Prisma Access by Palo Alto Networks vs Symantec CloudSOC CASB comparison

Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of September 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 4.5%, up from 2.0% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 12.5%, down from 16.5% compared to the previous year. The mindshare of Symantec CloudSOC CASB is 1.5%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Access Security Brokers (CASB) Mindshare Distribution
Product	Mindshare (%)
Prisma Access by Palo Alto Networks	12.5%
iboss	4.5%
Symantec CloudSOC CASB	1.5%
Other	81.5%

Cloud Access Security Brokers (CASB)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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IgorPinter

Director at PULSEC

Zero-trust access has improved remote security and now simplifies cloud-based firewall management

Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

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cto543714

CTO at a tech services company with 11-50 employees

Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult

It does scale. They have different data centers spread out for you to do things. It scales just fine, but it is the setup and configuration that you have to do in order for it to scale the way you want it to. I know that some of the newer technologies, such as Zscaler, are doing SD-LAN type connections and things of that sort to improve performance and scalability. So, things are still evolving in terms of scalability. Depending on how you deployed it, you can run into some performance gotchas. If you take a VPN connection and try to overtax it, you can run into problems. You can't say that it didn't scale. You have to use a different method to get the traffic, or you may have to set up two VPN tunnels or things of that sort. So, if you want it to scale, you have to think it through and make sure you are deploying it in a manner to scale. It can scale, but you have to plan it and make sure you think everything through.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our primary use case for this product is DLP,"

"Content filtering is the most useful feature of iboss."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"Its initial setup was straightforward."

"Deploying iboss leads to good return on investment, estimated around 70% to 80%."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

More iboss pros

"Prisma Access does everything beautifully."

"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."

"The scalability of the solution is excellent."

"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."

"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."

"This is a one-stop solution; they have multiple features for every product, you don't need to purchase different products for each platform, and when you purchase one Prisma SaaS you can connect to 10 different things."

"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."

"The most valuable features are ZTNA 2.0, CASB, Threat Prevention, and Autonomous Digital Experience Management (ADAM)."

More Prisma Access by Palo Alto Networks pros

"The stability of the solution is very good; it's one of the most stable products on the market."

"The scalability is excellent, and if a company needs to expand the product, it can do so easily."

"This solution has improved my organization because it enables us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."

"The monitoring and threat protection were the solution's most valuable features."

"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."

"One of the most valuable features of Symantec CloudSOC CASB is its detection functionality. It uses the same base as Data Loss Prevention, allowing for close integration between on-premises DLP and the Symantec CloudSOC CASB. This integration lets you manage policies and incidents across both platforms."

"The stability of the solution is great, and it's one of the most stable products on the market."

"The ability to monitor for threats is the solution's most valuable aspect."

More Symantec CloudSOC CASB pros

Cons

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."

"Its pricing could be better."

"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"It is stable, but due to growth, it can sometimes be less stable than wanted."

"The dashboards for local use could be better."

More iboss cons

"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."

"While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."

"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."

"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."

"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."

"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction."

"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."

"The user interface could be better. They need to work a little bit on the console. It is similar to their firewalls but not exactly. They need to clean it up a bit."

More Prisma Access by Palo Alto Networks cons

"I would like to see them develop the ability to integrate it with a central management system."

"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."

"The data security needs improvement."

"The solution needs to focus on data security."

"The tool's deployment is complex. The environment can be challenging, especially if unfamiliar with the product."

"The solution should work to incorporate some machine learning policies like IDM and VML."

"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."

"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."

"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."

"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."

"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."

"The pricing for this solution is on the higher end."

"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."

"Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high."

"This is not an expensive product and everything is included with one license."

More Prisma Access by Palo Alto Networks pricing and cost advice

"It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Computer Software Company

Financial Services Firm

11%

Manufacturing Company

10%

Outsourcing Company

Computer Software Company

Construction Company

19%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	20
Large Enterprise	27

No data available

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...

What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...

What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?

From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.

What needs improvement with Prisma Access by Palo Alto Networks?

Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pr...

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Comparisons

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Netskope vs Prisma Access by Palo Alto Networks

Compared 12% of the time

FortiSASE vs Prisma Access by Palo Alto Networks

Compared 5% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Prisma Access by Palo Alto Networks

Compared 4% of the time

Cato SASE Cloud Platform vs Prisma Access by Palo Alto Networks

Compared 4% of the time

Fortinet FortiGate vs Prisma Access by Palo Alto Networks

Compared 2% of the time

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Microsoft Defender for Cloud Apps vs Symantec CloudSOC CASB

Compared 29% of the time

CensorNet Cloud Application Security vs Symantec CloudSOC CASB

Compared 20% of the time

Netskope vs Symantec CloudSOC CASB

Compared 13% of the time

VMware VeloCloud SD-WAN vs Symantec CloudSOC CASB

Compared 8% of the time

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Product Reports

iboss

Download iboss product report

Prisma Access by Palo Alto Networks

Download Prisma Access by Palo Alto Networks product report

Prisma Access by Palo Alto Networks report

Symantec CloudSOC CASB

Download Symantec CloudSOC CASB product report

Also Known As

iBoss Cloud Platform

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access

CloudSOC, Symantec CloudSOC

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.

Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and centralized management for seamless connectivity and enhanced data security. Designed to scale across platforms like AWS, Azure, and GCP, it optimizes traffic and connectivity while offering extensive visibility into vulnerabilities. However, integration with third-party products, usability, and support services are areas for development, as users report interface challenges and desire improved scalability and geographic coverage, especially in regions like China and South America.

What are the key features of Prisma Access?

Real-Time Risk Identification: Detects and manages potential threats instantly.
Secure Remote Access: Ensures secure connectivity to applications from anywhere.
Traffic Monitoring: Provides comprehensive oversight of network traffic.
Seamless Integration: Works well with platforms like AWS, Azure, and GCP.
Firewall Capabilities: Blocks unauthorized access and threats.
Scalability: Adapts to various cloud environments to meet growing demands.

What benefits should users expect when evaluating Prisma Access?

Reduced Data Breach Risk: Protects sensitive information through encrypted connections.
User-Friendly Interface: Simplifies management and configuration tasks.
Centralized Management: Offers a single view for managing all security policies.
Advanced Threat Protection: Regular updates guard against new threats.

Prisma Access is effectively used in industries requiring secure remote access and stringent data protection, such as finance and healthcare. Organizations leverage it to enforce Zero Trust policies, optimize network performance with SD-WAN, and ensure security compliance across multiple platforms.

Palo Alto Networks

Symantec CloudSOC CASB is a cloud security platform that delivers robust monitoring and threat detection capabilities. It integrates seamlessly with on-premises DLP for consistent policy application across hybrid environments, providing effective management of cloud-based resources and ensuring security compliance.

Designed for enterprises transitioning to cloud environments, Symantec CloudSOC CASB offers powerful tools for monitoring and controlling sensitive data. It effectively integrates with active directory for streamlined user management, enabling secure access control. Enterprises leverage its capabilities to block unauthorized activities and protect sensitive information as they adapt to cloud services, benefiting from reliable logging and hybrid policy management. While scalability and integration with existing systems are strong suits, there's potential for enhanced data security, endpoint solution integration, and improved Azure AD connectivity.

What are the key features of Symantec CloudSOC CASB?

Monitoring and Threat Detection: Provides continuous oversight and threat identification.
Seamless DLP Integration: Ensures hybrid policy application across environments.
Active Directory Integration: Simplifies user management and access control.
Logging and Access Control: Offers reliable logging and blocks unauthorized storage access.
Hybrid Environment Support: Facilitates management of cloud and on-premises policies.

What benefits can users expect from adopting Symantec CloudSOC CASB?

Enhanced Security: Improves protection of sensitive data in cloud transitions.
Efficient Access Management: Streamlined user control with directory integration.
Scalable Solution: Adaptable to growing organizational needs.
Policy Consistency: Ensures unified policy application across platforms.
Comprehensive Monitoring: Helps identify and mitigate threats effectively.

Organizations in industries such as finance, healthcare, and technology implement Symantec CloudSOC CASB to manage cloud migrations securely. They utilize its modules like Securelet and Gatelet to prevent data leakage, control shadow IT, and regulate access to cloud collaboration tools like Office 365. By establishing keyword-based policies, they monitor uploads, effectively addressing shadow data concerns and reinforcing data security during cloud adoption.

Broadcom

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack

Globe Telecom

Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB