Splashtop Remote Support vs TeamViewer Business comparison

Splashtop and TeamViewer are both solutions in the Remote Access category. Splashtop is ranked #14 with an average rating of 9.0, while TeamViewer is ranked #3 with an average rating of 8.7. Splashtop holds a 2.1% mindshare in VUS, compared to TeamViewer’s 11.1% mindshare. Additionally, 100% of Splashtop users are willing to recommend the solution, compared to 91% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 31, 2025

TeamViewer Business and Splashtop Remote Support compete in the remote access software market. TeamViewer excels in ease of use and overall support, whereas Splashtop is preferred for its robust features.

Features: TeamViewer Business is renowned for multi-platform support, high-quality audio/video capabilities, and the ability to connect to any device from anywhere. Splashtop Remote Support offers strong security protocols, seamless file transfer, and effective multi-monitor support.

Room for Improvement: TeamViewer could enhance its security features and reduce its resource consumption for better performance. It might also benefit from offering more pricing flexibility. Splashtop might improve its user interface to be more intuitive, expand its multi-language support, and enhance its mobile application capabilities.

Ease of Deployment and Customer Service: TeamViewer is known for its straightforward installation and responsive customer service, making it user-friendly. Splashtop provides a similarly easy deployment model, with rapid customer support ensuring quick issue resolution, highlighting its efficiency in service delivery.

Pricing and ROI: TeamViewer Business has a higher initial setup cost, justifying it with comprehensive capabilities and support. Splashtop offers competitive pricing and faster return on investment due to its efficient feature set, providing a budget-friendly option without compromising on essential functionalities.

To learn more, read our detailed Splashtop Remote Support vs. TeamViewer Business Report (Updated: September 2025).

Buyer's Guide

Splashtop Remote Support vs. TeamViewer Business

September 2025

Download the complete report

Helped 867,445 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of September 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.0% compared to the previous year. The mindshare of Splashtop Remote Support is 2.1%, up from 1.9% compared to the previous year. The mindshare of TeamViewer Business is 11.1%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.7%
TeamViewer Business	11.1%
Splashtop Remote Support	2.1%
Other	77.1%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Marc-Olivier BARON

Manager - IT & Project Manager - 4/5 star Hospitality Specialist at CAPWEST

Has chat functionality and helps to support client computers

Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable. The tool is very efficient because it allows remote control without user permission on the other side, which is useful for servers and various systems. For security, it can also request user permission for remote control, ensuring secure access. It lets you manage dedicated users, providing them with remote control with multi-factor authentication. For me, this tool is perfect.

Read full review

Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Intune provides a centralized management solution, although its suitability depends on specific needs and comparisons with alternatives like Jamf, Kandji, or ManageEngine."

"The cloud base is perfect for me."

"Within Intune, managing policies and having a consistent way to manage devices is valuable."

"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."

"It is very easy to use. It has a very easy interface."

"Implementing Microsoft Intune has provided a more streamlined and consistent method for device management across our multiple domains, effectively consolidating our administrative efforts."

"It has a useful device management feature."

"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."

More Microsoft Intune pros

"The ability to use mobile devices is helpful because we can support our clients from anywhere."

"The tool's most valuable features are pricing and easy management."

"The solution is very fast."

"The initial setup is simple."

"The file transfers work well, the remote support and hosted solution work well."

"Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable."

"The most valuable features of I use TeamViewer are the ease of access and frequent updates."

"TeamViewer is a scalable solution."

"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."

"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."

"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."

"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."

"TeamViewer has a good interface."

"It's very easy to set up."

More TeamViewer Business pros

Cons

"Intune endpoint analytics can be challenging."

"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."

"When pushing anything from Microsoft Intune, the sync timing is 48 hours. While sometimes it takes 5 to 10 minutes, the official period given by Microsoft is within 48 hours, which can be time-consuming for policies, applications, or patches."

"Although Intune is from the same provider, its integration with other Microsoft products, like Microsoft Defender or Microsoft Purview, could be improved."

"For autopilot, there should be more granularity on the settings that they offer at this stage."

"No option to do end-to-en macOS management. Slow implementation of policies."

"There are a lot of updates coming from Microsoft that suddenly affect our security policies."

"In an upcoming release, I would like to see some kind of analytics report."

More Microsoft Intune cons

"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."

"Splashtop Remote Support needs to improve customization."

"The solution should add more options and tools for shortcuts, administration, etc."

"The phone's a little tricky to work with due to the small screen."

"The integration features could be better."

"The solution should be able to make an inventory of computers automatically."

"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."

"The business interface is clunky and not well-documented."

"It's pretty limited on the options they have."

"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."

"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."

"TeamViewer could improve by having support for other operating systems, such as Linux."

"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."

"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."

More TeamViewer Business cons

Pricing and Cost Advice

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."

"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"

"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."

"There is a license needed to use the solution and we are on an annual license."

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."

"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."

More Microsoft Intune pricing and cost advice

"Splashtop Remote Support is not too expensive. It costs around 800 euros per year."

"The licensing fees are less than $400 per year."

"The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."

"There is a free and paid version of this solution. I am currently using the free version."

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

"We're using the free version. We do not pay any licensing fees."

"TeamViewer is $600 or $700 per port per year..."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

"The cost is in the thousands of dollars per year."

"I used the free version of TeamViewer."

"The version of the solution we are using is free."

More TeamViewer Business pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Access solutions are best for your needs.

See recommendations

867,445 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Comms Service Provider

12%

Computer Software Company

11%

Retailer

11%

Manufacturing Company

Computer Software Company

12%

Manufacturing Company

10%

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	45
Large Enterprise	151

No data available

By reviewers
Company Size	Count
Small Business	38
Midsize Enterprise	29
Large Enterprise	26

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

See all answers

What do you like most about Splashtop Remote Support?

The tool's most valuable features are pricing and easy management.

See all answers

What needs improvement with Splashtop Remote Support?

The phone's a little tricky to work with due to the small screen.

See all answers

What is your primary use case for Splashtop Remote Support?

We use it for remote support. We use it for small and medium businesses. Since we're in the States, all our businesse...

See all answers

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

See all answers

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 7% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 6% of the time

IBM MaaS360 vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

Parsec vs Splashtop Remote Support

Compared 35% of the time

Microsoft Remote Desktop Services vs Splashtop Remote Support

Compared 19% of the time

Parallels Access vs Splashtop Remote Support

Compared 11% of the time

GoTo Resolve vs Splashtop Remote Support

Compared 8% of the time

TeamViewer Tensor vs Splashtop Remote Support

Compared 5% of the time

More Splashtop Remote Support Competitors

TeamViewer Tensor vs TeamViewer Business

Compared 35% of the time

Microsoft Remote Desktop Services vs TeamViewer Business

Compared 8% of the time

Skype for Business vs TeamViewer Business

Compared 5% of the time

BeyondTrust Remote Support vs TeamViewer Business

Compared 4% of the time

ISL Online vs TeamViewer Business

Compared 3% of the time

More TeamViewer Business Competitors

Product Reports

Buyer's Guide

Microsoft Intune

August 2025

Download Microsoft Intune product report

Buyer's Guide

Remote Access

August 2025

Download Splashtop Remote Support product report

Buyer's Guide

TeamViewer Business

August 2025

Download TeamViewer Business product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

Splashtop

TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.

TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.

What are the key features of TeamViewer Business?

Firewall Bypass: Connects seamlessly without firewall restrictions.
Cross-Platform Compatibility: Works on Windows, Mac, and Linux.
User-Friendly Interface: Simplifies remote access and control.
File Transfer and Chat: Facilitates easy communication and data exchange.
Remote Reboot: Enables restarting devices without physical access.

What benefits and ROI should users consider?

Enhanced Collaboration: Facilitates easy screen sharing and administrative controls for teamwork.
Efficient Performance: Provides swift connections and robust remote control capabilities.
Security: Offers strong protection features for safe remote access.
Ease of Use: Designed for both technical and non-technical users, streamlining operations.

In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Toyota, AT&T, Isuzu, Goodwill

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Splashtop Remote Support vs. TeamViewer Business

September 2025

Free Report: Splashtop Remote Support vs. TeamViewer Business

Find out what your peers are saying about Splashtop Remote Support vs. TeamViewer Business and other solutions. Updated: September 2025.

DOWNLOAD NOW

867,445 professionals have used our research since 2012.

See our Splashtop Remote Support vs. TeamViewer Business report.

See our list of best Remote Access vendors.

We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.