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OpenText Access Manager with Managed Services vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Access Manager wit...
Ranking in Access Management
26th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Web Access Management (2nd)
Symantec VIP Access Manager
Ranking in Access Management
22nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th)
 

Mindshare comparison

As of August 2026, in the Access Management category, the mindshare of OpenText Access Manager with Managed Services is 2.3%, up from 1.0% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.6%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager1.6%
OpenText Access Manager with Managed Services2.3%
Other96.1%
Access Management
 

Featured Reviews

MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees
A mature, powerful product with good integration capabilities
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very powerful product."
"I would recommend NetIQ Access Manager; it is a very, very good alternative to Microsoft, Micro Focus is very big and offers good technical services, and the solution is very good, fast, simple to operate, and has very good production time to market."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"The integration is quite easy because there are a lot of options for integrating with different applications, so it is very versatile."
"There are lots of options to customize the solution to your needs."
"The single sign-on feature is excellent."
"It's very easy to integrate with applications."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"Cloud-based service and management."
"It is easy to use."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"The ease of integrating into an existing authentication system."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"It offers more platform support, like Apple, Android, and Microsoft."
 

Cons

"The application portal could be improved with more options and easier customization."
"Occasionally, it's very difficult to get the solution running."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"There is a major release going from version three to four or four to five. There seem to be issues up front, and then once you get to the third or fourth service pack to address those various issues, you're fine again."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"The reporting on the VIP Manager is not correct."
"It is challenging to use when installing a new version."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"Technical support is one of the worst problems."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"In the next release, I would like the ability to work offline with remote access."
 

Pricing and Cost Advice

"The price of the solution is average."
"There are additional costs for maintenance."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Transportation Company
9%
Outsourcing Company
9%
Construction Company
8%
Construction Company
14%
Financial Services Firm
11%
Comms Service Provider
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Also Known As

No data available
Symantec VIP
 

Overview

 

Sample Customers

Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about OpenText Access Manager with Managed Services vs. Symantec VIP Access Manager and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.