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TitanHQ SpamTitan vs Trend Micro Deep Discovery Email Inspector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TitanHQ SpamTitan
Ranking in Email Security
19th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (20th), Office 365 Protection (5th)
Trend Micro Deep Discovery ...
Ranking in Email Security
23rd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of TitanHQ SpamTitan is 1.2%, down from 1.3% compared to the previous year. The mindshare of Trend Micro Deep Discovery Email Inspector is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
TitanHQ SpamTitan1.2%
Trend Micro Deep Discovery Email Inspector0.5%
Other98.3%
Email Security
 

Featured Reviews

Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
Bilal Saleem - PeerSpot reviewer
Manager Pre Sales NI at Nera Philippines Inc.
Reliability and threat intelligence make this solution competitive, but AI improvements can further enhance its effectiveness
The best features of Trend Micro Deep Discovery Email Inspector include its reliability. The second valuable feature is its built-in sandbox feature, allowing for inspection of incoming emails and attachments. The sandbox is an appliance that opens any attachment in an enclosed environment to assess its impact and potential for viruses. This protects the network from harmful threats. Trend Micro has a very large R&D team with excellent threat intel, allowing them to provide better solutions than some competitors. They understand emerging threats based on the information from their EDR. The key strengths can be summarized as reliability, a good integrated one-box solution that includes a sandbox, and their R&D capabilities and good ratings, which lead to better threat intelligence. The detailed threat intelligence provided by Trend Micro Deep Discovery Email Inspector is valuable in understanding the behavior and tactics of potential email threats.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"URL blocking is helpful. It will block any URL sending out lots of spam or phishing. It will rename the URL itself and send it to the user. The admin will block it, or you can allow users to release it if you want."
"I've been pretty pleased with technical support. They're pretty responsive. They answer quickly. They come up with solutions really quickly as well."
"SpamTitan is highly scalable. You can add as many clustered servers as you require. If you find that your cluster is under a heavy load, it's simple to get SpamTitan to add other clusters to your environment. If we doubled in staff, our current solution has more than enough capacity to cope, but we're not planning on changing our usage at this time."
"We have a lot less spam going through. Because of this, work hours are not lost searching through all the spam emails to determine which ones are legitimate. This saves our bank clients' time since they are not forced to search their inbox for legitimate emails between spams. Not a lot of spam is going through. I think time is essential and we are gaining a lot of it with this solution since a lot of emails are automatically filtered out."
"The encryption feature seems to be the most useful. We didn't have a convenient option for it previously, and having the capability to encrypt from within the message nearly seamlessly is a benefit to us."
"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."
"Another nice feature is how tailored it is so that I can adjust the domain reputation score. At certain times of the year we run marketing campaigns and I can raise the score a little bit and that way we get feedback more readily. And during Christmas time, when the bad guys try to pull people in, I can turn it down and make it a little bit tighter."
"The discovery work to resolve [issues] has gotten so much easier because we can see what's going on right at the edge of our incoming and our outgoing mail. A regular tech support dude can log in... and get a very practical view of what is going on..."
"The solution's most valuable features include visibility into the network and fast sandboxing technology for alerts, though response time can vary."
"It can effectively monitor outbound and inbound devices."
"The most valuable feature of Trend Micro Deep Discovery Email Inspector is the simple analysis of phishing emails."
"I would rate the solution's stability at ten out of ten."
"I like that it is very user-friendly and easy to install."
"The best features of Trend Micro Deep Discovery Email Inspector include its reliability."
"I highly recommend Trend Micro Deep Discovery Email Inspector due to its security and scalability features."
"Trend Micro is a very good product."
 

Cons

"It works when it wants to, it doesn't want, it doesn't work."
"A lot of the other companies that I deal with have a feature that allows you to modify emails and apply signatures automatically based on linking into Azure's servers and database. That feature isn't there in SpamTitan."
"It's been the same interface for ten years and some things are hard to find, even after using it for years."
"The way it rates what is spam and what is not spam can be improved, although that is true with every system."
"There is room for improvement in automation; better wizards for deployment, for example."
"I would also like to see SpamTitan improve on its antivirus software. I believe they're using Bitdefender and ClamAV. A problem with them is that they sometimes miss Trojans and malicious sites. We have internal antivirus software as well, and when we receive emails we see that our local antivirus software has found Trojans in them."
"I'm not 100% sure how well they scan certain attachments."
"The quarantine report frequency could be better."
"I would like to be able to send emails to a specific sandbox. This is a feature I would like to see added to the next release."
"It could be more user-friendly, easier to install, and lighter on the network. I would say that for all products because you do not need technical expertise to take care of it. When you have a user-friendly solution, it makes it easier for the vendors or companies like us. We do not have to go to the client's site to attend to issues all the time. Because it is user-friendly, they can take care of it after some training."
"To improve Trend Micro Deep Discovery Email Inspector, it should have updates with better AI and ML-based integration."
"Trend Micro's technical support has room for improvement."
"The product's feature for message processing and blocking devices for bulk emails needs improvement."
"The dashboard could be improved to match the quality of Check Point Harmony's dashboard."
"Trend Micro's technical support has room for improvement. More efficient support should be provided, especially for standard support."
"The tool needs to incorporate faster response times for issue detection, more detailed reports, and better compatibility with older operating systems (e.g., Windows 7, 8, Server 2012)."
 

Pricing and Cost Advice

"Partner profitability is good with Titan HQ's partner program. This means that I recommend it to clients who trust me. My time and effort to educate them is compensated by TitanHQ, who provides the solution to me at a lower price than what the public gets it at, then I can make some money."
"Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
"The approximate cost is around $7000 USD."
"The pricing is ideal. A lot of other anti-spams are integrated in Exchange, counting technical mailboxes that are not sending any emails outside. So, they are not scanned and only for internal communication. SpamTitan only counts the emails that it scans. This is one of the best licensing models that I saw for anti-spam solutions because it is counting dynamically the number of emails that senders are sending. It counts these uniquely by week. It provides a very realistic picture. This is very useful because we are not counting the emails doing inbound or outbound notifications from our company."
"As a small business, every penny is counted here... I really thought that something like SpamTitan would be more expensive, but it cost me about $70 (or about £60) a month. I'm more than happy to pay that."
"We're happy with their licensing model. It was a major factor in why we chose them."
"The pricing is just right."
"For the service, the pricing is reasonable."
"The price of Trend Micro Deep Discovery Email Inspector is less expensive than Microsoft solutions."
"The solution's pricing is high, and I would rate it an eight out of ten."
"We pay for an annual subscription for this email security solution."
"It's an expensive solution, and you may not see a return on investment in a short period of time. However, you will see a return over a long period of time."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
11%
Performing Arts
7%
Financial Services Firm
6%
Performing Arts
12%
Computer Software Company
10%
Outsourcing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What is your experience regarding pricing and costs for Trend Micro Deep Discovery Email Inspector?
On the pricing side, Trend Micro Deep Discovery Email Inspector is not the cheapest, but it's not the highest either. Its prices are around 80%, which is lesser than some vendors but higher than most.
What needs improvement with Trend Micro Deep Discovery Email Inspector?
To improve Trend Micro Deep Discovery Email Inspector, it should have updates with better AI and ML-based integration. While it has some capabilities in this area, focusing more on this aspect coul...
What is your primary use case for Trend Micro Deep Discovery Email Inspector?
The main use case for using Trend Micro Deep Discovery Email Inspector is for the anti-spam solution. Different enterprises get spam emails from multiple sources, so the use case for customers is t...
 

Also Known As

No data available
Deep Discovery Email Inspector
 

Overview

 

Sample Customers

De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Bank Saint Petersburg, CEITEC S.A., Dar Al-Handasah, Mitsubishi Electric Information Systems, Motilal Oswal Financial Services Ltd, OKWAVE, Oman Arab Bank, VakifBank
Find out what your peers are saying about TitanHQ SpamTitan vs. Trend Micro Deep Discovery Email Inspector and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.