering is the most valuable part. When we first started using it, 15 years ago, there weren't many solutions that worked well, were user-friendly, and powerful."
"The most valuable feature is the Link Lock, which prevents our users from clicking on links that haven't been verified."
"I like the notifications SpamTitan sends. Other products require the user to log into the system to see if something was blocked. SpamTitan sends users an email showing them any potential spam that was blocked and they can click on it to release it. It's much easier for the end-user."
"The new SpamTitan Plus with the Link Lock feature is great. We implemented it and use it as well."
"The mail scanning is most valuable. They've been very good. We've used other ones, and everything else seems to be substandard than this. The other thing that I found helpful with SpamTitan was the ability to import rules from other appliances."
"The fact that it does exactly what it says on the box is what I find most valuable about SpamTitan. They've reduced our spam by about 99 percent."
"Their superior service comes at a very cost-effective price. This is the biggest part that really allows us to remain competitive. Their pricing for us has just been great. They have helped us to be where we need to be. They really do partner with us in that way so we can get more business. They provide the right pricing, which lets us remain competitive."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"We need to be able to whitelist data at the backend."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"I would like to see better integration with other products."
"The platform's pricing needs improvement."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"The policies are set up in Barracuda by default; we don't have any control over them."
"Barracuda Essentials can improve by continually adding more features."
"The solution's reporting mechanism is a little poor and could be improved."
"They could simplify the licensing and the pricing."
"We would like to improve the number of quarantine reports received per day. At the moment, only one is received within 24 hours. So, there are a number of complaints that we get from customers who want to improve the reporting of the quarantined emails since they only get one copy per day. This means they may not receive other emails that have been received after they get the report. So, we would like SpamTitan to improve on the frequency of the quarantine report."
"One of the areas that can be improved is the GUI. The product works well but finding things in the interface can sometimes be a bit difficult, just because it's so in-depth and covers a lot."
"I'm a contractor, I get an awful lot of organizations that are spammy in nature with respect to trying to recruit people. SpamTitan is a little more aggressive than I'd like it to be with respect to filtering some of those out, especially when I'm looking for a contract."
"They need to keep up with the latest technology and add new features as they arise, e.g., artificial intelligence, new and improved updated lists, or new ways of tracking spam. They need to just keep up so the product is effective. Because, if all of a sudden viruses or spam starts getting through, then we might have to look at something else. However, so far, it has kept up and done a great job. So, we are happy."
"SpamTitan's logging features could be improved. The logs are hard to deal with because you need to download the log as a text file. Then you need to search through this text file to find what you need."
"The stability of SpamTitan is equivalent to other email security solutions that I have previously used. Some of them have more bells and whistles that you can add. For example, inside the email subject line, you can put in the words encrypt secret, or secure. Then, it will automatically secure that email and send an email to the person who is supposed to receive it. They can identify it for themselves in a series of different Q&A questions. That is sometimes a deciding factor for clients."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
"SpamTitan doesn't quarantine when it blocks things based on the remote block list or greylisting. It just deletes the email. When I try to look at these blocked items, it tells me they're gone. RBL or greylisted items aren't saved, so you can check them. There may be a setting somewhere that I haven't seen."
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Barracuda Email Protection is ranked 4th in Office 365 Protection with 12 reviews while TitanHQ SpamTitan is ranked 1st in Office 365 Protection with 76 reviews. Barracuda Email Protection is rated 8.8, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, Microsoft Exchange Online Protection (EOP), Abnormal Security, Mimecast Email Security and Google Vault, whereas TitanHQ SpamTitan is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email, Avanan and Trend Micro Email Security. See our Barracuda Email Protection vs. TitanHQ SpamTitan report.
See our list of best Office 365 Protection vendors and best Email Security vendors.
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