Prisma Access by Palo Alto Networks vs Symantec CloudSOC CASB comparison

Palo Alto Networks and Broadcom are both solutions in the Cloud Access Security Brokers (CASB) category. Palo Alto Networks is ranked #1 with an average rating of 8.5, while Broadcom is ranked #19 with an average rating of 6.0. Palo Alto Networks holds a 12.6% mindshare in CASB, compared to Broadcom’s 1.4% mindshare. Additionally, 92% of Palo Alto Networks users are willing to recommend the solution, compared to 80% of Broadcom users who would recommend it.

Prisma Access by Palo Alto ...

Read 65 Prisma Access by Palo Alto Networks reviews

25,584 Views
9,978 Comparison Views

92% willing to recommend

Symantec CloudSOC CASB

Read 6 Symantec CloudSOC CASB reviews

1,207 Views
1,062 Comparison Views

80% willing to recommend

Prisma Access by Palo Alto ...

Symantec CloudSOC CASB

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 7, 2024

Prisma Access by Palo Alto Networks and Symantec CloudSOC CASB are cloud security solutions. Prisma Access seems to have an advantage in deployment efficiency, while Symantec CloudSOC CASB stands out with its feature set.

Features: Prisma Access enhances threat prevention, integrates seamlessly across networks, and prioritizes security. Symantec CloudSOC CASB focuses on data protection, visibility into cloud applications, and extensive policy controls.

Room for Improvement: Prisma Access could benefit from reducing upfront costs and expanding feature depth. Improvements in user interface and alerts might also enhance usability. Symantec CloudSOC CASB may gain from simplifying its systems and reducing complexity in feature use. Expanding scalability options and better integration with existing frameworks could also be beneficial.

Ease of Deployment and Customer Service: Prisma Access offers cloud-delivered services with strong scaling options, providing centralized management and deployment simplicity. Symantec CloudSOC CASB is valued for its reliable customer service and straightforward deployment model.

Pricing and ROI: Prisma Access requires a significant initial investment but offers good ROI through scalable solutions. Symantec CloudSOC CASB presents a competitive cost with strong ROI and feature emphasis.

To learn more, read our detailed Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB Report (Updated: August 2026).

Buyer's Guide

Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

August 2026

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Helped 909,647 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Prisma Access by Palo Alto ...

Ranking in Cloud Access Security Brokers (CASB)

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Secure Web Gateways (SWG) (5th), Enterprise Infrastructure VPN (5th), ZTNA as a Service (4th), Secure Access Service Edge (SASE) (1st)

Symantec CloudSOC CASB

Ranking in Cloud Access Security Brokers (CASB)

19th

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of Prisma Access by Palo Alto Networks is 12.6%, down from 16.3% compared to the previous year. The mindshare of Symantec CloudSOC CASB is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Access Security Brokers (CASB) Mindshare Distribution
Product	Mindshare (%)
Prisma Access by Palo Alto Networks	12.6%
Symantec CloudSOC CASB	1.4%
Other	86.0%

Cloud Access Security Brokers (CASB)

Featured Reviews

IgorPinter

Director at PULSEC

Zero-trust access has improved remote security and now simplifies cloud-based firewall management

Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

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cto543714

CTO at a tech services company with 11-50 employees

Works very well in a hybrid environment in terms of DLP policies, but trying to do your own troubleshooting can be a little bit difficult

It does scale. They have different data centers spread out for you to do things. It scales just fine, but it is the setup and configuration that you have to do in order for it to scale the way you want it to. I know that some of the newer technologies, such as Zscaler, are doing SD-LAN type connections and things of that sort to improve performance and scalability. So, things are still evolving in terms of scalability. Depending on how you deployed it, you can run into some performance gotchas. If you take a VPN connection and try to overtax it, you can run into problems. You can't say that it didn't scale. You have to use a different method to get the traffic, or you may have to set up two VPN tunnels or things of that sort. So, if you want it to scale, you have to think it through and make sure you are deploying it in a manner to scale. It can scale, but you have to plan it and make sure you think everything through.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Speaking as an ambassador for Palo Alto and Prisma access, it's the best solution on the market."

"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."

"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."

"Prisma's most valuable feature would be its ability to identify bad or risky configurations."

"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."

"The cloud VPN features mean we can connect everywhere and track where all our users are connecting, and Prisma Access came out with new, innovative features, including client-tracking, which was more valuable for our company and very impressive for us."

"Prisma Access is very stable, and I am very much satisfied with its stability, rating it nine to ten out of ten."

"The most valuable feature is the zero-trust part of this solution."

More Prisma Access by Palo Alto Networks pros

"The ability to monitor for threats is the solution's most valuable aspect."

"The monitoring and threat protection were the solution's most valuable features."

"The stability of the solution is very good; it's one of the most stable products on the market."

"The scalability is excellent, and if a company needs to expand the product, it can do so easily."

"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."

"This solution has improved my organization because it enables us to have visibility and monitoring over our global workforce connectivity to Office 365 and for Service Now."

"One of the most valuable features of Symantec CloudSOC CASB is its detection functionality. It uses the same base as Data Loss Prevention, allowing for close integration between on-premises DLP and the Symantec CloudSOC CASB. This integration lets you manage policies and incidents across both platforms."

"The value in some of these solutions is just the integration of technologies with their on-prem DLP solution. So, you can tie on-prem and cloud DLP policies together. You can apply on-prem policies to the cloud to have consistent policies in a hybrid environment. So, it works very well in that hybrid environment of on-prem and cloud."

More Symantec CloudSOC CASB pros

Cons

"It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."

"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect."

"If I had to rate Prisma Access for ease of use, I'd give it two out of ten. It's easy for the users, but it's difficult for admins to configure."

"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."

"Palo Alto Prisma 10 came out over a year ago. Palo Alto added this identity management feature. The legacy way Palo Alto selected which user is sitting on an IP address it passes through has been clunky."

"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."

"From any improvement perspective, the product's compatibility issues with Linux need to be resolved."

"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates."

More Prisma Access by Palo Alto Networks cons

"I would like to see them develop the ability to integrate it with a central management system."

"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."

"The tool's deployment is complex. The environment can be challenging, especially if unfamiliar with the product."

"The data security needs improvement."

"The solution needs to focus on data security."

"The solution should work to incorporate some machine learning policies like IDM and VML."

"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."

"They have some room for improvement in terms of being able to do troubleshooting. If you're trying to troubleshoot it, you have to work a lot with their backend people in order to get to a solution. So, trying to do your own troubleshooting can be a little bit difficult."

Pricing and Cost Advice

"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."

"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."

"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."

"The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."

"The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."

"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."

"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."

"The pricing for this solution is on the higher end."

More Prisma Access by Palo Alto Networks pricing and cost advice

"It compares well with the competition because they're all priced on a per-user basis. I've seen the rest of them. There is definitely a huge price difference between them."

See which vendors are best for you

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Outsourcing Company

Construction Company

18%

Financial Services Firm

12%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	20
Large Enterprise	27

No data available

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...

See all answers

What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?

From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.

See all answers

What needs improvement with Prisma Access by Palo Alto Networks?

See all answers

What needs improvement with Symantec CloudSOC CASB?

After integrating the Gatelet with a live environment, users experienced connectivity issues because they were not imported into the Symantec CloudSOC CASB. Currently, user import into the solution...

See all answers

What is your primary use case for Symantec CloudSOC CASB?

The solution helps detect and control data in the cloud, focusing on Shadow IT and Shadow Data. The audit module helps with Shadow IT, while the Securelet and Gatelet modules monitor and prevent da...

See all answers

What advice do you have for others considering Symantec CloudSOC CASB?

I rate the overall product a six out of ten.

See all answers

Comparisons

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Compared 11% of the time

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Compared 6% of the time

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Compared 5% of the time

Cato SASE Cloud Platform vs Prisma Access by Palo Alto Networks

Compared 5% of the time

Zscaler Internet Access vs Prisma Access by Palo Alto Networks

Compared 4% of the time

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Compared 29% of the time

CensorNet Cloud Application Security vs Symantec CloudSOC CASB

Compared 19% of the time

Netskope vs Symantec CloudSOC CASB

Compared 15% of the time

VMware VeloCloud SD-WAN vs Symantec CloudSOC CASB

Compared 8% of the time

Skyhigh Security vs Symantec CloudSOC CASB

Compared 5% of the time

More Symantec CloudSOC CASB Competitors

Product Reports

Buyer's Guide

Prisma Access by Palo Alto Networks

July 2026

Prisma Access by Palo Alto Networks report

Download Prisma Access by Palo Alto Networks product report

Buyer's Guide

Symantec CloudSOC CASB

July 2026

Download Symantec CloudSOC CASB product report

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access

CloudSOC, Symantec CloudSOC

Overview

Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.

Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and centralized management for seamless connectivity and enhanced data security. Designed to scale across platforms like AWS, Azure, and GCP, it optimizes traffic and connectivity while offering extensive visibility into vulnerabilities. However, integration with third-party products, usability, and support services are areas for development, as users report interface challenges and desire improved scalability and geographic coverage, especially in regions like China and South America.

What are the key features of Prisma Access?

Real-Time Risk Identification: Detects and manages potential threats instantly.
Secure Remote Access: Ensures secure connectivity to applications from anywhere.
Traffic Monitoring: Provides comprehensive oversight of network traffic.
Seamless Integration: Works well with platforms like AWS, Azure, and GCP.
Firewall Capabilities: Blocks unauthorized access and threats.
Scalability: Adapts to various cloud environments to meet growing demands.

What benefits should users expect when evaluating Prisma Access?

Reduced Data Breach Risk: Protects sensitive information through encrypted connections.
User-Friendly Interface: Simplifies management and configuration tasks.
Centralized Management: Offers a single view for managing all security policies.
Advanced Threat Protection: Regular updates guard against new threats.

Prisma Access is effectively used in industries requiring secure remote access and stringent data protection, such as finance and healthcare. Organizations leverage it to enforce Zero Trust policies, optimize network performance with SD-WAN, and ensure security compliance across multiple platforms.

Palo Alto Networks

Symantec CloudSOC CASB is a cloud security platform that delivers robust monitoring and threat detection capabilities. It integrates seamlessly with on-premises DLP for consistent policy application across hybrid environments, providing effective management of cloud-based resources and ensuring security compliance.

Designed for enterprises transitioning to cloud environments, Symantec CloudSOC CASB offers powerful tools for monitoring and controlling sensitive data. It effectively integrates with active directory for streamlined user management, enabling secure access control. Enterprises leverage its capabilities to block unauthorized activities and protect sensitive information as they adapt to cloud services, benefiting from reliable logging and hybrid policy management. While scalability and integration with existing systems are strong suits, there's potential for enhanced data security, endpoint solution integration, and improved Azure AD connectivity.

What are the key features of Symantec CloudSOC CASB?

Monitoring and Threat Detection: Provides continuous oversight and threat identification.
Seamless DLP Integration: Ensures hybrid policy application across environments.
Active Directory Integration: Simplifies user management and access control.
Logging and Access Control: Offers reliable logging and blocks unauthorized storage access.
Hybrid Environment Support: Facilitates management of cloud and on-premises policies.

What benefits can users expect from adopting Symantec CloudSOC CASB?

Enhanced Security: Improves protection of sensitive data in cloud transitions.
Efficient Access Management: Streamlined user control with directory integration.
Scalable Solution: Adaptable to growing organizational needs.
Policy Consistency: Ensures unified policy application across platforms.
Comprehensive Monitoring: Helps identify and mitigate threats effectively.

Organizations in industries such as finance, healthcare, and technology implement Symantec CloudSOC CASB to manage cloud migrations securely. They utilize its modules like Securelet and Gatelet to prevent data leakage, control shadow IT, and regulate access to cloud collaboration tools like Office 365. By establishing keyword-based policies, they monitor uploads, effectively addressing shadow data concerns and reinforcing data security during cloud adoption.

Broadcom

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack

Globe Telecom

Buyer's Guide

Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

August 2026

Free Report: Prisma Access by Palo Alto Networks vs. Symantec CloudSOC CASB

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