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TitanHQ SpamTitan vs Trend Micro Deep Discovery Email Inspector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TitanHQ SpamTitan
Ranking in Email Security
19th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (20th), Office 365 Protection (4th)
Trend Micro Deep Discovery ...
Ranking in Email Security
23rd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of TitanHQ SpamTitan is 1.0%, down from 1.4% compared to the previous year. The mindshare of Trend Micro Deep Discovery Email Inspector is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
TitanHQ SpamTitan1.0%
Trend Micro Deep Discovery Email Inspector0.5%
Other98.5%
Email Security
 

Featured Reviews

Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
Bilal Saleem - PeerSpot reviewer
Reliability and threat intelligence make this solution competitive, but AI improvements can further enhance its effectiveness
The best features of Trend Micro Deep Discovery Email Inspector include its reliability. The second valuable feature is its built-in sandbox feature, allowing for inspection of incoming emails and attachments. The sandbox is an appliance that opens any attachment in an enclosed environment to assess its impact and potential for viruses. This protects the network from harmful threats. Trend Micro has a very large R&D team with excellent threat intel, allowing them to provide better solutions than some competitors. They understand emerging threats based on the information from their EDR. The key strengths can be summarized as reliability, a good integrated one-box solution that includes a sandbox, and their R&D capabilities and good ratings, which lead to better threat intelligence. The detailed threat intelligence provided by Trend Micro Deep Discovery Email Inspector is valuable in understanding the behavior and tactics of potential email threats.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the fact that SpamTitan filters out phishing and spoofing links. They call it AI-driven threat protection. Though I'm a highly educated, advanced computer user, I still like not having to pay attention to where the link is going. I can trust that SpamTitan will filter it out nine times out of 10."
"The AI technology is improving email security by enhancing spam detection capabilities."
"Its simplicity is most valuable. It does what we ask it to do. The filters work, and we are able to set the levels and give the clients or end-user access to the quarantine through a simple email."
"The discovery work to resolve [issues] has gotten so much easier because we can see what's going on right at the edge of our incoming and our outgoing mail. A regular tech support dude can log in... and get a very practical view of what is going on..."
"It is a very easy product to use. There is one interface that services all our clients' health. Once learning the interface, we don't have to learn another one for each client. It is the same interface, which is valuable. Therefore, we find the single interface the most valuable since I have a very small team. I don't have one or two people dedicated to just SpamTitan. We all need to learn the interface and be fluent in it. So, having a unified single interface is a big deal for us. I don't have to teach my people five different interfaces in order to be managing a product. They use one interface for all our clients. It is a single pane of glass, which is huge for us."
"We have absolutely seen ROI. The regained productivity hours that we were able to claim since we automated the email protection have been really good. Our team of three people has seen an increase in our productivity, by around 30%, since implementing SpamTitan."
"The way we can customize filters is excellent. Other solutions tend to be restrictive with their specific profiles, but with SpamTitan, we can create them from scratch."
"We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find."
"I like that it is very user-friendly and easy to install."
"The most valuable feature of Trend Micro Deep Discovery Email Inspector is the simple analysis of phishing emails."
"I highly recommend Trend Micro Deep Discovery Email Inspector due to its security and scalability features."
"I would rate the solution's stability at ten out of ten."
"The best features of Trend Micro Deep Discovery Email Inspector include its reliability."
"It can effectively monitor outbound and inbound devices."
"The solution's most valuable features include visibility into the network and fast sandboxing technology for alerts, though response time can vary."
"I find Trend Micro to be a good solution for security purposes."
 

Cons

"Initially, I had some issues where we were getting emails coming in that appeared to come in from our own internal domain. My company is called M2 Systems, so our domain name is M2-corp.com. I had to get on with support twice to get them to help me mitigate or block that from happening."
"There are some minor technical aspects of the portals and management interface that could be improved, but there's nothing that prevents us from doing the job. BitDefender and similar products allow you to dive deeply into all the customers from a single console. Currently, I can only see our company on the console and not any of the customers. I have to log in somewhere else to see the customers, so that multi-tenancy is something I would like to see."
"One of the areas that can be improved is the GUI. The product works well but finding things in the interface can sometimes be a bit difficult, just because it's so in-depth and covers a lot."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
"I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this."
"The interface needs to be improved; some elements aren't where I expect them to be, so it could be more intuitive."
"The analysis of ransomware attachments could be improved. Other solutions seem to detect ransomware faster than SpamTitan does."
"The way it rates what is spam and what is not spam can be improved, although that is true with every system."
"The dashboard could be improved to match the quality of Check Point Harmony's dashboard."
"Trend Micro's technical support has room for improvement."
"It could be more user-friendly, easier to install, and lighter on the network. I would say that for all products because you do not need technical expertise to take care of it. When you have a user-friendly solution, it makes it easier for the vendors or companies like us. We do not have to go to the client's site to attend to issues all the time. Because it is user-friendly, they can take care of it after some training."
"Trend Micro Deep Discovery Email Inspector could improve by making it easier to use. Microsoft solutions are easier to use."
"Trend Micro's technical support has room for improvement. More efficient support should be provided, especially for standard support."
"To improve Trend Micro Deep Discovery Email Inspector, it should have updates with better AI and ML-based integration."
"I would like to be able to send emails to a specific sandbox. This is a feature I would like to see added to the next release."
"The tool needs to incorporate faster response times for issue detection, more detailed reports, and better compatibility with older operating systems (e.g., Windows 7, 8, Server 2012)."
 

Pricing and Cost Advice

"Its pricing is good. We've been happy with the pricing. I know that they did some extensive research, and the pricing was quite favorable with everything else that they looked at. My budget hasn't changed a whole lot over the last three to five years. It's nice to see that it has remained pretty steady. So, I am happy with the pricing. It provides good value for money."
"But the most critical factor was cost-effectiveness. SpamTitan was much cheaper than Barracuda and offered the same value."
"Partner profitability is good with Titan HQ's partner program. This means that I recommend it to clients who trust me. My time and effort to educate them is compensated by TitanHQ, who provides the solution to me at a lower price than what the public gets it at, then I can make some money."
"I have been really happy with them. For the price, I don't want to change."
"SpamTitan has competitive pricing and flexible licensing. They allow up to 10% more that you use and then add it to the next tier of licenses."
"When it comes to the scalability of it, it really doesn't matter much because of the way that it is priced. You can put it on somebody who is small or big."
"The pricing of SpamTitan is about right. It's not over-priced per user. It's not super cheap either, but it is a very good product..."
"It's not extremely expensive. Other solutions get really pricey, really fast."
"It's an expensive solution, and you may not see a return on investment in a short period of time. However, you will see a return over a long period of time."
"The solution's pricing is high, and I would rate it an eight out of ten."
"The price of Trend Micro Deep Discovery Email Inspector is less expensive than Microsoft solutions."
"We pay for an annual subscription for this email security solution."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
11%
Financial Services Firm
6%
Performing Arts
6%
Performing Arts
13%
Computer Software Company
11%
Financial Services Firm
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What is your experience regarding pricing and costs for Trend Micro Deep Discovery Email Inspector?
On the pricing side, Trend Micro Deep Discovery Email Inspector is not the cheapest, but it's not the highest either. Its prices are around 80%, which is lesser than some vendors but higher than most.
What needs improvement with Trend Micro Deep Discovery Email Inspector?
To improve Trend Micro Deep Discovery Email Inspector, it should have updates with better AI and ML-based integration. While it has some capabilities in this area, focusing more on this aspect coul...
What is your primary use case for Trend Micro Deep Discovery Email Inspector?
The main use case for using Trend Micro Deep Discovery Email Inspector is for the anti-spam solution. Different enterprises get spam emails from multiple sources, so the use case for customers is t...
 

Also Known As

No data available
Deep Discovery Email Inspector
 

Overview

 

Sample Customers

De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Bank Saint Petersburg, CEITEC S.A., Dar Al-Handasah, Mitsubishi Electric Information Systems, Motilal Oswal Financial Services Ltd, OKWAVE, Oman Arab Bank, VakifBank
Find out what your peers are saying about TitanHQ SpamTitan vs. Trend Micro Deep Discovery Email Inspector and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.