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Ramco HCM vs SAP SuccessFactors HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ramco HCM
Ranking in Cloud HCM
25th
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Benefits Administration (27th), Talent Management (28th), Applicant Tracking and Recruiting Software (16th)
SAP SuccessFactors HCM
Ranking in Cloud HCM
16th
Average Rating
8.6
Reviews Sentiment
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sudarsan Santhosh Kumar S. - PeerSpot reviewer
It's so easy to use that a customer can easily understand the process with zero knowledge of the system
Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. And documentation is available. Ramco doesn't charge much when customers request custom KPI calculations and other custom features. Workday and SAP impose a high charge. Ramco's bots are excellent, whereas Workday doesn't have an automated system and is only now developing a mobile app.
VS
Enables comprehensive employee lifecycle management and supports seamless decision-making with a focus on improving data center availability
The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data center related issues. I believe SAP does not have a data center for SuccessFactors in India, as India is mostly serviced by Australia. They should establish data centers in India for improved availability and turnaround times.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The performance management system is really good."
"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"In general, the solution is very flexible and can be configured in multiple ways."
"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."
"The employee experience management tools have had a very positive impact on employee satisfaction and well-being within our organization."
"The SAP SuccessFactors HCM tool is a fantastic platform to work with, offering end-to-end employee lifecycle coverage."
 

Cons

"The mobile app for this solution could be improved as it lacks many features."
"The product itself sometimes feels inconsistent because it comes with bugs."
"The entire UI/UX of the solution can be improved drastically."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"The talent management and performance appraisal modules could use some improvement."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"The mobile app and web page user experience could be more user friendly."
"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."
"The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data center related issues."
"The main area for improvement would be implementing a better pricing model. It is expensive, and with people discussing Workday more frequently, SAP needs to compete by becoming more free-flowing and dynamic compared to traditional SAP systems."
 

Pricing and Cost Advice

"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."
"This solution is priced in the middle compared to other solutions on the market."
"Their customized solution is pretty expensive but much cheaper than its competitors."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Comms Service Provider
9%
Financial Services Firm
8%
Media Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Ramco HCM?
Ramco is a complex system that does not come with GPS tracking functionality. Customization of Ramco is a big problem and can be costly. When you open Ramco, you should see a dashboard that gives y...
What is your primary use case for Ramco HCM?
We use Ramco for finance and CRM, but it's not fully utilized for HRMS. We're currently updating our HRMS processes, and I'm exploring how to use Ramco for employee self-service, performance manage...
What is your experience regarding pricing and costs for SAP SuccessFactors HCM?
Regarding pricing, it is a significant consideration. Though I have secured a good deal, I would rate the pricing at 8, indicating it is expensive.
What needs improvement with SAP SuccessFactors HCM?
The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data cente...
What is your primary use case for SAP SuccessFactors HCM?
My main use case for the SAP SuccessFactors HCM is primarily ensuring anytime, anywhere availability of the HCM platform to employees, managers, employee self-service, manager self-service, leaders...
 

Comparisons

No data available
 

Overview

 

Sample Customers

Lifestyle, Bata, Dabur
Information Not Available
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