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OpenText Content Management vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Content Management
Ranking in Enterprise Content Management
7th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Content Collaboration Platforms (13th)
OpenText Documentum Content...
Ranking in Enterprise Content Management
5th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Enterprise Content Management category, the mindshare of OpenText Content Management is 7.2%, down from 11.3% compared to the previous year. The mindshare of OpenText Documentum Content Management is 6.4%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management6.4%
OpenText Content Management7.2%
Other86.4%
Enterprise Content Management
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Has provided deep integration with business applications and supported full content lifecycle management
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"OpenText is a very strong offering from the engineering management side, as well with its SAP integration."
"All the information is now stored in a central repository that is accessible to everyone."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"No, Content Server is highly scalable, both horizontally and vertically."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"The most impactful thing is the size, which is almost 25 TB."
"It is secure, we can store all of our documents in a central location, and we don't have any plans to change."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"The lifecycle management is valuable because many of our businesses create content and it passes through a lifecycle."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
 

Cons

"The architecture needs improvement, as it's complex."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The solution's performance, stability, and consistency could be improved."
"The solution should work better with partners and be more developer-friendly."
"The overall architecture is still a bit cumbersome. The architecture needs improvement, as it's complex."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"Open Text's technical support is lacking. There isn't enough community support."
"The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located."
"We get our support from a partner, not from them directly. I don't like the consultancy, they don't have a lot of experience but they sell this solution."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"The BPM side should be improved."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The vertical application could be improved."
 

Pricing and Cost Advice

"OpenText Extended ECM is an expensive solution."
"The tool's pricing is confusing to the end customer."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"The total cost of the product will vary on the capabilities required"
"Both Open Text ECM and IBM File share are expensive."
"The solution is expensive."
"The price is considered affordable now."
"It is quite an expensive product."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"OpenText Documentum's pricing is good."
"The product is expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
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Top Industries

By visitors reading reviews
Government
11%
Manufacturing Company
11%
Financial Services Firm
10%
Energy/Utilities Company
8%
Financial Services Firm
16%
Government
10%
Manufacturing Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText Content Suite Platform?
OpenText Content Management has changed the licensing concept to one license that includes all features. Although this may make the final license price a little higher in the market, considering al...
What needs improvement with OpenText Content Suite Platform?
There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define and extend the solution with different metadata. Another important aspect is th...
What is your primary use case for OpenText Content Suite Platform?
We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions, with OpenText Content Management solution related to SAP platforms.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
 

Also Known As

OpenText Content Suite Platform, OpenText Core Share
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about OpenText Content Management vs. OpenText Documentum Content Management and other solutions. Updated: April 2026.
887,041 professionals have used our research since 2012.