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OpenText ALM / Quality Center vs TFS vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2025, in the Test Management Tools category, the mindshare of OpenText ALM / Quality Center is 12.6%, up from 12.5% compared to the previous year. The mindshare of TFS is 7.1%, down from 10.5% compared to the previous year. The mindshare of Zephyr Enterprise is 7.7%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Paul Grossman - PeerSpot reviewer
Range of supported technology expands, but odd IDE design still leave newbies and pro users alike disappointed.
There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed. While I have a larger list of issues that make day to day work harder than it needs to be, these are the Top Five that I do wish would capture someone's attention in upcoming releases. All hit the tool's ROI pretty hard. #1) Jump To Source - The Silent Code Killer: In older QTP versions a double-click on any function in the Toolbox window would take the developer to the function's source code, while a drag from the Toolbox would add it to the code window. Since 12.0 a double-click on a function in UFT's Toolbox window now ADDS the function (same as drag) to the Code window - to whatever random location the cursor happens to be at - even if it is off screen, and it will replace sections of code if it is highlighted. We are not sure what the intention was, but our Best Practice is to avoid the Toolbox window entirely to avoid the real danger of losing days of work and needless bug hunts. Now Jump to Source is not all bad. A right-click on any function called from a Script takes us to the code source, which is great! But it only half works: in a Library, only for functions declared within the same library. Our advance designs have well over twelve libs so a whole lot of extra time is spent searching the entire project for a function's source on a daily basis. Lastly, while we can add custom methods to object, a Jump To Source from these methods is long overdue. So again our only option is to search the entire project. #2) Object Spy: It needs to have multiple instances so that you can compare multiple object properties side-by-side. It lacks a Refresh button, so that automation engineers can quickly identify the property changes of visible and invisible objects. Or HP could skip to option #3... #3) Add RegEx integer support for .Height or .Width object properties when retrieving object collections. If this were possible, our framework could return collections that contain only visible objects that have a .height property greater that zero. (Side Note: the .Visible property has not returned a False value for us in nearly five years - a recent developer decision, not a product issue) Eliminating the need to separate the non-visible objects from visible ones would decrease execution time dramatically. (Another side note: Our experiments to RegEx integer-based .Height properties found that we could get a collection of just invisible objects. Exactly the opposite of what we needed.) #4) The shortcut to a treasure trove of sample code in the latest release 14.0 has been inexplicably removed. This impeeds new users from having an easy time learning the tool's advanced capability. In fact the only users daring enough to go find it now will be you who is reading this review. #5) Forced Return to Script Code. This again is a no-brainer design flaw. Let's say we run a script and throw an error somewhere deep in our function library. Hey it happens. In prior QTP versions when the Stop button would be clicked the tool would leave you right there at the point where the error occurred to fix. Now in recent releases, UFT always takes us back to the main Script, far from that code area that needed immediate attention.
Pmurki@Micron.Com Praveen - PeerSpot reviewer
Version control is excellent and good for code review, branching, merging strategies and more
I've worked with TFS for source control and Agile project management. We also used TFS for seamless team collaboration and tracking.  I used TFS for a couple of years. Now, we use Azure DevOps. It's a wonderful tool for source control and CI/CD pipelines It's a really valuable tool for…
PraveenKumar27 - PeerSpot reviewer
Useful for test case management, but we faced some errors while uploading the test cases
We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The test-case repository and linkage through to regression requirements will absolutely be a key component for us. We haven't got it yet, but when we've got an enterprise regression suite, that will be a key deliverable for them. We will be able to have all of the regression suite in one place, linked to the right requirements."
"The setup is pretty straightforward."
"The AI and functionality interface are useful."
"It is beneficial for managing testing data and has integration with Excel, allowing us to download reports easily."
"Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects."
"Templates: Allows us to standardize fields, workflows throughout hundreds of HPE ALM projects."
"Easily integrates with Oracle e-Business Suite."
"You can do your development from start to finish: starting with the requirements, ending with defects, and testing in-between."
"Microsoft's technical team is supportive."
"Some of the valuable features are version control and the ability to create different collections in terms of segregating the authorization for teams who connect to small projects."
"Once TFS is installed, there are no major issues."
"It has great functionality: work items, backlogs, source code, build releases, and it's easy to use."
"The API for managing TFS programmatically is very powerful, you can listen on work items changes by TFS events."
"Stability is okay."
"The most valuable features of TFS are bug reporting and its high performance."
"The most valuable feature is integration, particularly if you have a .NET application."
"It has integration with test automation tools."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has a very intuitive user experience."
"Zephyr Enterprise is a stable solution."
"It has a very intuitive user experience."
"The solution does its job well."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
 

Cons

"Browser support needs improvement. Currently, it can only run on IE, Internet Explorer. It doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac book. Those are the new technologies where most companies move towards. That's been outstanding for quite a while before it even became Micro Focus tools when it was still HP. Even before HP, that's always been an issue."
"There needs to be improvement in the requirement samples. At the moment, they are very basic."
"The solution's reporting could be improved."
"Currently, what's missing in the solution is the ability for users to see the ongoing scenarios and the status of those scenarios versus the requirements. As for the management tools, they also need to be improved so users can have a better idea of what's going on in just one look, so they can manage testing activities better."
"HP-QC does not support Agile. It is designed for Waterfall. This is the number one issue that we're facing right now, which is why we want to look for another tool. We're a pharmaceutical services company, so we require electronic signatures in a tool, but this functionality isn't available in HP-QC. We don't have 21 CFR, Part 11, electronic signatures, and we need compliant electronic signatures. Some of the ALM tools can toggle between tabular format and document format for requirements, but the same feature is not available in this solution. There is also no concept of base-lining or versioning. It doesn't exist."
"Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way."
"The session timeout time needs to be longer in my opinion."
"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."
"The solution's server for deployment needs to be improved."
"I would like to see TFS improve its web interface as there are some limitations with IDs and the integration behind it and with open-source tools like VS Code."
"Merging branches is definitely one of the more challenging aspects for people new to TFS."
"The interface can be improved and made more user-friendly."
"The dashboard needs more enhancements."
"The solution should have better dashboards."
"The test management interface is not very handy."
"The price could be cheaper."
"Creating better default varieties of reporting would make the product much better and more popular."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We faced some errors while uploading the test cases."
"We would like support for the agile and behavior-driven development (BDD) approaches."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"Security needs improvement to protect customer information better."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
 

Pricing and Cost Advice

"The solution is priceed high."
"It's a perpetual license."
"Pricing is managed by our headquarters. I am able to get from them for very cheap. The market price is horribly expensive."
"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."
"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."
"I'd rate the pricing as 3/10 as it's very expensive."
"The enterprise pricing and licensing are reasonable."
"Only major companies that can afford it use OpenText ALM."
"TFS is on the higher side, but if you intend to use the tool as a complete ALM tool, it will reduce your costs in the long run."
"You will need to obtain server and account licenses."
"We pay for the license yearly."
"The overall price of TFS is good."
"Microsoft products are always expensive. Obviously, they are quality products, but it would be helpful if there was a reduction in price. But compared to other vendors, I think the cost is high."
"I wouldn't say that this tool is cheap or expensive but in the middle."
"The pricing is reasonable at this time."
"I believe we pay on a yearly basis. I don't know the current costs of them. We outsource all that to a third party. Each of the developers gets a Microsoft Visual Studio Azure DevOps license, which gives them access to the TFS server as well. We probably pay on average about 1,800 Canadian Dollars a year for every developer, but that covers a lot more than just TFS."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
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Top Industries

By visitors reading reviews
Educational Organization
68%
Financial Services Firm
6%
Manufacturing Company
5%
Computer Software Company
4%
Educational Organization
68%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
3%
Computer Software Company
20%
Financial Services Firm
19%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases in...
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use ...
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding t...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvement...
What do you like most about TFS?
Microsoft's technical team is supportive.
What is your experience regarding pricing and costs for TFS?
While I do not know the exact pricing, TFS is likely more expensive than GitLab.
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots ...
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
Team Foundation Server
SmartBear Zephyr
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Vendex KBB IT Services, Info Support, Fujitsu Consulting, TCSC, Airways New Zealand, HP
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools. Updated: May 2025.
850,076 professionals have used our research since 2012.