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Microsoft Exchange Online Protection (EOP) vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Microsoft Exchange Online Protection offers cost-effective email security, reducing incidents and boosting productivity over competitors like Trend and AppRiver.
Sentiment score
7.8
SpamTitan enhances security, reduces spam, cuts IT workload, and boosts productivity with minimal maintenance, proving cost-effective for users.
 

Customer Service

Sentiment score
6.3
Microsoft Exchange Online Protection customer service is praised for availability but criticized for inconsistent response quality and speed.
Sentiment score
7.9
TitanHQ SpamTitan support is praised for responsiveness, expertise, and efficient issue resolution, making it a preferred choice.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
 

Scalability Issues

Sentiment score
7.8
Microsoft Exchange Online Protection offers scalable security solutions despite some limitations, appreciated for ease of use and high satisfaction.
Sentiment score
7.7
SpamTitan offers scalable, seamless integration for all company sizes, handling growth smoothly without performance issues or service disruptions.
 

Stability Issues

Sentiment score
7.7
Microsoft Exchange Online Protection is reliable, scoring high in stability, with issues mainly from configuration and occasional interface changes.
Sentiment score
8.0
Users praise TitanHQ SpamTitan's strong reliability and stability, with minimal downtime and issues quickly resolved.
TitanHQ SpamTitan's stability is impeccable.
 

Room For Improvement

Microsoft Exchange Online Protection needs better integration, enhanced security features, improved user experience, and competitive pricing for increased effectiveness.
SpamTitan struggles with an outdated interface, limited features, sluggish performance, and high false positives, frustrating users.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
 

Setup Cost

Microsoft Exchange Online Protection offers tiered pricing, seen as high but justified by robust security and scalability features.
TitanHQ SpamTitan is affordable, offering competitive pricing for both businesses and educational institutions, with straightforward licensing and no hidden costs.
The pricing is reasonable.
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Microsoft Exchange is more expensive compared to other services like Gmail.
It is rated highly because of its affordability and its great value.
 

Valuable Features

Microsoft Exchange Online Protection offers scalable, user-friendly security features with AI-enhanced threat management and seamless integration with Microsoft tools.
SpamTitan offers robust spam and virus protection with customizable management, powerful filtering, and extensive reporting features for enhanced security.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
It offers more features and better security, making it the best option for corporate environments.
In the last three years, has resulted in no antivirus problems.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Email Security
6th
Ranking in Anti-Malware Tools
8th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
41
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Email Security
12th
Ranking in Anti-Malware Tools
9th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Office 365 Protection (4th)
 

Mindshare comparison

As of September 2025, in the Email Security category, the mindshare of Microsoft Exchange Online Protection (EOP) is 5.5%, down from 8.3% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.0%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange Online Protection (EOP)5.5%
TitanHQ SpamTitan1.0%
Other93.5%
Email Security
 

Featured Reviews

Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
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867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
9%
Manufacturing Company
8%
Computer Software Company
21%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise10
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Besides price, the main room for improvement includes the sandbox or something similar; the usability that solutions are focused on. I have not really utilized its anti-phishing features because th...
What is your primary use case for Microsoft Exchange Online Protection?
I'm reviewing different solutions because I work for a consulting company, and we are dealing with a review. We use Peer review for that to find some information, which is very useful. I am certifi...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

 

Sample Customers

Information Not Available
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. TitanHQ SpamTitan and other solutions. Updated: August 2025.
867,370 professionals have used our research since 2012.