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SentinelOne Singularity Complete vs SonicWall Capture Client comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
SentinelOne Singularity Complete cuts costs by boosting productivity, preventing threats, and reducing ransomware risks, offering quick ROI.
Sentiment score
1.0
SonicWall Capture Client offers cost savings, improved security, reduced manual work, lower infection rates, and easy deployment for better productivity.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
 

Customer Service

Sentiment score
7.2
SentinelOne Singularity Complete offers quick, knowledgeable support with remote sessions, though some desire faster, interactive phone or chat options.
Sentiment score
4.9
SonicWall Capture Client support is mixed, with some satisfied but many seeking faster response and improved escalation processes.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
 

Scalability Issues

Sentiment score
8.0
SentinelOne Singularity Complete scales efficiently, smoothly handling deployments, adding agents, and supporting growth across diverse IT infrastructures.
Sentiment score
8.5
SonicWall Capture Client delivers scalable licensing, easy installation, cloud management, and an accessible interface, favored by small to medium businesses.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
SentinelOne Singularity Complete is very scalable.
There are no restrictions on the scalability of SonicWall Capture Client.
SonicWall Capture Client is accessed via cloud-based management console.
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
 

Stability Issues

Sentiment score
7.8
SentinelOne Singularity Complete is praised for stability, performance, and proactive updates, despite occasional third-party software conflicts.
Sentiment score
8.6
SonicWall Capture Client's stability divides opinion, praised for threat prevention but critiqued for high resource consumption and slowdowns.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
 

Room For Improvement

SentinelOne Singularity Complete requires UI, integration, resource efficiency, and pricing improvements, with enhanced support and deployment processes.
SonicWall Capture Client suffers from performance issues, outdated interface, high RAM use, and lacks robust threat detection and support.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
XDR cannot be used unless MDR services are purchased with SonicWall.
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.
 

Setup Cost

SentinelOne Singularity Complete provides cost-effective endpoint security, with competitive pricing justified by its comprehensive and flexible features.
SonicWall Capture Client pricing receives mixed reviews for cost-effectiveness, varying by business size, region, and additional costs.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
 

Valuable Features

SentinelOne Singularity Complete is lauded for AI threat detection, automation, user-friendly interface, and efficient endpoint security without cloud reliance.
SonicWall Capture Client provides robust protection features, including rollback, machine learning, and dual-agent real-time threat detection.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
201
Ranking in other categories
Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (3rd)
SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
45th
Ranking in Endpoint Detection and Response (EDR)
43rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of SentinelOne Singularity Complete is 4.7%, up from 4.7% compared to the previous year. The mindshare of SonicWall Capture Client is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete4.7%
SonicWall Capture Client0.6%
Other94.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Daniel Giacomelli - PeerSpot reviewer
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.
LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Enables faster updates and provides an easy-to-use user interface
I have an advanced license that includes all features. Though we have the license, we cannot use it completely because it is not enabled in the Microsoft tier. It does not make sense. We do not want to buy it separately because the price is different if we buy separate licenses.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
7%
Retailer
5%
Comms Service Provider
10%
Computer Software Company
9%
Government
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise45
Large Enterprise76
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particu...
What is your primary use case for SonicWall Capture Client?
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of usage comes from hospitality, with the remainder from manufacturing.In hotel case...
 

Also Known As

Sentinel Labs, SentinelOne Singularity
No data available
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Luton College
Find out what your peers are saying about SentinelOne Singularity Complete vs. SonicWall Capture Client and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.