

SentinelOne Vigilance and ThreatLocker Cyber Hero MDR compete in the endpoint security and threat detection category. Based on the data, ThreatLocker Cyber Hero MDR seems to have the upper hand due to its zero-trust architecture and tailored support, making it highly responsive and compatible with existing systems.
Features: SentinelOne Vigilance offers reliable behavior analytics, seamless machine learning integration, and comprehensive endpoint security with innovative rollback features. ThreatLocker Cyber Hero MDR stands out with advanced ringfencing capabilities, responsive Cyber Hero support, and its zero-trust approach that enhances security and system compatibility.
Room for Improvement: SentinelOne Vigilance faces challenges in deployment and tuning, with a need for better AI integration and mobile support. Users also mention its high pricing relative to competitors. ThreatLocker Cyber Hero MDR requires improvements in authentication processes and training support while facing pricing barriers for smaller businesses. Users seek granular policy control and enhanced API integration.
Ease of Deployment and Customer Service: SentinelOne Vigilance provides private and hybrid cloud deployment options with 24/7 technical support, yet users call for more seamless experiences. ThreatLocker Cyber Hero MDR, primarily catering to public cloud deployment, is praised for its stability and limited need for technical support intervention, gaining favor for ease and responsiveness of support.
Pricing and ROI: SentinelOne Vigilance, though considered high-priced, offers noticeable ROI with robust security features and adaptability. ThreatLocker Cyber Hero MDR has slightly high initial pricing but proves cost-efficient due to advanced security benefits and structured pricing models. SentinelOne shows notable ROI across diverse business models, while ThreatLocker enhances client satisfaction with effective pricing strategies.
For the overall return on investment, both time and money, I would say it is a full 20.
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
I would rate the actual technical support from SentinelOne Vigilance a nine.
The senior team at ThreatLocker is also very accessible in case we need any help.
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
The ThreatLocker team has been fantastic, assisting us at every step.
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
Scalability is great; I would rate it a ten out of ten.
It scales with you.
I find it absolutely stable.
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
I would rate it around nine out of ten.
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
The pricing, licensing, and setup costs in general are quite affordable.
Pricing is a bit high, with a minimum of 50 devices.
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.
We've seen an 80% to 90% improvement in remediation.
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
| Product | Market Share (%) |
|---|---|
| SentinelOne Vigilance | 3.9% |
| ThreatLocker Cyber Hero MDR | 1.4% |
| Other | 94.7% |

| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
SentinelOne Vigilance offers advanced protection against ransomware and malware through behavior analytics and machine learning, ensuring security with minimal resource usage and potent threat mitigation capabilities.
SentinelOne Vigilance stands out with its active EDR and rollback features, providing robust defense and swift threat response. Its intuitive portal and comprehensive reports enhance user experience. Despite its strengths, some challenges in server compatibility and resource consumption need addressing, while users appreciate its AI-powered incident response and Storyline technology. Improvements in memory forensics, SaaS integrations, and UI control are desired, alongside advanced features like predictive analytics and email monitoring.
What are the key features?In corporate environments, SentinelOne Vigilance is deployed for enhanced security and endpoint management. Organizations replace traditional antivirus solutions to safeguard infrastructure across private cloud, on-premises, and SaaS deployments. It provides offensive and defensive capabilities, facilitating swift incident response and infrastructure protection through advanced detection features and managed SOC and MDR services.
ThreatLocker Cyber Hero MDR offers advanced threat detection and response capabilities, providing organizations with comprehensive security by monitoring and blocking unauthorized actions to maintain a robust security posture.
ThreatLocker Cyber Hero MDR enhances cybersecurity with its rapid detection and response, 24/7 monitoring, and features like ringfencing. It focuses on limiting application access to block potential threats such as PowerShell scripts and supply chain attacks. Users benefit from a significant reduction in workload and receive quick responses, maintaining robust security through a customizable allowlist and application elevation features. While the platform excels in security measures, areas for improvement include better integration, an intuitive authentication process, and enhanced customization options in user alerts. Affordability may be a concern for small businesses, and there is room for improvement in EDR capabilities compared to SentinelOne.
What are the key features of ThreatLocker Cyber Hero MDR?In industries where protecting sensitive data is critical, such as healthcare, finance, and government, ThreatLocker Cyber Hero MDR is implemented to secure endpoints and servers. Organizations deploy it to establish a zero trust environment, manage administrative privileges, and prevent unauthorized software installations. Its capability to monitor continuously and control installation processes ensures reduced risks of cyber attacks, enhanced compliance with security protocols, and assures continuous support and incident response integration specific to industry requirements.
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