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OpenText Business Process Monitoring vs Splunk Observability Cloud comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #42 with an average rating of 7.5, while Splunk is ranked #8 with an average rating of 8.7. OpenText holds a 0.1% mindshare in APM, compared to Splunk’s 2.0% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.
OpenText Business Process M...
Read 6 OpenText Business Process Monitoring reviews
  • 343 Views
  • 336 Comparison Views
100% willing to recommend
Splunk Observability Cloud
Read 57 Splunk Observability Cloud reviews
  • 5,348 Views
  • 3,262 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

OpenText Business Process Monitoring and Splunk Observability Cloud compete in performance monitoring and analysis. Splunk Observability Cloud has the upper hand with its superior functionality and integration capabilities, although OpenText offers better pricing and support.

Features: OpenText Business Process Monitoring optimizes business processes with robust performance analytics and custom reporting capabilities. It focuses on improving workflows and provides anomaly detection for proactive analysis. Splunk Observability Cloud offers comprehensive infrastructure monitoring, real-time analytics, and extensive integrations. It efficiently handles large data volumes and provides advanced visualizations for performance insights.

Room for Improvement: OpenText Business Process Monitoring could improve scalability, streamline custom report creation, and enhance support response time. Splunk Observability Cloud could refine its pricing model, simplify setup processes, and improve documentation for easier user onboarding.

Ease of Deployment and Customer Service: OpenText Business Process Monitoring allows streamlined deployments but has limited scalability. Its customer support is responsive but needs improvement. Splunk Observability Cloud offers flexible deployment options for various environments and excellent customer service, making it adaptable to organizational changes.

Pricing and ROI: OpenText Business Process Monitoring uses a traditional pricing model focused on long-term ROI through efficient process improvements. Splunk Observability Cloud is initially more costly but justifies the price with enhanced features and quicker time-to-value, offering a compelling ROI through its advanced monitoring capabilities.

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To learn more, read our detailed OpenText Business Process Monitoring vs. Splunk Observability Cloud Report (Updated: July 2025).
Buyer's Guide
OpenText Business Process Monitoring vs. Splunk Observability Cloud
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (7th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Aphiwat Leetavorn. - PeerSpot reviewer
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.
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Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"The stability has been very good over the years."
"The most valuable features are troubleshooting and optimizing application performance."
"It is very easy to monitor multiple cloud environments. It's like a single pane of glass for us. We can use it to monitor our on-prem and both of our cloud environments as opposed to having different tools for each environment. It makes it all come together in one tool."
"It's beneficial for monitoring performance and infrastructure, especially when deploying applications with multiple versions with Git."
"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."
"The initial setup was straightforward. We didn't find it to be too complex."
"Splunk APM provides a holistic view of the application. Unlike other APMs, Splunk's service map is quite effective."
"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."
"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."
More Splunk Observability Cloud pros
 

Cons

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"The solution should offer better integration with other tools from a service management perspective."
"There's no standard use case available where you can see the utilization of the number of use cases I have."
"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."
"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."
"The security could be better."
"There is room for improvement in customer support due to delays and standard feedback responses."
"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."
"The cardinality is pretty low."
"There is a lot of room for improvement with the automation."
More Splunk Observability Cloud cons
 

Pricing and Cost Advice

"On a three-year license package, it was a good deal."
"Splunk Infrastructure Monitoring is an expensive solution."
"It appears to be expensive compared to competitors."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"The pricing is reasonable."
"This is an expensive solution."
"Splunk has been fairly expensive, but it has been predictable."
More Splunk Observability Cloud pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Computer Software Company
14%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
See all answers
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
See all answers
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
See all answers
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
See all answers
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
See all answers
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
See all answers
 

Comparisons

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Compared 8% of the time
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Sentry vs Splunk Observability Cloud
Compared 7% of the time
Cribl vs Splunk Observability Cloud Logo
Cribl vs Splunk Observability Cloud
Compared 5% of the time
SigNoz vs Splunk Observability Cloud Logo
SigNoz vs Splunk Observability Cloud
Compared 5% of the time
Dynatrace vs Splunk Observability Cloud Logo
Dynatrace vs Splunk Observability Cloud
Compared 4% of the time
More Splunk Observability Cloud Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
August 2025
OpenText Business Process Monitoring reportDownload OpenText Business Process Monitoring product report
Buyer's Guide
Splunk Observability Cloud
July 2025
Splunk Observability Cloud reportDownload Splunk Observability Cloud product report
 

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?
  • Log Searching: Efficiently search and analyze logs from various sources.
  • Data Integration: Seamlessly integrate with multiple environments.
  • Dashboard Customization: Tailor dashboards to specific monitoring needs.
  • Monitoring Capabilities: Provides comprehensive insights into application performance.
  • Security Features: Analyze and address security threats across systems.
  • Visualization Tools: Enhance data analysis and system performance optimization.
Why consider this for ROI?
  • Comprehensive Visibility: Gain complete insights into IT infrastructure.
  • Performance Optimization: Improve overall system performance and efficiency.
  • Rapid Deployment: Quick setup to meet organization demands swiftly.
  • Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk
 

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Buyer's Guide
OpenText Business Process Monitoring vs. Splunk Observability Cloud
July 2025
Free Report: OpenText Business Process Monitoring vs. Splunk Observability Cloud
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