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One Identity Manager vs Tools4ever IAM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

One Identity Manager
Ranking in Identity Management (IM)
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
156
Ranking in other categories
User Provisioning Software (1st), Identity Governance Administration (IGA) (2nd)
Tools4ever IAM
Ranking in Identity Management (IM)
38th
Average Rating
10.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Identity Management (IM) category, the mindshare of One Identity Manager is 4.7%, down from 7.9% compared to the previous year. The mindshare of Tools4ever IAM is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
One Identity Manager4.7%
Tools4ever IAM0.7%
Other94.6%
Identity Management (IM)
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a tech vendor with 10,001+ employees
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
it_user194427 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 51-200 employees
The ability to customize the UI would be good nonetheless, it is still a great interface.
Don't get overwhelmed with the product, and give an honest effort in trying to implement it yourself. You will find that you have opened an enormous door for yourself to get anything done. Since I started using UMRA, any request that comes through my desk is almost immediately possible because I know what UMRA can do. Also, creating the projects yourself, will save you time and money in the future when updates are needed to existing projects. Tools4Ever technical support is always available to answer questions if you get stuck. That said, UMRA is primarily a user management tool for your users, in whatever directory you happen to be using; So my statement above will only apply if you are also quite well versed with the workings of said directory.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefits I've seen from using One Identity Manager are that it's very easy to use, and compared to other tools such as SailPoint and Okta, which are very difficult to learn and manage identities with, One Identity Manager has a very good UI and is easy to learn and understand if we have knowledge about .NET and SQL, or the OOPS concept, making it easy to grasp the tool."
"There are a lot of valuable features, including connectors, attestations, and workflow."
"We have seen a slight reduction in help desk calls, as this solution is a self-service product."
"I like the solution since it is very flexible, and I can basically do everything that I like and need with it."
"It is flexible with APIs and the customizing of a portal."
"It is a flexible because it is customizable. It allows you to build anything on top of it."
"With this product, we been able to bring together HR, IT, and lifecycle management. It is very helpful for managing the Joiner/Mover/Leaver process. We also use it for compliance on all the audits which are around."
"I would definitely recommend One Identity Manager."
"UMRA has been in production for seven years, and I can confidently say that I have never had a single issue with stability, even through upgrades."
 

Cons

"They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use."
"Lack of integration with RestAPI - the lack of out-of-the-box RestApi connectors creates some difficulties in integration running infrastructure as code, with DevOps operation (CI, CD, VCS etc.) and managing On Premise and external clouds."
"I would like to see the possibility of being supported during the migration to the Angular portal as an improvement in One Identity Manager."
"My only complaint about this solution is the price, as I think that the cost of the full user license is a little high."
"The use of the administrative tools is cumbersome because too many are required for configurations."
"The support from One Identity is very poor. The response is often delayed and lacks actionable advice, such as suggesting updates without confidence in their effectiveness."
"One Identity Manager has room for improvement in areas such as being more low-code, since it currently requires some coding knowledge."
"Some features aren't supported by the technical support. It is based on your own risk, which I can accept, but I would be happier if they would provide me some additional information about them anyway, e.g., deleting tables or columns."
"Scalability, however, can only happen vertically on any particular instance, as opposed to horizontally."
 

Pricing and Cost Advice

"It is cost-effective. I do not know about the other regions, but here in the Middle East, the competitors are almost double the price."
"You get a lot of bang for your buck with One Identity. It has many features that are included in the standard IGA license. Most people who are considering buying One Identity don't understand how much power is behind it in engines."
"On-premises, it is cheap. It is way cheaper than others. The cost of the hosted one varies. They do offer a hosted one, and its cost varies, but it is not that expensive. You have a license for employees and a license for support."
"The licensing for One Identity Manager is per user, per carbon life, specifically, it's per people, and not a per-identity licensing model. For example, if I have two hundred people, or if I have someone with several identities, I'm only paying for it once. I don't remember the exact cost of One Identity Manager because I wasn't the one who paid for the license."
"The pricing is okay."
"Pricing depends on licensing models, such as per-user licensing and feature-based pricing. Additional models like governance, provisioning, and reporting increase costs."
"It has helped to reduce customer costs."
"It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into somewhat smaller things."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise26
Large Enterprise103
No data available
 

Questions from the Community

What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
In terms of pricing, I find One Identity Manager to be cost-efficient. I appreciate the licensing model where you purchase a license and only buy maintenance later, rather than paying for a subscri...
What needs improvement with One Identity Manager?
I would like to see the possibility of being supported during the migration to the Angular portal as an improvement in One Identity Manager. I do not have any other points regarding necessary impro...
Ask a question
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Also Known As

Quest One Identity Manager
User Management Resource Administrator, UMRA
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
CentraState Healthcare System, Chino Valley Unified School District, City of Marietta, Colby-Sawyer College, Culver City Unified School District, Fitchburg State College, Harrison College, Havas
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM). Updated: April 2026.
886,011 professionals have used our research since 2012.