

OpenText Access Manager with Managed Services and Symantec VIP Access Manager compete in the identity and access management category. OpenText is preferred for its pricing and support, whereas Symantec is favored for its comprehensive features.
Features: OpenText Access Manager is known for its scalable architecture, seamless integration capabilities, and user-friendly interface. Symantec VIP Access Manager is recognized for its advanced multi-factor authentication techniques, strong user authentication, and easy integration into many applications.
Room for Improvement: OpenText could improve by lowering its setup complexity, enhancing documentation, and expanding third-party application support. Symantec could benefit from improving customer support, offering more competitive pricing, and simplifying feature updates.
Ease of Deployment and Customer Service: OpenText Access Manager is appreciated for its flexible deployment services and responsive customer support. Symantec's deployment is straightforward, however, its customer service does not receive as much praise, which might affect the experience for some organizations.
Pricing and ROI: OpenText Access Manager offers a cost-effective structure with favorable ROI after initial setup costs. Symantec VIP Access Manager requires a higher initial investment but promises significant long-term value.
| Product | Mindshare (%) |
|---|---|
| Symantec VIP Access Manager | 1.6% |
| OpenText Access Manager with Managed Services | 2.3% |
| Other | 96.1% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 10 |
OpenText Access Manager with Managed Services streamlines application access with integration versatility and support for multi-factor authentication, helping to manage access control across web and cloud applications.
Through strong application integration, OpenText Access Manager with Managed Services supports single sign-on, federated protocols, and multi-factor authentication. This helps organizations manage infrastructure access and create security patches efficiently. Despite its strengths, there is room for improvement in portal customization, upgrade procedures, and administration at the platform level. The product is valuable for both cloud and on-premises deployments, offering flexible control over access based on user groups or time.
What are the key features?OpenText Access Manager with Managed Services is implemented across multiple industries to control access for web and cloud applications. Technology firms use it for authentication and access management, while healthcare organizations apply it to satisfy stringent security requirements. Retail companies benefit from secure customer data handling, and financial institutions use it for multifaceted banking applications. Different industries appreciate its robust security protocols and integration capabilities, ensuring a trusted environment for secure data access and management.
Symantec VIP Access Manager offers seamless integration with applications, providing robust user authentication and enhanced security for remote work. Its cloud-based design ensures consistent connectivity and is convenient for users.
Designed for strengthening access security, Symantec VIP Access Manager features strong user authentication and easy application integration. Its fast interface and reliable VPN access support risk-based authentication. Users can securely work remotely, leveraging a mobile app for generating digital codes, crucial for multifactor authentication. The cloud-based solution ensures access even when company VPNs are down, reducing hardware costs with Mobile Credential and offering enhanced dashboards in version 9.1.
What are the standout features of Symantec VIP Access Manager?Symantec VIP Access Manager is commonly used in industries requiring secure remote connectivity. Organizations implement it to generate login codes for multifactor authentication, critical for employees accessing networks via VPN tools like Palo Alto GlobalProtect and Fortinet VPN. It supports secure remote workflows, vital in sectors prioritizing data protection and remote access.
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