Skype for Business vs Webex vs Zoom Workplace Business comparison

Microsoft and Cisco are both solutions in the Virtual Meetings category. Microsoft is ranked #4 with an average rating of 8.1, while Cisco is ranked #2 with an average rating of 7.9. Microsoft holds a 11.7% mindshare in VM, compared to Cisco’s 15.1% mindshare. Additionally, 79% of Microsoft users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

Skype for Business

Read 62 Skype for Business reviews

1,415 Views
990 Comparison Views

79% willing to recommend

Webex

Read 125 Webex reviews

1,879 Views
1,804 Comparison Views

87% willing to recommend

Zoom Workplace Business

Read 225 Zoom Workplace Business reviews

2,216 Views
2,150 Comparison Views

95% willing to recommend

Skype for Business

Webex

Zoom Workplace Business

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Skype for Business, Webex, and Zoom Workplace Business based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: July 2025).

Buyer's Guide

Virtual Meetings

July 2025

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Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of Skype for Business is 11.7%, up from 8.1% compared to the previous year. The mindshare of Webex is 15.1%, down from 15.3% compared to the previous year. The mindshare of Zoom Workplace Business is 11.4%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Magdalena Teodorczuk

Senior at Krajowy Depozyt Papierów Wartosciowych S.A.

Offers great audio and video quality for virtual meetings

I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

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Wajid Khattak

Procurement Officer at Emerging Systems

Easy to use, enables remote meetings, and saves time and money

We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…

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Luiz Kazan

Head of Digital Solutions at a computer software company with 1,001-5,000 employees

Utilizing versatile features for efficient personal and work meetings

Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The deployment is very fast."

"The solution is stable and scalable."

"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."

"I like the seamless integration to local telecommunications."

"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."

"The most valuable feature is stability."

"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."

"The solution is scalable and is capable of working on every appliance on every operating system."

More Skype for Business pros

"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."

"The GUI is nice and easy to operate."

"The product's initial setup is easy."

"The installation of Webex is simple. You only need to click an executable file to run it. it is very easy."

"We can do the global meeting with this solution."

"I don't think Zoom has anywhere near the features and functionality of Webex."

"I never had any issues with the stability of the product. Stability-wise, I rate the solution a ten out of ten."

"One of the most valuable features of Webex was that it was easy to use and there were no hassles."

More Webex pros

"Zoom's most valuable feature is communication."

"I rate Zoom ten out of ten."

"The initial setup is straightforward."

"The collaboration features are good."

"I'm using it only for meetings, and it is good for me. It provides options for remote control and screen sharing."

"Zoom is easy to use."

"It always works, and they try to appeal to what the user wants. They added features like background music for those people who use Zoom for online church services. They try to make the solution more useful for the user. For example, I tried to sell WebEx to a church, but I also gave them Zoom for a trial. They were impressed with that because that was the feature they were looking for."

"Ability to record sessions."

More Zoom Workplace Business pros

Cons

"Microsoft Teams, as I see it now, is more useful than Skype for Business."

"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."

"We have found that there is a lag because it cannot integrate with the internal landline."

"Going forward, I would like to see better call quality and reliability."

"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."

"The inability to integrate Skype with other products is an area of concern where improvements are required."

"The initial setup could be simplified."

"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device."

More Skype for Business cons

"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."

"There could be a feature available to record the meetings."

"Greater visibility beyond infrastructure metrics would be beneficial. We could leverage insights into business performance indicators as well. I believe that incorporating more predictive capabilities into Webex for the next version would be beneficial."

"Webex's translation feature could work more accurately."

"Some concerns are raised by the company's team when it comes to the screen portion of the tool. There is a need to hire engineers to deal with the aforementioned issue."

"The base application uses a lot of resources. They could work on the performance of the application so that it's less heavy."

"The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices."

"I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communication stream, but I am uncertain whether it is due to the internet link or something else."

More Webex cons

"One of the main concerns is the difficulty of using it on your mobile device."

"In the next release, I would like to see an easily accessible bandwidth feature so that you can see how much data you've used on a particular call."

"I think there are aspects that need to be developed. While I haven't identified specific areas for improvement yet, I believe it could add many new AI features, which is why I wouldn't give it 10 out of 10."

"If Zoom could be more secure, that would be better. Security is always a highly sensitive matter for everyone today."

"Zoom security could be improved."

"Extra security would be a good added feature."

"Zoom could improve its security measures. A friend faced an issue where it was easy to crack the code."

"In the future, I would like to see remote access control for other computers."

More Zoom Workplace Business cons

Pricing and Cost Advice

"Our company pays for a license for us to use the solution."

"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."

"Previously, I did not use another solution."

"I am using a corporate account for which I have not made any payments."

"The licensing is billed on a yearly basis."

"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."

"The solution is priced fairly."

"A license is required to use the solution."

More Skype for Business pricing and cost advice

"This is an expensive product compared to Teams and it should be cheaper."

"The cost is pretty high compared to the competitors."

"The tool is expensive."

"I rate the platform's pricing a six out of ten."

"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."

"I am using the free version of Webex."

"There are licenses for business to use the solution but for end-users, there is not."

"The price of Webex is in the middle range compared to the market."

More Webex pricing and cost advice

"I am using the free version of Zoom."

"There are no licensing fees required."

"There are both free and paid versions available."

"The licensing fees are quite expensive."

"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."

"I use the free version of Zoom that is available for download."

"There is a 40-minute time limit when you use the basic version, which is free."

"We generally have a strict budget so the pricing for Zoom is reasonable."

More Zoom Workplace Business pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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Top Industries

By visitors reading reviews

Manufacturing Company

17%

Government

10%

Financial Services Firm

Performing Arts

Government

13%

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

University

14%

Performing Arts

12%

Educational Organization

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Skype for Business?

The solution’s video quality is fine.

See all answers

What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it ...

See all answers

What needs improvement with Skype for Business?

The video quality could be improved, possibly due to internet connection issues. However, there is no significant wea...

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not j...

See all answers

What needs improvement with Webex?

I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communicat...

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

Zoom offers a free version for up to forty minutes.

See all answers

Comparisons

Cisco Unified Communications vs Skype for Business

Compared 23% of the time

TeamViewer Business vs Skype for Business

Compared 18% of the time

GoToMeeting vs Skype for Business

Compared 7% of the time

Cisco Meeting Server vs Skype for Business

Compared 3% of the time

Cisco Jabber vs Skype for Business

Compared 3% of the time

More Skype for Business Competitors

Cisco Meeting Server vs Webex

Compared 16% of the time

Adobe Connect vs Webex

Compared 12% of the time

TeamViewer Business vs Webex

Compared 10% of the time

GoToWebinar vs Webex

Compared 5% of the time

join.me vs Webex

Compared 4% of the time

More Webex Competitors

Adobe Connect vs Zoom Workplace Business

Compared 8% of the time

TeamViewer Business vs Zoom Workplace Business

Compared 7% of the time

Zoho Meeting vs Zoom Workplace Business

Compared 5% of the time

FreeConferenceCall.com vs Zoom Workplace Business

Compared 5% of the time

Polycom RealPresence Desktop vs Zoom Workplace Business

Compared 5% of the time

More Zoom Workplace Business Competitors

Product Reports

Buyer's Guide

Skype for Business

July 2025

Download Skype for Business product report

Buyer's Guide

Webex

July 2025

Download Webex product report

Buyer's Guide

Zoom Workplace Business

July 2025

Download Zoom Workplace Business product report

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

Cisco Spark

No data available

Overview

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: July 2025.

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