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Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Application Quality Management offers robust defect tracking with customization options to tailor it to specific project lifecycles and test methodologies.
Test execution and planning modules are considered invaluable, as they provide comprehensive test management features along with traceability between requirements, tests, and defects.
Integration capabilities with other applications, including automation tools, enhance quality and project management efficiency, supporting a broad range of technologies.
Real-time tracking and reporting allow for effective project management, ensuring that all test cases and requirements are covered, with metrics available for comprehensive oversight.
OpenText Application Quality Management is highly customizable, accommodating company-specific requirements and standardizing processes across different projects and teams.

CONS

Business Process Testing can be time intensive and may not be intuitive for unfamiliar users.
Installation requires admin rights and is limited to Internet Explorer, posing usability challenges.
The tool does not support Agile development methods effectively, relying on a traditional approach.
Reporting capabilities are rigid and limited, hindering comprehensive project oversight.
Lacks seamless browser support, being restricted to Internet Explorer and not supporting other modern browsers.
 

OpenText Application Quality Management Pros review quotes

Don Ingerson - PeerSpot reviewer
Sr. QA Automation Engineer at a manufacturing company with 11-50 employees
May 3, 2021
Ability to customize modules, particularly Defect Tracking module on company specific needs
it_user458409 - PeerSpot reviewer
Test Community Manager at Orange
Jun 9, 2016
Being able to manage tests as this is something very difficult to find in other products.
it_user544794 - PeerSpot reviewer
Business Systems Consultant at a financial services firm with 1,001-5,000 employees
Nov 2, 2016
Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects.
Learn what your peers think about OpenText Application Quality Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
it_user181566 - PeerSpot reviewer
OATS Engineer-Onsite Consultant at a energy/utilities company with 1,001-5,000 employees
Jul 14, 2017
I personally found the defect tracking feature very useful in my ongoing project.
it_user79980 - PeerSpot reviewer
QA Expert at a tech consulting company with 51-200 employees
Jul 17, 2017
Test Execution (Test Lab): This allows us to track our manual tests with date and time and enter actual results and screenshots.
it_user197508 - PeerSpot reviewer
Performance Test Architect and HP ALM Expert at a tech services company with 10,001+ employees
Jul 19, 2017
Integration with other HPE products.
it_user669378 - PeerSpot reviewer
Vice President - Test Management Lead at DBS Bank
Jul 21, 2017
Templates: Allows us to standardize fields, workflows throughout hundreds of HPE ALM projects.
Paul Grossman - PeerSpot reviewer
Lead QA Engineer at Guaranteed Rate
Jul 31, 2017
So the first impression that hits me about HP UFT 14.0 (formerly QTP) is that it seems to be a whole lot faster! But that could be subjective, as I'm running it on a high end gaming system.
it_user736815 - PeerSpot reviewer
Subject Matter Expert at a insurance company with 10,001+ employees
Sep 17, 2017
Cross project customization through template really helps to maintain standards with respect to fields, workflows throughout the available projects.
it_user470463 - PeerSpot reviewer
Quality Assurance Software Management at a healthcare company with 10,001+ employees
Sep 19, 2017
It's basically the way to show the work that we do as QA testers, and to have a historical view of those executions.
 

OpenText Application Quality Management Cons review quotes

Don Ingerson - PeerSpot reviewer
Sr. QA Automation Engineer at a manufacturing company with 11-50 employees
May 3, 2021
The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT.
it_user458409 - PeerSpot reviewer
Test Community Manager at Orange
Jun 9, 2016
As soon as it's available on-premises we want to move to ALM Octane as it's mainly web based, has the capability to work with major tests, and integrates with Jenkins for continuous integration.
it_user544794 - PeerSpot reviewer
Business Systems Consultant at a financial services firm with 1,001-5,000 employees
Nov 2, 2016
Cross project reporting is limited to similar database schemas
Learn what your peers think about OpenText Application Quality Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
it_user181566 - PeerSpot reviewer
OATS Engineer-Onsite Consultant at a energy/utilities company with 1,001-5,000 employees
Jul 14, 2017
The session timeout time needs to be longer in my opinion.
it_user79980 - PeerSpot reviewer
QA Expert at a tech consulting company with 51-200 employees
Jul 17, 2017
ALM requires that you install client side components. If your organization does not allow admin rights on your local machine, this means you will need someone to run the installation for you with admin rights. This client side install is also limited to Internet Explorer and does not support any other browsers.
it_user197508 - PeerSpot reviewer
Performance Test Architect and HP ALM Expert at a tech services company with 10,001+ employees
Jul 19, 2017
The UI is very dated. Most applications these days have a light UI that can be accessed by pretty much any browser; QC still uses a UI which has a look almost the same for the past 20 years.
it_user669378 - PeerSpot reviewer
Vice President - Test Management Lead at DBS Bank
Jul 21, 2017
Client-side ActiveX with patch upgrades
Paul Grossman - PeerSpot reviewer
Lead QA Engineer at Guaranteed Rate
Jul 31, 2017
There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed.
it_user736815 - PeerSpot reviewer
Subject Matter Expert at a insurance company with 10,001+ employees
Sep 17, 2017
Defect ageing reports need to be included as built-in.
it_user470463 - PeerSpot reviewer
Quality Assurance Software Management at a healthcare company with 10,001+ employees
Sep 19, 2017
I'd like to be able to improve how our QA department uses the tool, by getting better educational resources, documentation to help with competencies for my testers.