We performed a comparison between OpenText Documentum and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The most valuable features of this solution are the security, storage, and document search capability."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable feature is the management."
"The most valuable feature is that the documents are kept secure."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"It's a very good solution."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"An SAP user can store documents directly into OpenText without a connector."
"Simplicity to roll out, features available, customization options."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"It's difficult to manage and customize Documentum."
"OpenText Documentum needs to improve its support."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"OpenText Documentum's user interface could be improved a little bit."
"The solution's performance, stability, and consistency could be improved."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"A dashboard with information would be nice to see."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The tool's documentation is not proper and has missing information like steps."
"The solution should work better with partners and be more developer-friendly."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
OpenText Documentum is ranked 3rd in Enterprise Content Management with 25 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. OpenText Documentum is rated 7.8, while OpenText Extended ECM is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". OpenText Documentum is most compared with SharePoint, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas OpenText Extended ECM is most compared with SharePoint, IBM FileNet, Alfresco, OpenText Content Manager and Hyland OnBase. See our OpenText Documentum vs. OpenText Extended ECM report.
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