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Sauce Labs vs Tricentis Tosca vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Sauce Labs boosts ROI by optimizing release cycles, reducing costs, enhancing test efficiency, and enabling broader device testing.
Sentiment score
6.9
Tricentis Tosca offers high ROI by reducing test times and labor, with full CI integration enhancing productivity and market speed.
Sentiment score
7.6
Organizations achieve 583% ROI in five years by using Worksoft Certify for faster, cost-effective automated testing processes.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
 

Customer Service

Sentiment score
8.0
Sauce Labs' customer service is praised for responsiveness, friendliness, and efficiency, with most users highly satisfied despite occasional delays.
Sentiment score
6.8
Tricentis Tosca's support is praised for expertise and speed, but users note response delays and reliance on generic answers.
Sentiment score
6.6
Worksoft Certify's support is knowledgeable and proactive, but users experience delays and seek improved initial response times.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
They provide 24/7 support with resolution times within one to two hours.
There is no way to mark the importance or criticality of incidents when creating them.
Their technical support is responsive, which is good, and their solutions are timely.
 

Scalability Issues

Sentiment score
6.9
Sauce Labs is scalable but faces challenges with cost, VM limitations, outages, and requires more data centers for extensive scaling.
Sentiment score
7.3
Tricentis Tosca is highly scalable, supporting enterprise environments with robust automation, despite integration challenges and licensing considerations.
Sentiment score
7.7
Worksoft Certify effectively manages scalability, supporting diverse platforms and seamless growth, despite some reported performance challenges.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Scalability is excellent with Tricentis Tosca.
We are an enterprise company. It covers companies of all sizes.
 

Stability Issues

Sentiment score
6.8
Sauce Labs offers stable, reliable cloud testing with occasional issues, but improvements and timely support enhance user satisfaction.
Sentiment score
7.4
Tricentis Tosca is generally stable, with occasional issues like connection drops, licensing complexity, and performance in large projects.
Sentiment score
7.2
Worksoft Certify is highly stable, with minor, manageable bugs and effective support, often attributed to external factors rather than design flaws.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
I would rate it a nine out of ten for stability.
 

Room For Improvement

Users want clearer documentation, faster processing, better reports, improved integrations, more device coverage, accurate logging, and responsive support.
Tricentis Tosca struggles with high costs, steep learning curve, limited features, and integration issues, impacting user experience significantly.
Worksoft Certify needs improvements in performance, UI clarity, integration, support, mobile, automation, and training resources for diverse environments.
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
The Vision AI implementation works very slowly, affecting the speed of our work.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
There are still some minor issues concerning continuous testing, particularly related to the timeout feature.
 

Setup Cost

Enterprise users find Sauce Labs pricing flexible but costly, recommending starting small and scaling to manage costs effectively.
Tricentis Tosca's high cost suits large enterprises, offering comprehensive automation features that justify its expense over cheaper alternatives.
Worksoft Certify's pricing depends on needs, offering cost-effective discounts and value despite initial setup and supplementary tool costs.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
 

Valuable Features

Sauce Labs offers cross-browser compatibility, video recording, and parallel test execution for scalable testing across multiple platforms and devices.
Tricentis Tosca offers scriptless, model-based test automation, supporting diverse technologies with ease, efficiency, and robust user experience.
Worksoft Certify offers codeless automation, SAP integration, and user-friendly test scripts, enhancing efficiency and simplifying complex application testing.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
We're getting good value from continuous testing management, and the fact that it's also codeless is valuable.
 

Mindshare comparison

As of July 2025, in the Test Automation Tools category, the mindshare of Sauce Labs is 2.8%, down from 4.0% compared to the previous year. The mindshare of Tricentis Tosca is 21.8%, up from 21.2% compared to the previous year. The mindshare of Worksoft Certify is 4.2%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.
PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.
Shailesh-Parkhe - PeerSpot reviewer
Powerful automation tool with a user-friendly interface, codeless automation, and adaptability to complex business processes, particularly in SAP environments
The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
12%
Retailer
6%
Manufacturing Company
6%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
13%
Retailer
6%
Manufacturing Company
16%
Retailer
12%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. ...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java....
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from t...
What needs improvement with Worksoft Certify?
Based on my colleagues' feedback, there are still some minor issues concerning continuous testing, particularly relat...
 

Overview

 

Sample Customers

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about Tricentis, UiPath, OpenText and others in Test Automation Tools. Updated: June 2025.
862,514 professionals have used our research since 2012.