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OpenText Business Process Monitoring vs Splunk Observability Cloud comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #41 with an average rating of 7.5, while Splunk is ranked #8 with an average rating of 8.4. OpenText holds a 0.2% mindshare in APM, compared to Splunk’s 2.0% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 95% of Splunk users who would recommend it.
OpenText Business Process M...
Read 6 OpenText Business Process Monitoring reviews
  • 414 Views
  • 406 Comparison Views
100% willing to recommend
Splunk Observability Cloud
Read 71 Splunk Observability Cloud reviews
  • 5,846 Views
  • 3,391 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 21, 2025

OpenText Business Process Monitoring and Splunk Observability Cloud are competing products in business process tracking and observability solutions. Splunk Observability Cloud may have the upper hand due to its comprehensive features for cloud-native environments.

Features: OpenText Business Process Monitoring offers strong insights into end-to-end process performance with robust tracking and reporting, beneficial for businesses focusing on process analytics. Splunk Observability Cloud provides real-time analytics, AI-driven insights, and integrates well with complex IT infrastructures, excelling in IT and cloud-native monitoring.

Room for Improvement: OpenText could enhance its cloud-native capabilities and expand real-time analytics features. Simplifying AI integration would also be beneficial. Splunk Observability Cloud could improve ease of deployment, lower its initial learning curve, and refine integration processes for traditional enterprise setups.

Ease of Deployment and Customer Service: OpenText Business Process Monitoring is straightforward to deploy in traditional enterprises, offering strong customer support. Splunk Observability Cloud, while having a steeper learning curve due to its features, provides detailed documentation and proactive customer service for dynamic IT environments.

Pricing and ROI: OpenText Business Process Monitoring often has lower initial setup costs, appealing to businesses seeking immediate insights. Splunk Observability Cloud, despite higher upfront investment, offers superior ROI in environments needing comprehensive monitoring due to its advanced analytics and integration, offering long-term value over initial affordability.

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To learn more, read our detailed OpenText Business Process Monitoring vs. Splunk Observability Cloud Report (Updated: September 2025).
Buyer's Guide
OpenText Business Process Monitoring vs. Splunk Observability Cloud
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
41st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
71
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (8th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.2%, up from 0.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud2.0%
OpenText Business Process Monitoring0.2%
Other97.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Aphiwat Leetavorn. - PeerSpot reviewer
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.
Read full review
Taiwo Ige - PeerSpot reviewer
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The stability has been very good over the years."
"The initial setup of Splunk Real User Monitoring (RUM) was easy."
"The features are pretty much ready out of the box."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"The most valuable feature in this solution is the log searching."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"Splunk Observability Cloud scales with the growing needs of my organization effectively."
"The most valuable features include user time tracking and the ability to analyze application load times."
"The features of Splunk Observability Cloud that I prefer the most are its all-encompassing licensing model, which is comparatively better than others in the market."
More Splunk Observability Cloud pros
 

Cons

"It doesn't have SNMP, the standard communication protocol for sending alerts."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"The only strain point we've encountered with Splunk Observability Cloud is that the search times can be lengthy for some things."
"It does not have a user-friendly interface and it is difficult to use."
"There are always areas for potential improvement to enhance its functionality and user experience."
"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
"Splunk isn't an ideal tool for application performance management due to the extensive setup required."
"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."
"I would rate Splunk technical support at six out of ten. When we have a problem and need to create a case, the response isn't quick."
More Splunk Observability Cloud cons
 

Pricing and Cost Advice

"On a three-year license package, it was a good deal."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"This is an expensive solution."
"Splunk APM is expensive."
"The solution's pricing is costly."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"Splunk APM is a very cost-efficient solution."
More Splunk Observability Cloud pricing and cost advice
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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
12%
Retailer
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise43
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
See all answers
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
See all answers
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
See all answers
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
See all answers
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
See all answers
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
See all answers
 

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Compared 6% of the time
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Compared 5% of the time
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Compared 5% of the time
Honeycomb Enterprise vs Splunk Observability Cloud Logo
Honeycomb Enterprise vs Splunk Observability Cloud
Compared 4% of the time
More Splunk Observability Cloud Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
September 2025
OpenText Business Process Monitoring reportDownload OpenText Business Process Monitoring product report
Buyer's Guide
Splunk Observability Cloud
September 2025
Splunk Observability Cloud reportDownload Splunk Observability Cloud product report
 

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?
  • Log Searching: Efficiently search and analyze logs from various sources.
  • Data Integration: Seamlessly integrate with multiple environments.
  • Dashboard Customization: Tailor dashboards to specific monitoring needs.
  • Monitoring Capabilities: Provides comprehensive insights into application performance.
  • Security Features: Analyze and address security threats across systems.
  • Visualization Tools: Enhance data analysis and system performance optimization.
Why consider this for ROI?
  • Comprehensive Visibility: Gain complete insights into IT infrastructure.
  • Performance Optimization: Improve overall system performance and efficiency.
  • Rapid Deployment: Quick setup to meet organization demands swiftly.
  • Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk
 

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Buyer's Guide
OpenText Business Process Monitoring vs. Splunk Observability Cloud
September 2025
Free Report: OpenText Business Process Monitoring vs. Splunk Observability Cloud
Find out what your peers are saying about OpenText Business Process Monitoring vs. Splunk Observability Cloud and other solutions. Updated: September 2025.
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