We performed a comparison between SAP Mobile Platform and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about OutSystems, Mendix, Salesforce and others in Mobile Development Platforms."One valuable feature of SAP Mobile Platform is its enterprise-grade standard and maintained APIs, available out of the box for easy integration with various systems."
"It's not that difficult to set up."
"Both platforms, the SAP Mobile Platform, and SAP, are highly valuable for our company because they facilitate integration, which can be expensive. It's very convenient to connect and create billing accounts through the SAP Mobile Platform."
"The initial setup is not overly complex."
"Technical support is helpful."
"Two of the very fascinating features that make SAP Mobile Platform stand out from other platforms are its offline capability and integration capability."
"It offers enhanced and efficient communication between the requester and the four pillar EDR through an online chat platform."
"It allows us to filter the data, create graphs, and get detailed reports."
"Identifies better ways to license software or eliminate unused software to save money."
"The workflow makes things extremely efficient and it improves effectiveness."
"The most recent addition of SAM Premium is a game changer for many organizations."
"Good stable and scalable solution."
"Some of the valuable features I have found the solution to have are it can serve many different types of businesses, it has strong platform capabilities, provides application development, built-in predictive intelligence, and performance analytics reports."
"The look and feel is a valuable benefit for adoption."
"The cost of the SAP Mobile Platform is high, and there is room for improvement in its pricing."
"One drawback is that SAP Mobile Platform apps are only available through the browser, making offline capability more challenging to implement."
"The toolkit to develop front end applications, especially native applications, is not that good."
"If it was low code or no code it would be ideal."
"The licensing model is a bit dated."
"SAP has announced that they'll be ending the support on the SAP platform."
"The asset management application could be improved. They have a lot of the infrastructure built, but it does not come with already made compatibility with some of the most popular vendors, such as Cisco and Microsoft. You have to fix it yourself."
"The user interface could be much improved, and the developer tools and sets can be improved greatly, they are lacking."
"Some enhancements to the self-service platform would be helpful. That part is still a little barebone... Also, the mobile app is not bad, but it's limited."
"The RPA needs improvement. That's a new area for them that they're just entering into now."
"The licensing needs to be divided into tiers in order to attract lower-level users."
"The solution’s user interface could be improved and given a better design."
"Before implementing this solution, you should have the ITSM model in place for chain management requests. That is a prerequisite because you cannot perform tasks without it."
"It became kind of complex to set it up without a general lack of knowledge of the particular feature-function capabilities. Features and capabilities could have been explained better to the end-users."
SAP Mobile Platform is ranked 12th in Mobile Development Platforms with 7 reviews while ServiceNow is ranked 1st in IT Service Management (ITSM) with 212 reviews. SAP Mobile Platform is rated 8.0, while ServiceNow is rated 8.4. The top reviewer of SAP Mobile Platform writes "Flexible, well-designed, and offers good scalability". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". SAP Mobile Platform is most compared with Android SDK, OutSystems, Ionic, IBM MobileFirst and Appium, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.
We monitor all Mobile Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
