OpenText ProVision vs Pega Platform comparison

OpenText and Pega are both solutions in the Business Process Management (BPM) category. OpenText is ranked #46, while Pega is ranked #4 with an average rating of 8.2. OpenText holds a 0.2% mindshare in BPM, compared to Pega’s 5.6% mindshare. Additionally, 66% of OpenText users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

OpenText ProVision

Read 3 OpenText ProVision reviews

223 Views
136 Comparison Views

66% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

5,324 Views
4,236 Comparison Views

91% willing to recommend

OpenText ProVision

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and OpenText ProVision compete in business process management and enterprise architecture design. Pega Platform has an edge with its robust support system, while OpenText ProVision shines with its comprehensive features.

Features: Pega Platform offers strong automation capabilities, dynamic workflow creation, and tools for rapid application development. OpenText ProVision is recognized for its in-depth modeling and analysis, vital for enterprise architecture design, and a strategic alignment focus.

Ease of Deployment and Customer Service: OpenText ProVision integrates well within existing IT infrastructures and is commended for responsive customer support. Pega Platform presents a flexible deployment model with rapid configuration, offering strong customer service to ensure smooth integration.

Pricing and ROI: Pega Platform has higher initial costs but delivers strong long-term ROI through increased productivity. OpenText ProVision requires investment in specialized resources but offers ROI through enhanced enterprise alignment and strategic planning.

To learn more, read our detailed OpenText ProVision vs. Pega Platform Report (Updated: April 2025).

Buyer's Guide

OpenText ProVision vs. Pega Platform

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText ProVision

Ranking in Business Process Management (BPM)

46th

Average Rating

6.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Enterprise Architecture Management (28th)

Pega Platform

Ranking in Business Process Management (BPM)

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of OpenText ProVision is 0.2%, up from 0.2% compared to the previous year. The mindshare of Pega Platform is 5.6%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

reviewer1944672

Senior Director, Head of Process & Functional Architecture, Intelligent Automation at a real estate/law firm with 10,001+ employees

Good attribute attachment but problems with collaboration

I primarily use OpenText ProVision to create our end-to-end process repository and library for different parts of the organization, capturing the collaboration process to get the right inputs OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and…

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Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"All the features come as part of a standard license."

"The stability of the product is very good."

"OpenText ProVision's best feature is the capability to attach a variety of attributes and extract and analyze that information."

"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."

"Pricing is a little on the high side."

"Pega is the leader in business process management solutions"

"In certain circumstances, it can be fairly straightforward to execute and deploy new modifications."

"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."

"The solution provides us with a very good dashboard."

"The most valuable feature is flexibility, as we can configure it to best suit our requirements."

"Whenever a customer needs to do something, the way Pega designs the whole thing into an easy number of steps makes the flow from the actual intent to the actual final results pretty fast."

More Pega Platform pros

Cons

"Lacks the ability to have your own in-house developments."

"Integrating with or interfacing with other tools like data management tools would be very helpful."

"OpenText ProVision's collaboration management is quite complicated and difficult to use."

"The quality of partners available with Pega specialisation can be improved."

"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."

"Customers expect more out-of-box solutions to be readily available"

"The workflow automation can be slow, so there is room for improvement there."

"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."

"The initial setup takes time."

"The solution would benefit from more integration capabilities."

"In the Middle East and Africa region, Pega was not very strong from the user experience standpoint."

More Pega Platform cons

Pricing and Cost Advice

Information not available

"The price could be lower."

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."

"I rate Pega BPM a seven out of ten."

"The pricing is pretty good, compared to other similar products."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Energy/Utilities Company

19%

Financial Services Firm

17%

Construction Company

11%

Computer Software Company

10%

Financial Services Firm

28%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Comparisons

SAP Signavio Process Manager vs OpenText ProVision

Compared 100% of the time

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Compared 19% of the time

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Compared 15% of the time

Appian vs Pega Platform

Compared 7% of the time

Microsoft Power Apps vs Pega Platform

Compared 6% of the time

IBM BPM vs Pega Platform

Compared 5% of the time

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Product Reports

Buyer's Guide

Business Process Management (BPM)

April 2025

Download OpenText ProVision product report

Buyer's Guide

Pega Platform

April 2025

Download Pega Platform product report

Also Known As

Metastorm ProVision

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

OpenTextâs MIM (formerly Metastorm Integration & Managed File Transfer) solution provides a single platform for you to manage both batch and real-time, system-based integrations and processes complete with an audit trail to ensure operational success. With OpenText MIM, your organization can: Track high volume transaction and data transfers and file content from a centralized dashboard Ensure corporate data and auditing compliance requirements Enhance agility and visibility into end-to-end process activities at the system, data and human interaction levels Tie legacy systems into new SOA environments Simplify interactions with your existing legacy systems and data by integrating them into your improved business processes

OpenText

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

Delta Technology, Export Development Canada, Rompetrol, Salt River Project, AMEC, U.S. Air Force, HP Consulting & Integration

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

OpenText ProVision vs. Pega Platform

April 2025

Free Report: OpenText ProVision vs. Pega Platform

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