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OpenText Content Management vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Content Management
Ranking in Enterprise Content Management
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Content Collaboration Platforms (13th)
OpenText Documentum Content...
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of OpenText Content Management is 6.0%, down from 10.6% compared to the previous year. The mindshare of OpenText Documentum Content Management is 6.5%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management6.5%
OpenText Content Management6.0%
Other87.5%
Enterprise Content Management
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Has provided deep integration with business applications and supported full content lifecycle management
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable system, and we are using it to store billions of customer documents which are readily available for search and browsing."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application."
"The tool's most valuable features are document storage, security, and compliance."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"The most valuable feature of OpenText Documentum is the versioning."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"We like Documentum for its capacity and reliability."
"The lifecycle management is valuable because many of our businesses create content and it passes through a lifecycle."
"It is quite good."
 

Cons

"More out-of-the-box automation features should be added to OpenText Extended ECM."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"User interface needs improvement (at least in the version we are using, desktop client)."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The overall architecture is still a bit cumbersome. The architecture needs improvement, as it's complex."
"A dashboard with information would be nice to see."
"Also, the support from OpenText is really difficult. Honestly, I had a very bad experience on this."
"OpenText Extended ECM's user interface could be improved."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"It's difficult to manage and customize Documentum."
"We get our support from a partner, not from them directly. I don't like the consultancy, they don't have a lot of experience but they sell this solution."
"Open Text's technical support is lacking. There isn't enough community support."
"The BPM side should be improved."
 

Pricing and Cost Advice

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"The solution is expensive."
"OpenText Extended ECM is an expensive solution."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"The tool's pricing is confusing to the end customer."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"The total cost of the product will vary on the capabilities required"
"It is quite an expensive product."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Government
10%
Energy/Utilities Company
6%
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText Content Suite Platform?
OpenText Content Management has changed the licensing concept to one license that includes all features. Although this may make the final license price a little higher in the market, considering al...
What needs improvement with OpenText Content Suite Platform?
There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define and extend the solution with different metadata. Another important aspect is th...
What is your primary use case for OpenText Content Suite Platform?
We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions, with OpenText Content Management solution related to SAP platforms.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
 

Also Known As

OpenText Content Suite Platform, OpenText Core Share
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about OpenText Content Management vs. OpenText Documentum Content Management and other solutions. Updated: August 2026.
910,437 professionals have used our research since 2012.