We performed a comparison between ScienceLogic and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Dynamic Component Mapping is key and unique."
"The best feature is the highly flexible graphs."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"One of the valuable features is rapid dashboards."
"The tool is quite easy to deploy, and it offers very good support."
"Power packs."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"The asset management tools are very valuable."
"The scalability of ServiceNow is good."
"It helps streamline management and processes."
"The dashboard maintenance is very good, and the tool doesn't get stuck."
"Provides everything in one solution."
"I like the tool's CMBD connection with Discovery. The solution is also flexible."
"As a product, ServiceNow IT Operations Management is pretty strong, and it can discover non-IP devices."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"Admins do not have direct access to the reporting."
"There are often bugs in new releases."
"It was challenging onboarding users."
"I would like to see out-of-the-box standard dashboards for common services."
"ScienceLogic could improve the implementation, it could be made easier."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."
"The service discovery tool should include HR automations that automatically remove an employee who is leaving."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"Enhancing automation-related solutions, such as Wi-Fi, porting, machinery, and product automation would help to achieve better operational outcomes."
"The security policies could be increased."
"I would like more manual issues to have automated report-facing options."
"There is room for improvement in the stability of ServiceNow."
"ServiceNow could be more prescriptive on how customers can leverage some of the benefits."
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ScienceLogic is ranked 5th in Event Monitoring with 42 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 34 reviews. ScienceLogic is rated 8.6, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and NetBrain, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our ScienceLogic vs. ServiceNow IT Operations Management report.
See our list of best Event Monitoring vendors, best IT Infrastructure Monitoring vendors, and best AIOps vendors.
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
