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OpenText Business Process Monitoring vs Splunk Observability Cloud comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #30 with an average rating of 9.0, while Splunk is ranked #11 with an average rating of 8.7. OpenText holds a 0.1% mindshare in APM, compared to Splunk’s 1.2% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.
OpenText Business Process M...
Read 6 OpenText Business Process Monitoring reviews
  • 335 Views
  • 165 Comparison Views
100% willing to recommend
Splunk Observability Cloud
Read 52 Splunk Observability Cloud reviews
  • 2,105 Views
  • 865 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on May 11, 2025

OpenText Business Process Monitoring and Splunk Observability Cloud are competing in the domain of business process monitoring. Splunk Observability Cloud holds an edge in versatility and real-time analytics, favored for its extensive data visualization and dynamic environment adaptability. OpenText excels in process management, crucial for businesses requiring detailed insights and control.

Features: OpenText Business Process Monitoring offers detailed process management, comprehensive workflow visibility, and strong integration capabilities with enterprise systems. Splunk Observability Cloud provides robust real-time analytics, extensive data aggregation, and comprehensive visualization, ideal for environments needing rapid and dynamic insights.

Room for Improvement: OpenText could enhance user interface intuitiveness, speed of deployment, and scalability. Splunk Observability Cloud might improve on simplifying the integration process for non-technical users, offering more detailed customer support, and reducing cost for small to mid-size enterprises.

Ease of Deployment and Customer Service: Splunk Observability Cloud's cloud-centric model supports quick integration and scaling, backed by efficient onboarding and strong customer support. OpenText Business Process Monitoring involves more complex on-premise setups, offering comprehensive support for extensive enterprise requirements despite slower deployment transitions.

Pricing and ROI: OpenText Business Process Monitoring typically involves higher initial costs but provides significant ROI via enhanced process control suitable for process-focused companies. Splunk Observability Cloud's flexible, cloud-based pricing minimizes upfront expenses while offering considerable analytics-driven ROI, usually preferred by businesses prioritizing ongoing operational expenses.

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To learn more, read our detailed OpenText Business Process Monitoring vs. Splunk Observability Cloud Report (Updated: June 2025).
Buyer's Guide
OpenText Business Process Monitoring vs. Splunk Observability Cloud
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
30th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
11th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
IT Infrastructure Monitoring (7th), Cloud Monitoring Software (8th), Container Management (7th)
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Aphiwat Leetavorn. - PeerSpot reviewer
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.
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Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The stability has been very good over the years."
"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."
"The vibrant dashboards are valuable."
"The most valuable feature in this solution is the log searching."
"Dashboards help the application support teams to have a quick look at how their systems are running. It helps other teams as well."
"The feature I find most valuable, is the data integration."
"The solution overall is very valuable for me."
"Once configured correctly, the analysis reporting the Splunk APM provides is better than that of the other APM tools."
"The features I have found most valuable are log searching and log analytics, both of which are quick features."
More Splunk Observability Cloud pros
 

Cons

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
"We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny little tweaks that can be made regardless of whether it looks better or has a different flow to it than it does right now, but it works pretty well for what we use it for."
"The security could be better."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"They can get more integration with a few more products. They can also update some of the dashboards that are in there now."
"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."
"The solution's machine learning deployment is hard and should be made user-friendly."
"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
More Splunk Observability Cloud cons
 

Pricing and Cost Advice

"On a three-year license package, it was a good deal."
"The price of Splunk APM is less than some of its competitors."
"The pricing is based on several factors, including the scale of deployment."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"Splunk has been fairly expensive, but it has been predictable."
"It appears to be expensive compared to competitors."
"The solution's pricing is costly."
More Splunk Observability Cloud pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Computer Software Company
15%
Retailer
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Micro Focus Business Process Monitor?
The current challenges surprised me. It doesn't have SNMP, the standard communication protocol for sending alerts. It's still using SNMP version one, which surprised everyone and required extra pro...
See all answers
What is your primary use case for Micro Focus Business Process Monitor?
We wanted to have synthetic monitoring transactions in place, and we have used it for a while with previous tools. It’s basically Topaz or HP, then Micro Focus, and now it’s OpenText. We used it fo...
See all answers
What advice do you have for others considering Micro Focus Business Process Monitor?
I would recommend it to other users because I know the pros and cons. The cons are something we can take care of. We’ll be able to cover off the risk because I know the things now. But the pros are...
See all answers
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
See all answers
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
See all answers
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
See all answers
 

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Compared 5% of the time
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Compared 5% of the time
Rancher Labs vs Splunk Observability Cloud Logo
Rancher Labs vs Splunk Observability Cloud
Compared 4% of the time
More Splunk Observability Cloud Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
June 2025
OpenText Business Process Monitoring reportDownload OpenText Business Process Monitoring product report
Buyer's Guide
Splunk Observability Cloud
May 2025
Splunk Observability Cloud reportDownload Splunk Observability Cloud product report
 

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor
Splunk Infrastructure Monitoring
 

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.

Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.

What are the key features of Splunk Observability Cloud?
  • Log Search: Efficiently search and analyze log data for enhanced insights.
  • Data Integration: Fast integration across platforms for comprehensive visibility.
  • Custom Dashboards: Powerful and adaptable dashboards for real-time monitoring.
  • Cloud Integration: Seamless integration with cloud services for scalable solutions.
  • Application Performance Monitoring: Advanced tools for improving application performance.
What benefits and ROI should be expected?
  • Infrastructure Monitoring: Improved visibility and monitoring across infrastructure components.
  • Operational Efficiency: Enhancements in data analysis lead to efficient operations.
  • Business Resilience: Supports adaptability and swift responses to changing needs.
  • Security Management: Enhances threat identification and response through real-time alerts.
  • Compliance Support: Aids in meeting compliance and auditing requirements effectively.

In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.

Splunk
 

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Buyer's Guide
OpenText Business Process Monitoring vs. Splunk Observability Cloud
June 2025
Free Report: OpenText Business Process Monitoring vs. Splunk Observability Cloud
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