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One Identity Manager vs Tools4ever IAM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

One Identity Manager
Ranking in Identity Management (IM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
184
Ranking in other categories
User Provisioning Software (1st), Identity Governance Administration (IGA) (2nd)
Tools4ever IAM
Ranking in Identity Management (IM)
37th
Average Rating
10.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Identity Management (IM) category, the mindshare of One Identity Manager is 4.5%, down from 7.6% compared to the previous year. The mindshare of Tools4ever IAM is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
One Identity Manager4.5%
Tools4ever IAM0.8%
Other94.7%
Identity Management (IM)
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
it_user194427 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 51-200 employees
The ability to customize the UI would be good nonetheless, it is still a great interface.
Don't get overwhelmed with the product, and give an honest effort in trying to implement it yourself. You will find that you have opened an enormous door for yourself to get anything done. Since I started using UMRA, any request that comes through my desk is almost immediately possible because I know what UMRA can do. Also, creating the projects yourself, will save you time and money in the future when updates are needed to existing projects. Tools4Ever technical support is always available to answer questions if you get stuck. That said, UMRA is primarily a user management tool for your users, in whatever directory you happen to be using; So my statement above will only apply if you are also quite well versed with the workings of said directory.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One Identity Manager is one of the best identity management software solutions that helps us to govern and secure our organization data and users."
"The most valuable feature of One Identity Manager is the customization that can be done, as every out-of-the-box process can be changed or I can create any new processes, which is the most useful functionality in my area."
"There has been a strong return on investment after implementing One Identity Manager, especially through automation, reduced operational efforts, and improved security."
"The solution does lots of things that we did manually before."
"The tool's true advantage is its flexibility; it provides building blocks that can be easily assembled to create custom processes, much like constructing something with Lego bricks."
"It's a huge toolkit, and you can do a lot of stuff with it. You can extend nearly everything, so if you want to build something that may not have been though of by the vendor. Compared with other distributors who design their products to certain specification, you can put in your own processes, because not all companies function the same. You can write what you want, and the process should be like that."
"One Identity Manager has had a strong positive impact on my organization, especially in terms of security, efficiency, and compliance."
"The One Identity Manager's user-friendly interface allows for easy external identities and user account creation."
"UMRA has been in production for seven years, and I can confidently say that I have never had a single issue with stability, even through upgrades."
 

Cons

"One Identity Manager's user interface can be confusing due to its multiple UIs."
"The support model has room for improvement, especially when compared to competitors like Omada and SailPoint, which offer a more extensive global presence and support network."
"The technical support is non-existent. It is not worth talking about."
"The newest web front end should enhance user experience for individuals who infrequently use the interface, as it currently isn't very intuitive."
"I would like One Identity Manager to offer an easier way for users to learn to use their new features."
"Some features aren't supported by the technical support. It is based on your own risk, which I can accept, but I would be happier if they would provide me some additional information about them anyway, e.g., deleting tables or columns."
"There is an area for improvement when it comes to intuitiveness. It has the ability to manage everything and does that fairly well, but that also causes a risk of drowning end-users in complexity."
"It can have a clearer navigation map of the user interface and user provisioning."
"Scalability, however, can only happen vertically on any particular instance, as opposed to horizontally."
 

Pricing and Cost Advice

"We pay yearly and per active user. One of the reasons that we chose One Identity Manager is because of the pricing. It is reasonable and affordable compared to other products which we considered before choosing this solution for the company."
"It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into somewhat smaller things."
"On-premises, it is cheap. It is way cheaper than others. The cost of the hosted one varies. They do offer a hosted one, and its cost varies, but it is not that expensive. You have a license for employees and a license for support."
"The solution is flexible, in general. You can define the parts of the solution that you want to use, and it won't affect the price."
"It has helped to reduce customer costs."
"It helps us save on licenses for applications because we are following the account lifecycle, as well as account reactivation."
"The price of One Identity Manager is cheaper than SailPoint."
"I believe the pricing is fair."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business109
Midsize Enterprise35
Large Enterprise121
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Manager?
The pricing and licensing for One Identity Manager are definitely enterprise-focused and can get expensive depending on the number of managed identities and integrations. The automation and governa...
What needs improvement with One Identity Manager?
Initial deployments are complex and require proper planning. Role mapping needs to be done very carefully. Integration with legacy applications takes more time and these areas could be improved. In...
What is your primary use case for One Identity Manager?
One Identity Manager is used for centralized user identity and access management, privileged account management, access governance, compliance, and auditing purposes. In one of our projects, One Id...
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Also Known As

Quest One Identity Manager
User Management Resource Administrator, UMRA
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
CentraState Healthcare System, Chino Valley Unified School District, City of Marietta, Colby-Sawyer College, Culver City Unified School District, Fitchburg State College, Harrison College, Havas
Find out what your peers are saying about One Identity, Microsoft, SailPoint and others in Identity Management (IM). Updated: May 2026.
896,510 professionals have used our research since 2012.