We performed a comparison between Pega Robotic Process Automation and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's automation handling capability has positively impacted the overall automation process in my experience."
"It was very smooth and very seamless to create automations."
"I am impressed with the tool's recording feature."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"The workflow system is very intuitive."
"User-friendly, easy to understand and has many features including the ability to track."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The tool is low code which saves you from a developer."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"Great with recognition providing a high level of confidence."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"Kofax TotalAgility is stable."
"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."
"The orchestration needs to be better."
"You cannot use a two-dimensional array to read the data."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"Pega Robotic Process Automation scalability is too low."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"There needs to be more accessible certification and better pricing."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Kofax should improve its handwritten extractions."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"Kofax needs to improve the low-code or citizen developers."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"The Transformation Designer of KTA can be made better."
"The product's console version is old. It should also improve its forum."
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Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. Pega Robotic Process Automation is rated 7.6, while Tungsten TotalAgility is rated 8.2. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA. See our Pega Robotic Process Automation vs. Tungsten TotalAgility report.
See our list of best Robotic Process Automation (RPA) vendors.
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