

OpenText Business Process Monitoring and Splunk Observability Cloud compete in process monitoring and observability. Splunk Observability Cloud appears to have the upper hand due to its extensive feature set and perceived long-term value, although OpenText offers more competitive pricing and support.
Features: OpenText Business Process Monitoring focuses on detailed process mapping, workflow automation, and anomaly detection. Splunk Observability Cloud provides robust data analytics, real-time visibility, and comprehensive log management. OpenText enhances process efficiencies while Splunk supports insightful decision-making.
Room for Improvement: OpenText can enhance its analytics capabilities, real-time monitoring, and user interface. Splunk could improve pricing transparency, user-friendliness, and reduce initial deployment complexity for larger organizations.
Ease of Deployment and Customer Service: OpenText offers straightforward on-premise deployment and accessible customer service. Splunk's cloud-native architecture offers flexible deployment but may need more technical support initially. Its support aligns well with its technical sophistication.
Pricing and ROI: OpenText Business Process Monitoring provides competitive pricing and quick ROI due to lower setup costs. Splunk requires a higher upfront investment but promises greater long-term benefits. Splunk's pricing can be justified by advanced features potentially leading to greater ROI over time.
| Product | Market Share (%) |
|---|---|
| Splunk Observability Cloud | 2.2% |
| OpenText Business Process Monitoring | 0.4% |
| Other | 97.4% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 10 |
| Large Enterprise | 47 |
OpenText Business Process Monitoring is an Application monitoring software.
Proactively and consistently monitor business processes to identify performance issues before they affect users.
Review affected service level agreements.
BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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