TeamViewer Business and Splashtop Remote Support compete in the remote access software market. TeamViewer excels in ease of use and overall support, whereas Splashtop is preferred for its robust features.
Features: TeamViewer Business is renowned for multi-platform support, high-quality audio/video capabilities, and the ability to connect to any device from anywhere. Splashtop Remote Support offers strong security protocols, seamless file transfer, and effective multi-monitor support.
Room for Improvement: TeamViewer could enhance its security features and reduce its resource consumption for better performance. It might also benefit from offering more pricing flexibility. Splashtop might improve its user interface to be more intuitive, expand its multi-language support, and enhance its mobile application capabilities.
Ease of Deployment and Customer Service: TeamViewer is known for its straightforward installation and responsive customer service, making it user-friendly. Splashtop provides a similarly easy deployment model, with rapid customer support ensuring quick issue resolution, highlighting its efficiency in service delivery.
Pricing and ROI: TeamViewer Business has a higher initial setup cost, justifying it with comprehensive capabilities and support. Splashtop offers competitive pricing and faster return on investment due to its efficient feature set, providing a budget-friendly option without compromising on essential functionalities.
Product | Market Share (%) |
---|---|
Microsoft Intune | 9.9% |
TeamViewer Business | 10.8% |
Splashtop Remote Support | 2.2% |
Other | 77.1% |
Company Size | Count |
---|---|
Small Business | 114 |
Midsize Enterprise | 45 |
Large Enterprise | 150 |
Company Size | Count |
---|---|
Small Business | 38 |
Midsize Enterprise | 29 |
Large Enterprise | 26 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.
TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.
TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.
What are the key features of TeamViewer Business?In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.
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