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Sauce Labs vs Selenium HQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Sauce Labs boosts ROI by optimizing release cycles, reducing costs, enhancing test efficiency, and enabling broader device testing.
Sentiment score
6.6
Selenium HQ reduces testing time, increases ROI, and offers cost-efficient automation, despite needing skilled users for optimal performance.
 

Customer Service

Sentiment score
8.0
Sauce Labs' customer service is praised for responsiveness, friendliness, and efficiency, with most users highly satisfied despite occasional delays.
Sentiment score
6.0
Selenium HQ's open-source model means no official support, but extensive community resources offer effective help for troubleshooting.
The marketplace community and forums are what we browse and look after, and we have found solutions whenever we tried to find anything.
DevOps Lead at Illumifin India LLP
I have not had the need to escalate questions to Selenium HQ tech support recently, as open community support is widely available and has been sufficient for our needs.
Sr Manager consultant - Digital assurance Services at adrosonic
 

Scalability Issues

Sentiment score
6.9
Sauce Labs is scalable but faces challenges with cost, VM limitations, outages, and requires more data centers for extensive scaling.
Sentiment score
7.4
Selenium HQ is scalable and efficient for large scenarios, though hardware and configuration can impact performance.
We can execute thousands of test cases weekly, and our automation coverage using Selenium HQ is approximately eighty-five percent.
Sr Manager consultant - Digital assurance Services at adrosonic
 

Stability Issues

Sentiment score
6.8
Sauce Labs offers stable, reliable cloud testing with occasional issues, but improvements and timely support enhance user satisfaction.
Sentiment score
7.0
Selenium HQ is stable across platforms, with minor issues in Internet Explorer; most find Chrome and Firefox satisfactory.
Selenium HQ is a scalable solution; it has been in production for the last two years, but I have been working on it for the last six years, so it is definitely scalable.
DevOps Lead at Illumifin India LLP
 

Room For Improvement

Users want clearer documentation, faster processing, better reports, improved integrations, more device coverage, accurate logging, and responsive support.
Selenium HQ requires better browser support, enhanced reporting, frequent updates, mobile testing, improved documentation, and user-friendly features.
An automatic update mechanism for Selenium HQ would be beneficial, eliminating the need for manual downloads and updates of browser drivers when new versions are released.
Sr Manager consultant - Digital assurance Services at adrosonic
I don't know if we have that capability to provide different data sources such as SQL Server, CSV, or maybe some other databases, so that kind of capability would be great.
DevOps Lead at Illumifin India LLP
 

Setup Cost

Enterprise users find Sauce Labs pricing flexible but costly, recommending starting small and scaling to manage costs effectively.
Selenium HQ is a cost-effective, open-source tool, though additional expenses may arise for maintenance, implementation, and expertise.
 

Valuable Features

Sauce Labs offers cross-browser compatibility, video recording, and parallel test execution for scalable testing across multiple platforms and devices.
Selenium HQ provides cost-free, adaptable, cross-platform testing with customization, CI tool compatibility, and a supportive community.
Selenium HQ supports multiple browsers via grid hosting and offers dynamic configuration setup for testing across Chrome, Edge, and Internet Explorer.
Sr Manager consultant - Digital assurance Services at adrosonic
When we were doing these tests manually, it took several hours of effort, and those hours, when counted on the basis of person days, used to be maybe six or seven months of effort, which we can now do every day by running the pipeline.
DevOps Lead at Illumifin India LLP
 

Categories and Ranking

Sauce Labs
Ranking in Functional Testing Tools
13th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (18th)
Selenium HQ
Ranking in Functional Testing Tools
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
113
Ranking in other categories
Regression Testing Tools (4th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of Sauce Labs is 5.0%, down from 6.3% compared to the previous year. The mindshare of Selenium HQ is 3.2%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Selenium HQ3.2%
Sauce Labs5.0%
Other91.8%
Functional Testing Tools
 

Featured Reviews

MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.
Sujata Sujata Ghadage - PeerSpot reviewer
Sr Manager consultant - Digital assurance Services at adrosonic
Automation in testing processes sees improvement with multi-browser support and easier website interactions
Selenium HQ could improve by including a robust reporting framework, eliminating the need for external frameworks. The tool could simplify object identification, enabling users to generate XPaths without requiring detailed DOM understanding. Additionally, an automatic update mechanism for Selenium HQ would be beneficial, eliminating the need for manual downloads and updates of browser drivers when new versions are released.
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879,768 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
7%
Comms Service Provider
6%
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise33
Large Enterprise51
 

Questions from the Community

What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What do you like most about Selenium HQ?
Selenium's open-source nature is a key advantage. Its extensive support for diverse web technologies.
What is your experience regarding pricing and costs for Selenium HQ?
I will give an eight for my satisfaction with the pricing and licensing costs of Selenium HQ.
 

Comparisons

 

Also Known As

No data available
SeleniumHQ
 

Overview

 

Sample Customers

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
BrowserStack, Sauce Labs, experitest, Tricentis GmbH, SmartBear Software
Find out what your peers are saying about Sauce Labs vs. Selenium HQ and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.