

Zapier and Redis compete in the automation and real-time data processing categories. Zapier seems to have the upper hand in automation and integration capabilities, offering ease of use for users needing seamless connections among applications, while Redis excels in speed and efficiency for real-time data tasks.
Features: Zapier's features include automation and integration with a wide range of applications, webhook integrations for custom workflows, and multi-step processes for complex business tasks. Redis offers in-memory data storage for fast data retrieval, advanced data structure capabilities, and geolocation search for enhanced performance.
Room for Improvement: Zapier can improve its Google Sheets functionalities, add more flexible integrations, and enhance API connection capabilities. It could also benefit from better support and interface usability. Redis requires improved documentation, enhanced cluster management, and built-in GUI support, with a focus on overcoming its single-threaded design limitations.
Ease of Deployment and Customer Service: Both Zapier and Redis provide robust public cloud deployment options. Zapier is praised for its technical support but could improve response times and chat support availability. Redis offers reliable support for cloud deployments, with suggestions to better support on-premises users.
Pricing and ROI: Zapier's pricing is often considered high, but users see a significant return on investment due to streamlined processes. Redis, as an open-source solution, provides an economical option with minimal setup costs, though dedicated infrastructure can be expensive. Managed Redis services offer predictable pricing and reduced operational costs.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Their technical support is good; they respond promptly and are very helpful.
In my experience, the customer service and technical support of Zapier is very slow.
Data migration and changes to application-side configurations are challenging due to the lack of automatic migration tools in a non-clustered legacy system.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
Redis is fairly stable.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
Data persistence and recovery face issues with compatibility across major versions, making upgrades possible but downgrades not active.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
Compared to Make.com and other tools that have a drag-and-drop system, this is lacking.
Since we use an open-source version of Redis, we do not experience any setup costs or licensing expenses.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
It functions similarly to a foundational building block in a larger system, enabling native integration and high functionality in core data processes.
Zapier provides a solution. There are no limitations with data, particularly in the data analytics and BI dashboard domains.
I actually used most of the automation features. When a user submits a form, I get the details or leads of that form and put them on other third-party tools, such as Notion, Google Sheets, Airtable, or send a lead to Slack.
They have approximately 7,000 connections.
| Product | Market Share (%) |
|---|---|
| Zapier | 0.5% |
| Redis | 0.3% |
| Other | 99.2% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 10 |
| Large Enterprise | 7 |
Redis offers high-speed, in-memory storage, renowned for real-time performance. It supports quick data retrieval and is used commonly in applications like analytics and gaming.
Renowned for real-time performance, Redis delivers high-speed in-memory storage, making it a favorite for applications needing quick data retrieval. Its diverse data structures and caching capabilities support a broad array of use cases, including analytics and gaming. Redis ensures robust scalability with master-slave replication and clustering, while its publish/subscribe pattern renders it reliable for event-driven applications. The solution integrates smoothly with existing systems, minimizing performance tuning needs. Although documentation on scalability and security could be improved, Redis remains cost-effective and stable, commonly utilized in cloud environments. Enhancing integration with cloud services like AWS and Google Cloud and refining GUI may improve usability.
What are the key features of Redis?Redis finds application across industries for tasks like caching to improve application performance and speed, minimizing database load. It enables real-time processing for session storage, push notifications, and analytics. As a messaging platform, Redis handles high traffic and supports replication and clustering for cross-platform scalability.
Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.
By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.
What Features Stand Out in Zapier?In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.
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