Try our new research platform with insights from 80,000+ expert users

Sophos Email vs Trend Micro Deep Discovery Email Inspector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Email
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Office 365 Protection (1st)
Trend Micro Deep Discovery ...
Ranking in Email Security
23rd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of Sophos Email is 2.0%, down from 2.4% compared to the previous year. The mindshare of Trend Micro Deep Discovery Email Inspector is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Sophos Email2.0%
Trend Micro Deep Discovery Email Inspector0.5%
Other97.5%
Email Security
 

Featured Reviews

BhanuPrakash - PeerSpot reviewer
Achieving Seamless Email Security and Encryption while Managing Temporary Email Storage Limits
We continue to use Sophos products and remain with the company. For firewall protection, we use XGS systems. We have provided Sophos Email Gateway for one of our clients. We have integrated Sophos Email with our internal email server, using it for both outbound and inbound traffic. Integration with Office 365 protection for Sophos Email Security works smoothly without any challenges. The solution is totally cloud-based. I recommend Sophos Email for mid-sized companies as it is a good option, though it may not be ideal for large-scale or small businesses. I have not tried incorporating AI technology with Sophos Email yet. I am Bhanu Prakash, Technical Head for Systek Services, and can be reached at b.hanu@teamsistek.com. I am a partner with Sophos. Overall rating for Sophos Email: 10/10.
Bilal Saleem - PeerSpot reviewer
Reliability and threat intelligence make this solution competitive, but AI improvements can further enhance its effectiveness
The best features of Trend Micro Deep Discovery Email Inspector include its reliability. The second valuable feature is its built-in sandbox feature, allowing for inspection of incoming emails and attachments. The sandbox is an appliance that opens any attachment in an enclosed environment to assess its impact and potential for viruses. This protects the network from harmful threats. Trend Micro has a very large R&D team with excellent threat intel, allowing them to provide better solutions than some competitors. They understand emerging threats based on the information from their EDR. The key strengths can be summarized as reliability, a good integrated one-box solution that includes a sandbox, and their R&D capabilities and good ratings, which lead to better threat intelligence. The detailed threat intelligence provided by Trend Micro Deep Discovery Email Inspector is valuable in understanding the behavior and tactics of potential email threats.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The filtering capabilities are precious and far superior to others I've used. It's intuitive in what it pushes to quarantine, and users can quickly review, free, or delete items without needing an administrator, making it ideal for a multi-user environment."
"Good VIP protection, time of click protection and the Sandstorm feature."
"The most significant aspect is the response filtering concerning attachments and links."
"I rate Sophos Email nine point five."
"It is a stable solution...It is a scalable solution."
"The deployment is very easy. It's quite straightforward."
"The speed and stability were fine."
"There are many features that are important, but among those, the spam protection feature is very valuable. It help us to safeguard the email against phishing and ensures that there is maximum security enabled for our communication processes. It has a huge role in protecting our emails from potential threats."
"I like that it is very user-friendly and easy to install."
"The best features of Trend Micro Deep Discovery Email Inspector include its reliability."
"It can effectively monitor outbound and inbound devices."
"I would rate the solution's stability at ten out of ten."
"The solution's most valuable features include visibility into the network and fast sandboxing technology for alerts, though response time can vary."
"Trend Micro is a very good product."
"The most valuable feature of Trend Micro Deep Discovery Email Inspector is the simple analysis of phishing emails."
"I find Trend Micro to be a good solution for security purposes."
 

Cons

"Their technical support is slow to respond."
"Sophos Email can improve security."
"Sophos Email does not work with split delivery. If I have a domain with 100 mailboxes and want to protect only 50, it is not recommended by Sophos or not possible to configure."
"Sophos Email can improve mail security."
"The solution has not found a way to block certain kinds of phishing emails."
"However, the setup was tricky, particularly with the DNS routing between Microsoft Exchange Online and Sophos cloud services. It took me about four attempts to get it working correctly. Despite that, Sophos Email does everything we need, so we don't require any additional capabilities now."
"The tool’s stability should be improved."
"The tool's integration becomes an issue when the internet connection is weak."
"To improve Trend Micro Deep Discovery Email Inspector, it should have updates with better AI and ML-based integration."
"I would like to be able to send emails to a specific sandbox. This is a feature I would like to see added to the next release."
"The product's feature for message processing and blocking devices for bulk emails needs improvement."
"The dashboard could be improved to match the quality of Check Point Harmony's dashboard."
"Trend Micro Deep Discovery Email Inspector could improve by making it easier to use. Microsoft solutions are easier to use."
"Trend Micro's technical support has room for improvement."
"Trend Micro's technical support has room for improvement. More efficient support should be provided, especially for standard support."
"It could be more user-friendly, easier to install, and lighter on the network. I would say that for all products because you do not need technical expertise to take care of it. When you have a user-friendly solution, it makes it easier for the vendors or companies like us. We do not have to go to the client's site to attend to issues all the time. Because it is user-friendly, they can take care of it after some training."
 

Pricing and Cost Advice

"Most of our clients are on a perpetual license. If there is a budget issue, they can choose a subscription. However, most of the clients choose the perpetual license."
"The pricing could improve by having additional discounts. For example, when customers buy have more than 50 or more users, there should be additional discounts."
"I rate the price of Sophos Email a four out of five."
"It is an expensive solution. On a scale of one to ten, where one is low price, and ten is high price, I rate the pricing a seven."
"We use exchange licenses, for which we get immediate support from Sophos."
"There is an additional fee for their central managed console."
"The pricing is quite reasonable, with a fixed cost and no additional charges."
"The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a month, including hardware so that costs may differ without it."
"We pay for an annual subscription for this email security solution."
"The solution's pricing is high, and I would rate it an eight out of ten."
"The price of Trend Micro Deep Discovery Email Inspector is less expensive than Microsoft solutions."
"It's an expensive solution, and you may not see a return on investment in a short period of time. However, you will see a return over a long period of time."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
869,513 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
7%
Retailer
7%
Performing Arts
13%
Computer Software Company
11%
Financial Services Firm
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
While Sophos Email is generally sufficient, one challenge we face is the 24-hour email storage limitation. This presents an issue when internal systems are down for more than 24 hours. The solution...
What is your experience regarding pricing and costs for Trend Micro Deep Discovery Email Inspector?
On the pricing side, Trend Micro Deep Discovery Email Inspector is not the cheapest, but it's not the highest either. Its prices are around 80%, which is lesser than some vendors but higher than most.
What needs improvement with Trend Micro Deep Discovery Email Inspector?
To improve Trend Micro Deep Discovery Email Inspector, it should have updates with better AI and ML-based integration. While it has some capabilities in this area, focusing more on this aspect coul...
What is your primary use case for Trend Micro Deep Discovery Email Inspector?
The main use case for using Trend Micro Deep Discovery Email Inspector is for the anti-spam solution. Different enterprises get spam emails from multiple sources, so the use case for customers is t...
 

Also Known As

Sophos Email Security
Deep Discovery Email Inspector
 

Overview

 

Sample Customers

Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Bank Saint Petersburg, CEITEC S.A., Dar Al-Handasah, Mitsubishi Electric Information Systems, Motilal Oswal Financial Services Ltd, OKWAVE, Oman Arab Bank, VakifBank
Find out what your peers are saying about Sophos Email vs. Trend Micro Deep Discovery Email Inspector and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.