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Jira vs TFS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Jira enhances efficiency, productivity, and collaboration, offering positive returns, though challenges with plugin support and precise measurement exist.
Sentiment score
7.2
TFS enhances productivity and cost-efficiency by automating processes, integrating with Microsoft products, and improving software development for oil and gas.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
CEO at 2Help
Integrating TFS with Visual Studio and Azure Cloud has improved our development processes by providing better integration and reducing errors.
Angular C Full Stack Developer at Great American Insurance
 

Customer Service

Sentiment score
6.6
Jira's support is considered helpful and responsive, though some users desire more proactive and personalized assistance.
Sentiment score
6.9
Users praise TFS support for its excellence, quick responses, and resources, although some suggest improvements in response time and SLAs.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
as a Microsoft product, it might have limited global documentation or support options compared to GitLab.
IT Manager at a tech company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.2
Jira effectively supports organizational scalability, though integration complexities can present challenges in implementing Scaled Agile Frameworks.
Sentiment score
7.4
TFS is scalable, suitable for enterprises, but larger organizations may encounter challenges; rated 6 to 8 out of 10.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
 

Stability Issues

Sentiment score
7.6
Users praise Jira's stability, citing minimal bugs and glitches, with occasional issues linked to resource constraints and updates.
Sentiment score
7.7
TFS is reliable and robust, though minor issues under load or specific setups can impact performance, requiring proper hardware.
Its stability is lacking as we have encountered security leaks and glitches.
IT Manager at a tech company with 5,001-10,000 employees
 

Room For Improvement

Jira struggles with complexity, UI issues, and limited reporting, needing better integration, customization, and user-friendly features.
TFS requires improved interface, tool integration, agile features, merging, reporting, affordability, stability, cloud synergy, and performance enhancements.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
To improve Jira, maybe some AI features could be added.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
TFS is not as fast, easy to use, or configurable as GitLab, despite moving into the cloud.
IT Manager at a tech company with 5,001-10,000 employees
I am content with how TFS is structured now, particularly the Azure version.
Angular C Full Stack Developer at Great American Insurance
 

Setup Cost

Jira's pricing rises with team size, with significant costs for enterprises due to licenses, plugins, and cloud transitions.
Enterprise TFS users experience varied costs; many manage expenses with agreements, praising integration despite fewer features than HPE ALM.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
 

Valuable Features

Jira excels in agile support, collaboration, customization, and efficient project management with user-friendly interfaces and robust integration options.
TFS integrates with Visual Studio, enhancing version control, lifecycle management, and Agile support, valuable for diverse development needs.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
The integration with Azure DevOps also offers seamless functionality for CI/CD processes.
Angular C Full Stack Developer at Great American Insurance
Makes it easier for me to create builds and release pipelines without needing to program YAML files.
IT Manager at a tech company with 5,001-10,000 employees
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
276
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (1st)
TFS
Ranking in Application Lifecycle Management (ALM) Suites
8th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
99
Ranking in other categories
Test Management Tools (6th)
 

Mindshare comparison

As of January 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 13.3%, down from 22.9% compared to the previous year. The mindshare of TFS is 3.7%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jira13.3%
TFS3.7%
Other83.0%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Nathan Akimoff - PeerSpot reviewer
CEO at 2Help
Has customized workflows to fit internal processes and improved overall team organization
I don't have a particular customization or integration that's been especially valuable for my team, but I experienced integrating Jira and QuickBooks, which was very challenging, but it really impacted the efficiency of the whole company. I have been working with Jira for over 12 years, and I've seen it grow every year. It's a powerful product, but lately, I think Atlassian has been adding too many simplified features that look nice but don't offer the same level of flexibility, and made some fields not available through the API, which is kind of frustrating. If I could make one suggestion, it would be to focus more on improving API integration and automation tools, not just the design.
reviewer2603940 - PeerSpot reviewer
IT Manager at a tech company with 5,001-10,000 employees
Easily manage automated builds and releases but security and performance require advancements
TFS has room for improvement as there have been global security issues that many companies, including ours, have experienced. There are glitches, such as runners getting stuck, deployments generating errors, and it's becoming outdated. TFS is not as fast, easy to use, or configurable as GitLab, despite moving into the cloud.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
10%
Computer Software Company
9%
Government
8%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business105
Midsize Enterprise56
Large Enterprise149
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise25
Large Enterprise64
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very fri...
What do you like most about TFS?
Microsoft's technical team is supportive.
What is your experience regarding pricing and costs for TFS?
While I do not know the exact pricing, TFS is likely more expensive than GitLab.
 

Comparisons

 

Also Known As

Jira Software
Team Foundation Server
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Vendex KBB IT Services, Info Support, Fujitsu Consulting, TCSC, Airways New Zealand, HP
Find out what your peers are saying about Jira vs. TFS and other solutions. Updated: December 2025.
879,425 professionals have used our research since 2012.