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Jira vs OpenText ALM / Quality Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Jira enhances efficiency and productivity, offering quick ROI and integration, though opinions on updates and support are mixed.
Sentiment score
6.8
OpenText ALM boosts testing efficiency, improving management visibility, cost savings, traceability, and mapping test cases to requirements.
It acts as an enabler for effective test and program management.
 

Customer Service

Sentiment score
6.7
Atlassian's documentation and forums often suffice, but customer support has mixed reviews on responsiveness and problem-solving effectiveness.
Sentiment score
6.2
OpenText ALM/Quality Center's customer service varies, with effective high-level support but delays and mixed expertise at lower levels.
Technical support has been excellent.
Quality is always high yet not perfect.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable with planning, though some face performance issues and integration concerns as demands grow.
Sentiment score
7.3
OpenText ALM Quality Center is praised for scalability, handling many users well, though licensing and resources can be restrictive.
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and performance, with occasional issues mostly related to server setups or customizations.
Sentiment score
7.2
Users find OpenText ALM stable, with occasional lags under heavy load, but overall high reliability and uptime with proper setup.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
 

Room For Improvement

Jira's complex interface, limited features, and high costs hinder usability, requiring improvements in performance, integration, and customization.
OpenText ALM faces high costs, complex interface, limited browser compatibility, and lacks flexible integration with Agile processes and tools.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
 

Setup Cost

Jira offers flexible, moderately priced licensing with subscription options, but costs can rise with plugins and large deployments.
OpenText ALM/Quality Center's high pricing necessitates strategic financial planning, with costs varying by deployment, user volume, and licensing.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
 

Valuable Features

Jira provides robust project management, Agile support, and integrations, enhancing team collaboration with customizable workflows and a user-friendly interface.
OpenText ALM / Quality Center offers robust traceability, integration, and scalability for managing manual and automated testing efficiently.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
 

Categories and Ranking

Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (1st)
OpenText ALM / Quality Center
Ranking in Application Lifecycle Management (ALM) Suites
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
207
Ranking in other categories
Test Management Tools (1st)
 

Mindshare comparison

As of June 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 21.1%, down from 24.0% compared to the previous year. The mindshare of OpenText ALM / Quality Center is 5.4%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Aug 20, 2019
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
Huong Vuong - PeerSpot reviewer
Effective testing and good data management with seamless Excel integration
There are cases where the system does not meet our reporting requirements. For example, only the first user can click 'run' during testing, and subsequent users have to click 'continue manual run', which can create reporting errors. Improvements are needed so that the system can continue running without creating a new run.
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856,873 professionals have used our research since 2012.
 

Answers from the Community

Miriam Tover - PeerSpot reviewer
Aug 20, 2019
Aug 20, 2019
It all depends on your context. In my case, I work for a big company with quite heavy processes. Octane is more suitable. The big difference is this: - JIRA's strong point is the possibility of adding plugins, so you can adapt JIRA to your needs. The flaw in my case is that the upgraded version of JIRA will become more complex and it must be ensured that all plugins are compatible. - Octane i...
2 out of 4 answers
MS
Aug 9, 2019
I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.
CD
Aug 9, 2019
Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well. However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.
 

Top Industries

By visitors reading reviews
Educational Organization
38%
Manufacturing Company
10%
Financial Services Firm
8%
Computer Software Company
7%
Educational Organization
63%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
We work with Jira now, and there are some very good workflows. There could be more configurable workflows regarding test case creation approval. I see a stable tool that remains relevant in the mar...
 

Also Known As

Jira Software
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Jira vs. OpenText ALM / Quality Center and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.