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SoftExpert BPM vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SoftExpert BPM
Ranking in Business Process Management (BPM)
49th
Average Rating
10.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Studio Creatio
Ranking in Business Process Management (BPM)
13th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
28
Ranking in other categories
Rapid Application Development Software (17th), Low-Code Development Platforms (11th), Business Orchestration and Automation Technologies (18th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of SoftExpert BPM is 0.7%, up from 0.2% compared to the previous year. The mindshare of Studio Creatio is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Studio Creatio1.2%
SoftExpert BPM0.7%
Other98.1%
Business Process Management (BPM)
 

Featured Reviews

Andrea González - PeerSpot reviewer
Business Consultant at ITIS
Quick deployment, high availability, and easy to use
We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…
BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of SoftExpert BPM is its ease of use."
"A complete project management suite in one integrated package."
"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"Studio Creatio has positively impacted my organization mostly by speeding up the process at which clients can open an account, and we tried to shorten the time on an automatic flow to make it easier and reduce the time needed to open the account and ensure the entire workflow functions optimally."
"We were able to build the entire process from scratch in approximately six months until production, and we have been using Studio Creatio for loan origination since that time."
"The tool enables users to work offline through the mobile application."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"It is a low-code platform, that is very intuitive."
"From a 6,000-foot level, just the collaboration piece that we've already gained with our sales cycle is invaluable, absolutely invaluable."
 

Cons

"The form in SoftExpert BPM should improve."
"It could do more to use all the data it collects to intelligently manage the user experience."
"I would like for them to incorporate artificial intelligence and be more intuitive."
"They can improve the business rules for defining the type and quantity of the business load."
"Studio Creatio can be improved by sending reminders to the people who were sending in the tickets because sometimes the waiting for response just sits in limbo for a while, and that could be a bit annoying."
"Studio Creatio can be improved because they oversell its AI capabilities out of the box, and there are lots of configurations that need to happen; it is not readily available to use just with one click, as configurations and training must occur before it yields management results."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"If you really want a BI-capable tool, it is better to acquire licenses of such products."
"Numerous options can make implementation confusing."
"For processes that require logical thinking and are highly complex with less structured flows, I would rate it a six out of ten because Studio Creatio does not excel at logical thinking, which is the key difference."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
 

Pricing and Cost Advice

"The price of SoftExpert BPM is not expensive."
"It is fairly competitive."
"There is a license required for this solution."
"From my standpoint, it blows out of the water all the other competitors out there that we were potentially looking at, and it was in a reasonable price range, whereas you have these other Fortune 500 companies that were asking for a ridiculous amount."
"The tool is reasonably priced."
"I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
"I rate the pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
"The pricing plans are not user-friendly because in many cases you have to buy different options to get additional features."
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Top Industries

By visitors reading reviews
No data available
Construction Company
18%
Manufacturing Company
13%
Financial Services Firm
12%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Studio Creatio?
The experience with pricing, setup cost, and licensing was that licenses were very limited. To request another license would cost the organization extra. I thought it would have been probably made ...
What needs improvement with Studio Creatio?
Specifically speaking, other than checking on the metrics for the contact center and ensuring that they are all aligned, you could have a workforce management tool under Studio Creatio that can be ...
What is your primary use case for Studio Creatio?
I have been using Studio Creatio for about two years. My main use case for Studio Creatio is sales enablement and workforce real-time monitoring for the customer contact center. The sales enablemen...
 

Comparisons

 

Overview

 

Sample Customers

Coca Cola, CRODA, CSN, Abril, Midea Carrier
Rangel Logistics Solutions
Find out what your peers are saying about SoftExpert BPM vs. Studio Creatio and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.