Prisma Access by Palo Alto Networks vs Symantec CloudSOC CASB comparison

Palo Alto Networks and Broadcom are both solutions in the Cloud Access Security Brokers (CASB) category. Palo Alto Networks is ranked #1 with an average rating of 8.5, while Broadcom is ranked #18 with an average rating of 6.0. Palo Alto Networks holds a 13.2% mindshare in CASB, compared to Broadcom’s 1.0% mindshare. Additionally, 92% of Palo Alto Networks users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.

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Executive SummaryUpdated on Nov 7, 2024

Prisma Access by Palo Alto Networks and Symantec CloudSOC CASB are cloud security solutions. Prisma Access seems to have an advantage in deployment efficiency, while Symantec CloudSOC CASB stands out with its feature set.

Features: Prisma Access enhances threat prevention, integrates seamlessly across networks, and prioritizes security. Symantec CloudSOC CASB focuses on data protection, visibility into cloud applications, and extensive policy controls.

Room for Improvement: Prisma Access could benefit from reducing upfront costs and expanding feature depth. Improvements in user interface and alerts might also enhance usability. Symantec CloudSOC CASB may gain from simplifying its systems and reducing complexity in feature use. Expanding scalability options and better integration with existing frameworks could also be beneficial.

Ease of Deployment and Customer Service: Prisma Access offers cloud-delivered services with strong scaling options, providing centralized management and deployment simplicity. Symantec CloudSOC CASB is valued for its reliable customer service and straightforward deployment model.

Pricing and ROI: Prisma Access requires a significant initial investment but offers good ROI through scalable solutions. Symantec CloudSOC CASB presents a competitive cost with strong ROI and feature emphasis.

To learn more, read our detailed Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB Report (Updated: April 2026).

Buyer's Guide

Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of May 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 4.0%, up from 1.8% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 13.2%, down from 17.2% compared to the previous year. The mindshare of Symantec CloudSOC CASB is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Access Security Brokers (CASB) Mindshare Distribution
Product	Mindshare (%)
Prisma Access by Palo Alto Networks	13.2%
iboss	4.0%
Symantec CloudSOC CASB	1.0%
Other	81.8%

Cloud Access Security Brokers (CASB)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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IgorPinter

Director at PULSEC

Zero-trust access has improved remote security and now simplifies cloud-based firewall management

Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

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cto543714

CTO at a tech services company with 11-50 employees

Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult

It does scale. They have different data centers spread out for you to do things. It scales just fine, but it is the setup and configuration that you have to do in order for it to scale the way you want it to. I know that some of the newer technologies, such as Zscaler, are doing SD-LAN type connections and things of that sort to improve performance and scalability. So, things are still evolving in terms of scalability. Depending on how you deployed it, you can run into some performance gotchas. If you take a VPN connection and try to overtax it, you can run into problems. You can't say that it didn't scale. You have to use a different method to get the traffic, or you may have to set up two VPN tunnels or things of that sort. So, if you want it to scale, you have to think it through and make sure you are deploying it in a manner to scale. It can scale, but you have to plan it and make sure you think everything through.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"iboss is among the few products providing inline filtering where no application is needed on the device."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"It was a very easy product to install. It can be deployed very fast."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"Its initial setup was straightforward."

"Our primary use case for this product is DLP,"

More iboss pros

"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."

"But if you have a budget for enterprise or best of firewalls I think you should take this solution into consideration."

"The most valuable feature is the ability to join your network and provide access through the VPN."

"To quarantine and clean a malware file provides a lot of security."

"The scalability of the solution is excellent."

"They told us that this was the best thing we'd ever used."

"I've evaluated multiple solutions on the market but to quarantine and clean a malware file is something I haven't seen anywhere else."

"Prisma Access by Palo Alto Networks makes our life easier because the firewall solution we had before was totally outdated and performing poorly. This solution has completely transformed our operations."

More Prisma Access by Palo Alto Networks pros

"This solution has improved my organization because it enables us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."

"The scalability is excellent, and if a company needs to expand the product, it can do so easily."

"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution, so you can tie on-prem and cloud DLP policies together and apply on-prem policies to the cloud to have consistent policies in a hybrid environment, which works very well in that hybrid environment of on-prem and cloud."

"This solution has improved my organization because it allows us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."

"One of the most valuable features of Symantec CloudSOC CASB is its detection functionality. It uses the same base as Data Loss Prevention, allowing for close integration between on-premises DLP and the Symantec CloudSOC CASB. This integration lets you manage policies and incidents across both platforms."

"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."

"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."

"The stability of the solution is great, and it's one of the most stable products on the market."

More Symantec CloudSOC CASB pros

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"The dashboards for local use could be better."

"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"It is stable, but due to growth, it can sometimes be less stable than wanted."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

More iboss cons

"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."

"The solution’s stability could be improved."

"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."

"The Cloud Managed Prisma Access needs some more enhancement."

"Palo Alto Prisma 10 came out over a year ago. Palo Alto added this identity management feature. The legacy way Palo Alto selected which user is sitting on an IP address it passes through has been clunky."

"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."

"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."

"There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks. Although they have a tight ecosystem with their products, opening up for integration with other solutions would be beneficial."

More Prisma Access by Palo Alto Networks cons

"The solution should work to incorporate some machine learning policies like IDM and VML."

"The solution needs to focus on data security."

"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."

"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution."

"The data security needs improvement."

"It's a niche product; not many people use it, and therefore there isn't as much of a knowledge base surrounding it."

"I would like to see them develop the ability to integrate it with a central management system."

More Symantec CloudSOC CASB cons

Pricing and Cost Advice

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"Compared to other products, the price is slightly high."

"Prisma SaaS is more expensive than similar solutions but I think it's worth it."

"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."

"This is not an expensive product and everything is included with one license."

"The pricing for this solution is on the higher end."

"Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high."

"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."

"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."

More Prisma Access by Palo Alto Networks pricing and cost advice

"It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Construction Company

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Comms Service Provider

Financial Services Firm

15%

Manufacturing Company

10%

Comms Service Provider

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	7
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	20
Large Enterprise	27

No data available

Questions from the Community

What needs improvement with iboss?

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...

See all answers

What is your primary use case for iboss?

We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...

See all answers

What is your experience regarding pricing and costs for iboss?

I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...

See all answers

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

See all answers

What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?

From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.

See all answers

What needs improvement with Prisma Access by Palo Alto Networks?

Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pr...

See all answers

What needs improvement with Symantec CloudSOC CASB?

After integrating the Gatelet with a live environment, users experienced connectivity issues because they were not im...

See all answers

What is your primary use case for Symantec CloudSOC CASB?

The solution helps detect and control data in the cloud, focusing on Shadow IT and Shadow Data. The audit module help...

See all answers

What advice do you have for others considering Symantec CloudSOC CASB?

I rate the overall product a six out of ten.

See all answers

Comparisons

Netskope vs iboss

Compared 9% of the time

Fortinet FortiGate vs iboss

Compared 8% of the time

FortiSASE vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

Zscaler Zero Trust Exchange Platform vs iboss

Compared 5% of the time

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Netskope vs Prisma Access by Palo Alto Networks

Compared 11% of the time

FortiSASE vs Prisma Access by Palo Alto Networks

Compared 7% of the time

Zscaler Internet Access vs Prisma Access by Palo Alto Networks

Compared 7% of the time

Cato SASE Cloud Platform vs Prisma Access by Palo Alto Networks

Compared 5% of the time

OpenVPN Access Server vs Prisma Access by Palo Alto Networks

Compared 2% of the time

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Microsoft Defender for Cloud Apps vs Symantec CloudSOC CASB

Compared 24% of the time

Netskope vs Symantec CloudSOC CASB

Compared 19% of the time

Cato SASE Cloud Platform vs Symantec CloudSOC CASB

Compared 12% of the time

CensorNet Cloud Application Security vs Symantec CloudSOC CASB

Compared 8% of the time

Forcepoint CASB vs Symantec CloudSOC CASB

Compared 7% of the time

More Symantec CloudSOC CASB Competitors

Product Reports

Buyer's Guide

iboss

May 2026

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Buyer's Guide

Prisma Access by Palo Alto Networks

May 2026

Prisma Access by Palo Alto Networks report

Download Prisma Access by Palo Alto Networks product report

Buyer's Guide

Symantec CloudSOC CASB

April 2026

Download Symantec CloudSOC CASB product report

Also Known As

iBoss Cloud Platform

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access

CloudSOC, Symantec CloudSOC

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.

Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and centralized management for seamless connectivity and enhanced data security. Designed to scale across platforms like AWS, Azure, and GCP, it optimizes traffic and connectivity while offering extensive visibility into vulnerabilities. However, integration with third-party products, usability, and support services are areas for development, as users report interface challenges and desire improved scalability and geographic coverage, especially in regions like China and South America.

What are the key features of Prisma Access?

Real-Time Risk Identification: Detects and manages potential threats instantly.
Secure Remote Access: Ensures secure connectivity to applications from anywhere.
Traffic Monitoring: Provides comprehensive oversight of network traffic.
Seamless Integration: Works well with platforms like AWS, Azure, and GCP.
Firewall Capabilities: Blocks unauthorized access and threats.
Scalability: Adapts to various cloud environments to meet growing demands.

What benefits should users expect when evaluating Prisma Access?

Reduced Data Breach Risk: Protects sensitive information through encrypted connections.
User-Friendly Interface: Simplifies management and configuration tasks.
Centralized Management: Offers a single view for managing all security policies.
Advanced Threat Protection: Regular updates guard against new threats.

Prisma Access is effectively used in industries requiring secure remote access and stringent data protection, such as finance and healthcare. Organizations leverage it to enforce Zero Trust policies, optimize network performance with SD-WAN, and ensure security compliance across multiple platforms.

Palo Alto Networks

Symantec CloudSOC CASB is a cloud security platform that delivers robust monitoring and threat detection capabilities. It integrates seamlessly with on-premises DLP for consistent policy application across hybrid environments, providing effective management of cloud-based resources and ensuring security compliance.

Designed for enterprises transitioning to cloud environments, Symantec CloudSOC CASB offers powerful tools for monitoring and controlling sensitive data. It effectively integrates with active directory for streamlined user management, enabling secure access control. Enterprises leverage its capabilities to block unauthorized activities and protect sensitive information as they adapt to cloud services, benefiting from reliable logging and hybrid policy management. While scalability and integration with existing systems are strong suits, there's potential for enhanced data security, endpoint solution integration, and improved Azure AD connectivity.

What are the key features of Symantec CloudSOC CASB?

Monitoring and Threat Detection: Provides continuous oversight and threat identification.
Seamless DLP Integration: Ensures hybrid policy application across environments.
Active Directory Integration: Simplifies user management and access control.
Logging and Access Control: Offers reliable logging and blocks unauthorized storage access.
Hybrid Environment Support: Facilitates management of cloud and on-premises policies.

What benefits can users expect from adopting Symantec CloudSOC CASB?

Enhanced Security: Improves protection of sensitive data in cloud transitions.
Efficient Access Management: Streamlined user control with directory integration.
Scalable Solution: Adaptable to growing organizational needs.
Policy Consistency: Ensures unified policy application across platforms.
Comprehensive Monitoring: Helps identify and mitigate threats effectively.

Organizations in industries such as finance, healthcare, and technology implement Symantec CloudSOC CASB to manage cloud migrations securely. They utilize its modules like Securelet and Gatelet to prevent data leakage, control shadow IT, and regulate access to cloud collaboration tools like Office 365. By establishing keyword-based policies, they monitor uploads, effectively addressing shadow data concerns and reinforcing data security during cloud adoption.

Broadcom

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack

Globe Telecom

Buyer's Guide

Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

April 2026

Free Report: Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

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