We performed a comparison between Symantec Advanced Threat Protection and Trend Micro Deep Discovery based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support has been helpful and responsive."
"The great advantage in using this product is it creates multiple services."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"It has certainly helped out our audit efforts because we each stay compliant in terms of various security standards."
"What I like most about Symantec Advanced Threat Protection is its notification capability."
"Endpoint to network protects the line."
"The tool's stability and performance are good."
"Deep Discovery is scalable and compatible with other products. It's crucial to have that compatibility because it's an integral part of our security solution. It integrates smoothly. The interface is user-friendly, so administration is simple."
"Initial setup is easy. It can be done by yourself."
"Generally speaking, it just gives us a broad understanding of exactly what kind of threats occur. The submission point, analyzing point, and virtualization are within the environment that it supports. It helped us to improve our security levels and protect our internal network from any threats outside."
"I like the sales operations testing. and support."
"It is a very good solution. It is very light, and it is quite quick to figure out the problem in your network."
"There is no downtime or server vulnerability with this solution."
"Trend Micro Deep Discovery is a very specific product for threat intelligence with smart protection."
"The product's support services need improvement."
"Symantec appliances need improvement. The whole appliance environment is a robust system and it needs a massive amount of storage space. If you have to increase or speed up the background storage it's a pretty complicated process. The scalability and sizing is critical, and if you do it wrong you run into issues pretty quickly."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"Scalability could be better."
"The security features need to be improved."
"Entire threat protection is not available for the advanced features."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
"It also needs network-based threat protection for shared folders and files."
"Deep Discovery is easy to manage, but there is still room for improvement on the administration and operations side. Competing products have a cleaner interface that makes it easier to manage their products. Trend Micro offers a lot of features in one product suite, but it can be unwieldy for the customer to manage all that with a single interface."
"The solution needs improvement in terms of pricing."
"The tool's configuration can be made easier."
"The product's scalability feature needs to be improved, as it is an area in the product with certain shortcomings."
"This solution could be improved with faster technical support and cheaper licensing prices."
"The scalability is sometimes limited."
"Scalability becomes an issue when managing a higher number of customers."
"Some of the end users may not be technically proficient, so they occasionally face problems due to a lack of knowledge."
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Symantec Advanced Threat Protection is ranked 20th in Advanced Threat Protection (ATP) with 14 reviews while Trend Micro Deep Discovery is ranked 17th in Advanced Threat Protection (ATP) with 23 reviews. Symantec Advanced Threat Protection is rated 7.8, while Trend Micro Deep Discovery is rated 8.4. The top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". On the other hand, the top reviewer of Trend Micro Deep Discovery writes "Good threat detection capabilities and offers flexibility for hosting options". Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Microsoft Defender for Office 365, Check Point SandBlast Network, Trellix Network Detection and Response and Fortinet FortiSandbox, whereas Trend Micro Deep Discovery is most compared with Darktrace, Trend Micro TippingPoint Threat Protection System, Arista NDR, Vectra AI and Palo Alto Networks Advanced Threat Prevention. See our Symantec Advanced Threat Protection vs. Trend Micro Deep Discovery report.
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