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SAP Mobile Platform pros and cons

Vendor: SAP
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Initial setup of SAP Mobile Platform is straightforward and not overly complex.
Technical support provided with SAP Mobile Platform is considered helpful.
SAP Mobile Platform offers offline and integration capabilities, distinguishing it from other platforms.
The enterprise-grade standard and maintained APIs of SAP Mobile Platform facilitate easy integration with various systems.
Using mobile services through SAP Mobile Platform saves time by allowing updates directly on the device.

CONS

The licensing model is considered dated.
The cost of SAP Mobile Platform is high, with room for improvement in pricing.
Developing native applications is not optimal with the available toolkit.
SAP Mobile Platform apps are only available through the browser, making offline capability challenging.
There is limited reporting functionality, with basic device connection reporting and lack of comprehensive reporting features.
 

SAP Mobile Platform Pros review quotes

ShahzadRafique - PeerSpot reviewer
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
Apr 9, 2021
The initial setup is not overly complex.
Kumar Saurav - PeerSpot reviewer
Director - SAP BTP at Incture
Jun 6, 2022
Technical support is helpful.
ShahzadRafique - PeerSpot reviewer
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
Jul 25, 2022
It's not that difficult to set up.
Learn what your peers think about SAP Mobile Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
880,481 professionals have used our research since 2012.
Kalam Basha Angadi - PeerSpot reviewer
SAP Solution Architect at a tech services company with 201-500 employees
Sep 27, 2022
Two of the very fascinating features that make SAP Mobile Platform stand out from other platforms are its offline capability and integration capability.
reviewer1098963 - PeerSpot reviewer
Integration Consultant at a energy/utilities company with 1,001-5,000 employees
May 5, 2023
Both platforms, the SAP Mobile Platform, and SAP, are highly valuable for our company because they facilitate integration, which can be expensive. It's very convenient to connect and create billing accounts through the SAP Mobile Platform.
Kumar Saurav - PeerSpot reviewer
Director - SAP BTP at Incture
Mar 13, 2024
One valuable feature of SAP Mobile Platform is its enterprise-grade standard and maintained APIs, available out of the box for easy integration with various systems.
FG
SAP Strategic Enterprise Architect at Danieli & C. Officine Meccaniche SpA
Aug 28, 2024
If we work with the mobile extension of the ERP platform, we save time.
Sabarinathan Chandrasekar - PeerSpot reviewer
SAP BTP Factory and Data Management Software at BluestoneX Consulting
Sep 19, 2025
With mobile services, they just carry the mobile phone with them, do it straight on the device, and it updates the SAP system, saving quite a lot of time for the end users.
ShahzadRafique - PeerSpot reviewer
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
Oct 13, 2025
Ericsson is still working in Pakistan, running one of the biggest mobile wallet platforms in the country, and if SAP hadn't marked it as end-of-life, we could have penetrated this market for at least two to three more customers.
 

SAP Mobile Platform Cons review quotes

ShahzadRafique - PeerSpot reviewer
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
Apr 9, 2021
The licensing model is a bit dated.
Kumar Saurav - PeerSpot reviewer
Director - SAP BTP at Incture
Jun 6, 2022
If it was low code or no code it would be ideal.
ShahzadRafique - PeerSpot reviewer
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
Jul 25, 2022
SAP has announced that they'll be ending the support on the SAP platform.
Learn what your peers think about SAP Mobile Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
880,481 professionals have used our research since 2012.
Kalam Basha Angadi - PeerSpot reviewer
SAP Solution Architect at a tech services company with 201-500 employees
Sep 27, 2022
The toolkit to develop front end applications, especially native applications, is not that good.
reviewer1098963 - PeerSpot reviewer
Integration Consultant at a energy/utilities company with 1,001-5,000 employees
May 5, 2023
The cost of the SAP Mobile Platform is high, and there is room for improvement in its pricing.
Kumar Saurav - PeerSpot reviewer
Director - SAP BTP at Incture
Mar 13, 2024
One drawback is that SAP Mobile Platform apps are only available through the browser, making offline capability more challenging to implement.
FG
SAP Strategic Enterprise Architect at Danieli & C. Officine Meccaniche SpA
Aug 28, 2024
The tool is not easy or simple to integrate with other infrastructures.
Sabarinathan Chandrasekar - PeerSpot reviewer
SAP BTP Factory and Data Management Software at BluestoneX Consulting
Sep 19, 2025
We don't have wider reporting capabilities within mobile services. There is some reporting functionality, which I would classify as very basic, just to indicate how many devices are being connected, but it's not that comprehensive in terms of reporting.
ShahzadRafique - PeerSpot reviewer
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
Oct 13, 2025
The only issue arose when SAP actually marked it as end-of-support. Otherwise, as a platform, it was fantastic.