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Jama Connect vs OpenText ALM / Quality Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
Application Requirements Management (4th)
OpenText ALM / Quality Center
Ranking in Application Lifecycle Management (ALM) Suites
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
207
Ranking in other categories
Test Management Tools (1st)
 

Mindshare comparison

As of June 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.7%, up from 2.4% compared to the previous year. The mindshare of OpenText ALM / Quality Center is 5.4%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack ( /products/slack-reviews ) or Confluence ( /products/atlassian-confluence-reviews ). Additionally, there are areas where usability and configurability could be enhanced.
Huong Vuong - PeerSpot reviewer
Effective testing and good data management with seamless Excel integration
There are cases where the system does not meet our reporting requirements. For example, only the first user can click 'run' during testing, and subsequent users have to click 'continue manual run', which can create reporting errors. Improvements are needed so that the system can continue running without creating a new run.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is good at requirements management and test management."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"The user experience is better than the competition."
"Jama Connect is a good tool for the entire software development cycle."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"The most valuable feature is the user-friendly interface."
"Provides suitable tools for managing regulatory requirements."
"It is beneficial for managing testing data and has integration with Excel, allowing us to download reports easily."
"Ability to customize modules, particularly Defect Tracking module on company specific needs"
"With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application."
"It's basically the way to show the work that we do as QA testers, and to have a historical view of those executions."
"The independent view of elevated access is good."
"Integration with other HPE products."
"OpenText ALM Quality Center is highly customizable."
"I like the traceability, especially between requirements, testing, and defects."
 

Cons

"More automation could speed up workflows, flag errors more timely, and eliminate manual steps."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"The user interface could be modernized and the product lacks project management functionalities."
"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
"The solution is very software-centric, and its validation piece is not time-efficient at all."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"There are delays sometimes from the Jama Connect team in resolving issues."
"Browser support needs improvement. Currently, it can only run on IE, Internet Explorer. It doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac book. Those are the new technologies where most companies move towards. That's been outstanding for quite a while before it even became Micro Focus tools when it was still HP. Even before HP, that's always been an issue."
"Lacks sufficient plug-ins."
"I would rate it a 10 if it had the template functionality on the web side, had better interfaces between other applications, so that we didn't have dual data entry or have to set up our own migrations."
"There are cases where the system does not meet our reporting requirements."
"Client-side ActiveX with patch upgrades"
"There's room for improvement in the requirements traceability with Micro Focus ALM Quality Center. That could use an uplift."
"HPE ALM’s out-of-the-box reporting can be perceived as rigid and limited, to an extent."
"There needs to be improvement in the requirement samples. At the moment, they are very basic."
 

Pricing and Cost Advice

"Jama Connect is a little pricy."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"The cost seems very competitive with other offerings."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."
"I'd rate the pricing as 3/10 as it's very expensive."
"Micro Focus ALM Quality Center is very expensive. The price is approximately £2,000 per person, they are too expensive to corner the market."
"Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."
"We have divided our licenses between Micro Focus ALM and ALM Octane. It works for us."
"HPE has one of the most rigid, inflexible, and super expensive license models."
"It is very expensive as compared to other tools. We didn't get their premier version. It is a lesser version, and to upgrade, there will be an additional cost for us."
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Top Industries

By visitors reading reviews
Manufacturing Company
27%
Healthcare Company
10%
Aerospace/Defense Firm
8%
Computer Software Company
7%
Educational Organization
63%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that include...
What is your primary use case for Jama Connect?
I primarily work with Jama Connect ( /products/jama-connect-reviews ) for requirements management.
What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...
 

Also Known As

No data available
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Jama Connect vs. OpenText ALM / Quality Center and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.