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Pulseway vs SCOM comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Network Monitoring Software
51st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (19th), Remote Monitoring and Management (RMM) (13th)
SCOM
Ranking in Network Monitoring Software
24th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. The mindshare of SCOM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.4%
Pulseway0.6%
Other98.0%
Network Monitoring Software
 

Featured Reviews

reviewer2132892 - PeerSpot reviewer
Owner at Hogan's Systems Consulting, LLC
Great notifications, a wide variety of features, and excellent monitoring capabilities
It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They provide a lot of features; it's good and easy software."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"It gives you remote control and has a mobile app."
"The setup is simple."
"It has made life a lot easier for the administrators."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"The solution has great workflow and server modules."
"So this solution allows for 24/7 support and is very handy."
"On this solution, the things we monitor are fine and perhaps other users will want more, but for our purpose and what we use it for, it's enough."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"The System Center 2012 R2 is really powerful, all products work great together, is not so expensive anymore, easy to license, and can cover from end to end (Networking, Hardware layer, OS, App and services, ports, etc.)."
"We are able to do problem determination on runaway processes."
"This is a product that does more generally than any of the competing solutions."
"We've had outages at two am and three am that was automatically resolved by SCOM saving us time and money."
"The license is very cheap compared to other products, and with SCOM license you get a license for all system center products."
"It's easy to use."
 

Cons

"They have good technical support but it's not excellent."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"There are some bugs or glitches."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"In future releases, I would like to see APM solutions and dashboards like Grafana."
"My advice to people who are looking for a solution like SCOM would actually be to advise them to move from licensed software to open-source."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"Unfortunately, when you need to monitor member servers which are not joined to the same domain as the SCOM servers, you need to go through the certificate route (so that you can have the required trust through the certificate). This is very time consuming and very prone to error."
"I’d like to see cross-platform support that would make SCOM a single enterprise monitoring application."
"Microsoft needs to train more people about how to sell SCOM (and other System Center family products) because there are a lot of emerging technologies that are replacing Microsoft."
"All of the areas of reporting are very bad and need to be improved."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
 

Pricing and Cost Advice

Information not available
"It is the cheapest product available in the market."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"We have to pay for a license and the price is fine for us."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"There is a license needed to use this solution and it is paid annually."
"Our Enterprise Agreement includes the price."
"Our licensing fees are approximately $30 per user, per month."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
9%
Computer Software Company
9%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Dialog Telekom
Find out what your peers are saying about Pulseway vs. SCOM and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.