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OpenText ALM / Quality Center pros and cons

Vendor: OpenText
4.0 out of 5
Badge Ranked 1
6,480 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

OpenText ALM / Quality Center offers customizable modules that cater specifically to company needs, notably in defect tracking.
It provides robust test management capabilities, including the ability to manage, execute, and track manual tests with comprehensive details like execution dates, times, and results.
The tool maintains effective links between requirements, tests, and defects, enhancing traceability and visibility for project management and quality assurance.
Integration with other HPE products and various third-party applications is seamless, improving overall workflow and project cohesion.
Users can standardize workflows and fields across numerous projects using templates, facilitating consistent standards enforcement and report generation at the business unit level.

CONS

Business Process Testing can be time intensive and not intuitive for unfamiliar users.
ALM requires client-side installation and supports only Internet Explorer.
Cross-project reporting is limited and difficult, impacting efficiency.
ALM lacks integration and adaptability for Agile methodologies.
There are performance issues, such as slowing down with multiple attachments.
 

OpenText ALM / Quality Center Pros review quotes

LV
Jul 23, 2020
The execution module and the test planning module are definitely the most valuable features. The rest we use for traceability, but those are the two modules that I cannot live without.
reviewer1357974 - PeerSpot reviewer
May 27, 2020
The test-case repository and linkage through to regression requirements will absolutely be a key component for us. We haven't got it yet, but when we've got an enterprise regression suite, that will be a key deliverable for them. We will be able to have all of the regression suite in one place, linked to the right requirements.
ST
May 19, 2020
The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable.
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
AY
Jun 30, 2020
I love linking/associating the requirements to a test case. That's where I get to know my requirement coverage, which helps a lot at a practical level. So, we use the traceability and visibility features a lot. This helps us to understand if there are any requirements not linked to any test case, thus not getting tested at all. That missing link is always very visible, which helps us to create our requirement traceability matrix and maintain it in a dynamic way. Even with changing requirements, we can keep on changing or updating the tool.
Paul Grossman - PeerSpot reviewer
Jul 31, 2017
So the first impression that hits me about HP UFT 14.0 (formerly QTP) is that it seems to be a whole lot faster! But that could be subjective, as I'm running it on a high end gaming system.
reviewer1074789 - PeerSpot reviewer
Jun 4, 2020
Within Quality Center, you have the dashboard where you can monitor your progress over different entities. You can build your own SQL query segments, and all that data is there in the system, then you can make a dashboard report.
MR
May 17, 2020
We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone.
SK
Jun 25, 2020
With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application.
JG
Sep 19, 2017
Quality management, project management from a QA perspective - testing, defect management, how testing relates back to requirements.
Don Ingerson - PeerSpot reviewer
May 3, 2021
Ability to customize modules, particularly Defect Tracking module on company specific needs
 

OpenText ALM / Quality Center Cons review quotes

LV
Jul 23, 2020
Browser support needs improvement. Currently, it can only run on IE, Internet Explorer. It doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac book. Those are the new technologies where most companies move towards. That's been outstanding for quite a while before it even became Micro Focus tools when it was still HP. Even before HP, that's always been an issue.
reviewer1357974 - PeerSpot reviewer
May 27, 2020
There's room for improvement on the reporting side of things and the scheduling, in general, is a bit clunky.
ST
May 19, 2020
ALM only works on Internet Explorer. It doesn't work on any other browser. In my opinion, Internet Explorer is generally a bit slower. I would like to see it work on Chrome or on other browsers.
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,547 professionals have used our research since 2012.
AY
Jun 30, 2020
Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way.
Paul Grossman - PeerSpot reviewer
Jul 31, 2017
There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed.
reviewer1074789 - PeerSpot reviewer
Jun 4, 2020
Requirements management could be improved as the use is very limited. E.g., they have always stated that, "You can monitor and create requirements," but it has its limitations. That's why companies will choose another requirements management solution and import data from that source system into Quality Center. Micro Focus has also invested in an adapter between Dimensions RM and ALM via Micro Focus Connect. However, I see room for improvements in this rather outdated tool. I feel what Micro Focus did is say, "Our strategy is not to improve these parts within the tool itself, but search for supported integrations within our own tool set." This has not been helpful.
MR
May 17, 2020
The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system.
SK
Jun 25, 2020
We cannot rearrange the Grid in the Test Lab. It is in alphabetical order right now. But sometimes a user will want to see, for example, the X column next to the B column. If they came out with that it would be useful for us. They are working on that, as we have raised that request with Micro Focus.
JG
Sep 19, 2017
I'd like to see the concept of teams put into it.
Don Ingerson - PeerSpot reviewer
May 3, 2021
The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT.