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Microsoft Exchange Online Protection (EOP) vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Microsoft Exchange Online Protection offers effective email security, proactive recommendations, affordability, and value, enhancing ROI for US users.
Sentiment score
7.8
SpamTitan enhances security, reduces spam, cuts IT workload, and boosts productivity with minimal maintenance, proving cost-effective for users.
 

Customer Service

Sentiment score
6.5
Microsoft Exchange Online Protection support is generally effective, with 24/7 availability, but response speed and expertise can vary.
Sentiment score
7.9
TitanHQ SpamTitan support is praised for responsiveness, expertise, and efficient issue resolution, making it a preferred choice.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
 

Scalability Issues

Sentiment score
8.0
Microsoft Exchange Online Protection efficiently scales for various organizational sizes, offering seamless migration and integration with minimal limitations.
Sentiment score
7.7
SpamTitan offers scalable, seamless integration for all company sizes, handling growth smoothly without performance issues or service disruptions.
 

Stability Issues

Sentiment score
7.9
Microsoft Exchange Online Protection is stable, rated 7-10, though some use additional services for enhanced reliability.
Sentiment score
8.0
Users praise TitanHQ SpamTitan's strong reliability and stability, with minimal downtime and issues quickly resolved.
TitanHQ SpamTitan's stability is impeccable.
 

Room For Improvement

Microsoft Exchange Online Protection needs enhancements in security, usability, integration, automation, and cost-effectiveness to improve user experience.
SpamTitan struggles with an outdated interface, limited features, sluggish performance, and high false positives, frustrating users.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
 

Setup Cost

Enterprise users find Microsoft Exchange Online Protection costly but justified due to features and reputation, with some billing concerns.
TitanHQ SpamTitan is affordable, offering competitive pricing for both businesses and educational institutions, with straightforward licensing and no hidden costs.
The pricing is reasonable.
Microsoft Exchange is more expensive compared to other services like Gmail.
It is rated highly because of its affordability and its great value.
 

Valuable Features

Microsoft Exchange Online Protection offers seamless integration, advanced threat management, and robust security features for efficient email protection and administration.
SpamTitan offers robust spam and virus protection with customizable management, powerful filtering, and extensive reporting features for enhanced security.
The security features provided by Microsoft are robust.
It offers more features and better security, making it the best option for corporate environments.
In the last three years, has resulted in no antivirus problems.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Email Security
6th
Ranking in Anti-Malware Tools
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Email Security
12th
Ranking in Anti-Malware Tools
9th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Office 365 Protection (4th)
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of Microsoft Exchange Online Protection (EOP) is 6.0%, down from 8.6% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.0%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
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864,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Computer Software Company
21%
Manufacturing Company
10%
Financial Services Firm
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Reporting could be one of the areas for improvement, as they could put more reporting into Microsoft Exchange Online Protection (EOP) natively rather than requiring additional licensing or connecti...
What is your primary use case for Microsoft Exchange Online Protection?
The company does work with this technology, but not me personally. I manage some other products currently, mainly in the modern workplace space, such as Azure Virtual Desktop and Microsoft 365. I d...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

 

Sample Customers

Information Not Available
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. TitanHQ SpamTitan and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.