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Buyer's Guide
Intrusion Detection and Prevention Software (IDPS)
September 2022
Get our free report covering Darktrace, Trend Micro, Fortinet, and other competitors of Trend Micro Deep Discovery. Updated: September 2022.
634,775 professionals have used our research since 2012.

Read reviews of Trend Micro Deep Discovery alternatives and competitors

Technology Consultant at a tech services company with 51-200 employees
Consultant
Top 20
Good Ecosystem, and easy to manage
Pros and Cons
  • "I like the sales operations testing. and support."
  • "I would like to see integration with third-party tools to improve the visibility of the dashboards."

What is our primary use case?

We are integrators. We work on integrated systems.

Our clients use this solution to know what is happening in the network and to analyze it. 

What is most valuable?

Trend Micro is a good solution and our clients are happy with it.

I like the sales operations testing and support.

The ecosystem is good, it's the best. It's also simple to manage.

What needs improvement?

I would like to see integration with third-party tools to improve the visibility of the dashboards.

For how long have I used the solution?

I have been working with Trend Micro Deep Discovery Inspector for two years.

What do I think about the stability of the solution?

The stability is good. We have not experienced any issues.

What do I think about the scalability of the solution?

Scalability with Trend Micro Deep Discovery Inspector is very good. We are satisfied with the scalability.

We do not have users in our company, we use the systems with our clients.

How are customer service and technical support?

The technical people are good.

We don't have any issues with technical support. 

Local technicians and global support are very good.

Which solution did I use previously and why did I switch?

We also use one other solution.

How was the initial setup?

The initial setup can be simple, and at times it can be complex when changing the solution.

It is less than a week to deploy Trend Micro, but it can change per the solution type. 

For some solutions, it can take a week, and for others solutions with complex projects, it can take a month. 

What's my experience with pricing, setup cost, and licensing?

Depending on the client's requirement, it can be cheap and at times, more expensive.

Overall, the price is good.

What other advice do I have?

For others who are interested in using this solution, I would recommend it.

I like working with this solution. I would rate Trend Micro Deep Discovery Inspector a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
CEO at a computer software company with 11-50 employees
MSP
Top 20
Advanced features, sandbox environments, and priced well

What is our primary use case?

We are using this solution for network security.

What is most valuable?

The most valuable features are monitoring for advanced persistent threats, the system runs in a sandbox allowing for effective zero-day exploits management, and the Inspector has a built-in sandbox.

What needs improvement?

The solution needs to be able to integrate better with third-party infrastructure.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have customers that are small and enterprise-sized companies using this solution.

How was the initial setup?

The initial setup is at a moderate level of difficulty. However, we are qualified and for somebody quite new to the solution it could be more difficult. It is not usual for the end-user to start the process themselves. Usually, they are assisted with a partner or with Trend Micro themself. It is not a matter of how complex the solution is, but how much experience they have with the setup.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is lower compared to the competition.

Which other solutions did I evaluate?

I have recently evaluated Darktrace.

What other advice do I have?

I would recommend this solution.

I rate Trend Micro Deep Discovery a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Intrusion Detection and Prevention Software (IDPS)
September 2022
Get our free report covering Darktrace, Trend Micro, Fortinet, and other competitors of Trend Micro Deep Discovery. Updated: September 2022.
634,775 professionals have used our research since 2012.