We performed a comparison between Palo Alto Networks WildFire and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Palo Alto Networks WildFire are the good URL and file analysis that uses artificial intelligence. It has different interfaces, such as rest, SMTP protocol, and HTTPS. The Security incidents and event management are very good. Additionally, there are many file types that are supported and there is no limit to the number of files it can handle simultaneously. It integrates well with SIEM solutions."
"It gives a more accurate assessment of a virus in terms of whether it's truly a virus, malware, or a false positive. We have some legacy software that could pop up as being something that is malware. WildFire goes through and inspects it, and then it comes back and lets us know if it's a false positive. Usually, when it finds out that it's not a virus, it lets us know that it's benign, and it can exclude it from that scan, which means I don't even have to worry about that one popping up anymore."
"Intuitive threat prevention and analysis solution, with a machine learning feature. Scalable, stable, and protects against zero-day threats."
"It is a stable solution...It is a scalable solution."
"Scalable ATP solution that's quick to set up. It demonstrates good performance and stability."
"What I like about Palo Alto is that it is a complete product, with everything in it."
"The analysis is very fast."
"A good tool for file scanning and email threat detection, especially when it comes to attachments and communications."
"What I like most about Symantec Advanced Threat Protection is its notification capability."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box."
"The most valuable feature is Click-time URL protection."
"Technical support has been helpful and responsive."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"Real-time threat analysis is quick and takes action on threats immediately."
"The Application Control code and the easy integration are valuable features."
"There are certain changes that I was expecting in the previous version, and I hope that they are soon fixed. All of the problems that I have faced so far have been resolved."
"When you contact support, there is no guarantee that they will be available to help you tackle the issue that you are facing."
"The price could be better."
"The initial setup was complex."
"When comparing this solution to others it is not as good overall."
"In the future, I would like to see more automation in the reporting."
"The only complaint that we receive from our customers is in regards to the price."
"In terms of what I'd like to see in the next release of Palo Alto Networks WildFire, each release is based on malware that has been identified. The key problem is an average of six months from the time malware is written to the time it's discovered and a signature is created for it. The only advice that I can give is for them to shorten that timeframe. I don't know how they would do it, but if they shorten that, for example, cut it in half, they'll make themselves more famous."
"The product's support services need improvement."
"The administration interface needs a lot of improvement. It should be UI based, and simple. They need to improve it. It's pretty much not that friendly compared to what we were using as Bitdefender before. It's okay but is improving, actually."
"The security features need to be improved."
"Entire threat protection is not available for the advanced features."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
"Scalability could be better."
"There are some features that would add value to this product. One of them would be a graphical presentation of threats that the system has encountered."
"An improvement could be made on the reporting because then it would be easier to collect information and submit it for compliance."
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Palo Alto Networks WildFire is ranked 3rd in Advanced Threat Protection (ATP) with 58 reviews while Symantec Advanced Threat Protection is ranked 18th in Advanced Threat Protection (ATP) with 14 reviews. Palo Alto Networks WildFire is rated 8.4, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Palo Alto Networks WildFire writes "Good technical support and provides automatic analysis that saves us time in filtering email". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". Palo Alto Networks WildFire is most compared with Cisco Secure Firewall, Fortinet FortiGate, Proofpoint Email Protection, Juniper SRX Series Firewall and WatchGuard Firebox, whereas Symantec Advanced Threat Protection is most compared with Microsoft Defender for Office 365, Trellix Network Detection and Response, Check Point SandBlast Network, Fortinet FortiSandbox and Arbor DDoS. See our Palo Alto Networks WildFire vs. Symantec Advanced Threat Protection report.
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