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Prisma Access by Palo Alto Networks vs Symantec CloudSOC CASB comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Prisma Access by Palo Alto ...
Ranking in Cloud Access Security Brokers (CASB)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Enterprise Infrastructure VPN (7th), ZTNA as a Service (5th), Secure Access Service Edge (SASE) (1st)
Symantec CloudSOC CASB
Ranking in Cloud Access Security Brokers (CASB)
18th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 3.3%, up from 1.7% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 13.7%, down from 17.6% compared to the previous year. The mindshare of Symantec CloudSOC CASB is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks13.7%
iboss3.3%
Symantec CloudSOC CASB0.9%
Other82.1%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult
It does scale. They have different data centers spread out for you to do things. It scales just fine, but it is the setup and configuration that you have to do in order for it to scale the way you want it to. I know that some of the newer technologies, such as Zscaler, are doing SD-LAN type connections and things of that sort to improve performance and scalability. So, things are still evolving in terms of scalability. Depending on how you deployed it, you can run into some performance gotchas. If you take a VPN connection and try to overtax it, you can run into problems. You can't say that it didn't scale. You have to use a different method to get the traffic, or you may have to set up two VPN tunnels or things of that sort. So, if you want it to scale, you have to think it through and make sure you are deploying it in a manner to scale. It can scale, but you have to plan it and make sure you think everything through.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"The console is cloud-based, which is something I really appreciate."
"Technical support is pretty sharp and very responsive."
"It was a very easy product to install. It can be deployed very fast."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge."
"It shows the alerts in real-time, and we are pretty happy with the service it offers."
"The scalability of the solution is excellent."
"Having all of these capabilities on a single cloud-delivered platform was extremely important to us."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."
"Speaking as an ambassador for Palo Alto and Prisma access, it's the best solution on the market."
"The users can securely access any cloud data centers or cloud platforms. In terms of the features, it has all the features that Palo Alto Next-Generation Firewall has. It is also very stable and scalable."
"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution, so you can tie on-prem and cloud DLP policies together and apply on-prem policies to the cloud to have consistent policies in a hybrid environment, which works very well in that hybrid environment of on-prem and cloud."
"The ability to monitor for threats is the solution's most valuable aspect."
"One of the most valuable features of Symantec CloudSOC CASB is its detection functionality. It uses the same base as Data Loss Prevention, allowing for close integration between on-premises DLP and the Symantec CloudSOC CASB. This integration lets you manage policies and incidents across both platforms."
"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."
"This solution has improved my organization because it enables us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."
"The monitoring and threat protection were the solution's most valuable features."
"The stability of the solution is very good; it's one of the most stable products on the market."
"The scalability is excellent, and if a company needs to expand the product, it can do so easily."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The dashboards for local use could be better."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The dashboards for local use could be better."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"File integrity monitoring would be very advantageous as an additional feature."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"Sometimes, obviously, there are bugs."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help."
"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP subnets to different user groups."
"One area of challenge is for them to stay on top of current CVEs on their platform."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"I would like to see better pricing and an easier logging process. Also, if there was a way to log a global log, everything could go onto the system. It would be better if there was a third log, otherwise one would have to do everything manually."
"The BGP filtering options on Prisma Access should be improved."
"The user interface could be better. They need to work a little bit on the console. It is similar to their firewalls but not exactly. They need to clean it up a bit."
"The solution needs to focus on data security."
"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."
"I would like to see them develop the ability to integrate it with a central management system."
"It's a niche product; not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."
"The solution should work to incorporate some machine learning policies like IDM and VML."
"The data security needs improvement."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"We have to pay additional costs for maintenance and support services."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"It's pricey, it's not cheap. But you get what you pay for."
"This is not an expensive product and everything is included with one license."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Government
5%
Financial Services Firm
16%
Manufacturing Company
10%
Comms Service Provider
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
No data available
 

Questions from the Community

What needs improvement with iboss?
iboss can increase security in cyberspace. I have heard they are doing DDoS filtering, but I am not certain if they a...
What is your primary use case for iboss?
I use iboss for corporate VPN and all the corporate VRF, with basically all user traffic proxying to the internet.
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Symantec CloudSOC CASB?
After integrating the Gatelet with a live environment, users experienced connectivity issues because they were not im...
What is your primary use case for Symantec CloudSOC CASB?
The solution helps detect and control data in the cloud, focusing on Shadow IT and Shadow Data. The audit module help...
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
CloudSOC, Symantec CloudSOC
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Globe Telecom
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB and other solutions. Updated: April 2026.
889,955 professionals have used our research since 2012.