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SoftExpert BPM vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SoftExpert BPM
Ranking in Business Process Management (BPM)
49th
Average Rating
10.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Studio Creatio
Ranking in Business Process Management (BPM)
16th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Rapid Application Development Software (20th), Low-Code Development Platforms (16th), Business Orchestration and Automation Technologies (23rd)
 

Mindshare comparison

As of July 2026, in the Business Process Management (BPM) category, the mindshare of SoftExpert BPM is 0.7%, up from 0.2% compared to the previous year. The mindshare of Studio Creatio is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Studio Creatio1.2%
SoftExpert BPM0.7%
Other98.1%
Business Process Management (BPM)
 

Featured Reviews

Andrea González - PeerSpot reviewer
Business Consultant at ITIS
Quick deployment, high availability, and easy to use
We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…
BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of SoftExpert BPM is its ease of use."
"A complete project management suite in one integrated package."
"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."
"The tool enables users to work offline through the mobile application."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The most valuable feature of Studio Creatio is the ease of providing change for our customers, and Creatio also provides us with scalability, performance and agility."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The most valuable feature of this solution is its simplicity."
"Studio Creatio is a CRM product with offerings for service management, marketing, and sales management, along with some GenAI offerings."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
 

Cons

"The form in SoftExpert BPM should improve."
"It could do more to use all the data it collects to intelligently manage the user experience."
"I would like for them to incorporate artificial intelligence and be more intuitive."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"HRM is an area where Studio Creatio lacks and needs to improve."
"Based on my experience, the company's pricing, setup cost, and licensing are somewhat high."
"Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app."
"The mobile version of the solution could be improved. It's hard to customize it."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"If you really want a BI-capable tool, it is better to acquire licenses of such products."
"The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application."
 

Pricing and Cost Advice

"The price of SoftExpert BPM is not expensive."
"It is fairly competitive."
"The tool is reasonably priced."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"There is a license required for this solution."
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Top Industries

By visitors reading reviews
No data available
Construction Company
16%
Financial Services Firm
12%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise2
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Studio Creatio?
My experience with pricing, setup cost, and licensing for Studio Creatio is that it is average around the world. Compared to the competition, Studio Creatio is still in the average line because the...
What needs improvement with Studio Creatio?
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example...
What is your primary use case for Studio Creatio?
My main use case for Studio Creatio is defining values and creating automated workflows, with a focus on customization and configuration of the environment based on business needs. A specific examp...
 

Comparisons

 

Overview

 

Sample Customers

Coca Cola, CRODA, CSN, Abril, Midea Carrier
Rangel Logistics Solutions
Find out what your peers are saying about SoftExpert BPM vs. Studio Creatio and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.