No more typing reviews! Try our Samantha, our new voice AI agent.

CyberArk Privileged Access Manager vs Tools4ever IAM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
Tools4ever IAM
Average Rating
10.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Identity Management (IM) (37th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 10.4%, down 18.5% compared to last year.
Tools4ever IAM, on the other hand, focuses on Identity Management (IM), holds 0.8% mindshare, up 0.3% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager10.4%
Delinea Secret Server4.5%
One Identity Safeguard4.4%
Other80.7%
Privileged Access Management (PAM)
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Tools4ever IAM0.8%
SailPoint Identity Security Cloud10.0%
Microsoft Entra ID6.9%
Other82.3%
Identity Management (IM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
it_user194427 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 51-200 employees
The ability to customize the UI would be good nonetheless, it is still a great interface.
Don't get overwhelmed with the product, and give an honest effort in trying to implement it yourself. You will find that you have opened an enormous door for yourself to get anything done. Since I started using UMRA, any request that comes through my desk is almost immediately possible because I know what UMRA can do. Also, creating the projects yourself, will save you time and money in the future when updates are needed to existing projects. Tools4Ever technical support is always available to answer questions if you get stuck. That said, UMRA is primarily a user management tool for your users, in whatever directory you happen to be using; So my statement above will only apply if you are also quite well versed with the workings of said directory.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate the ease of use for support analysts."
"This product has placed a new culture in my company by making employees more aware of IT compliance and cyber security."
"You can write different types of policies for custom business needs or any developer needs. If they need certain functions allocated, they can be customized easily."
"They just released Marketplace, and they are constantly releasing updates to the components and adding new components, like Conjur. This is something that we ran into with Secret Server and DevOps, so it is already scalable, but becoming more so in the future."
"The value is probably the best of all of the other products which are offering the same services."
"The product enables us manage passwords of highly privileged (service) accounts, which are not tied to a person, and they include a full audit trail and approval workflow functionality."
"CyberArk's GUI is user friendly."
"We are able to rotate privileged user passwords to eliminate fraudulent use."
"UMRA has been in production for seven years, and I can confidently say that I have never had a single issue with stability, even through upgrades."
 

Cons

"There were a lot of manual steps in the initial setup which could have been automated. I read the 10.4 release that was sent out about a month or two ago, and I saw the steps required for upgrade have been reduced by about 90%. That was a big thing for me, but I still haven't seen that yet because we have not upgrade past 9.9.5."
"CyberArk's license is too expensive. I rate it seven out of 10 for affordability."
"It should be easy to use for non-technical people. Its interface can be a bit difficult."
"However, there is still room for improvement."
"Regarding technical support from CyberArk, while L2 and L3 teams are effective, L1 support requires improvement due to longer response times in critical situations."
"The Vault's disaster recovery features need improvement."
"Areas the product could be improved are in some of the reporting capabilities and how the reports are configured."
"As a customer, I might need a plugin for a specific product, or an application, and CyberArk might have already worked with some other client on it. There has to be some platform where it is available for everybody else to go and grab it, instead of my having to reinvent the wheel."
"Scalability, however, can only happen vertically on any particular instance, as opposed to horizontally."
 

Pricing and Cost Advice

"Overall, its pricing is really good. The main difference from all the other vendors is that they have one package that covers all the functionality and modules of the basic PAM, except the add-on modules like adware and server protection. It also doesn't include the licenses for domain controller protection or maybe an API call-related feature. For the basic privileged access management, the bundle pricing is really good, but when it comes to an agent-based solution for advanced cyber protection or application identity managers, it is expensive. Services are also very expensive if you hire the services team from CyberArk, but these guys are really good. For a couple of large banking projects, we had an experience with them. The banks wanted to have things quickly and efficiently, so we had to hire them. If we take four weeks, these guys can do everything on a weekend. They charge quite a big sum of money, but they know the system well."
"CyberArk Privileged Access Manager is perceived to be somewhat overpriced compared to similar market products. It is a little bit overvalued. It could come down a little bit for my liking. However, the industry-leading reputation and the quality of service justify the high price point to some extent."
"Since CyberArk is at the top of the Gartner list, the cost is indeed on the higher side, but customers must discern which entities are essential to purchase. They should weigh the cost against the quality received."
"The pricing for CyberArk is on the higher side compared to other Privileged Access Management products. Something should be done regarding enterprise licensing for long-standing customers."
"It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution."
"Pricing is a problem. CyberArk is expensive compared to other products I know. It is similar to buying a German car. It comes with all the bells and whistles, but some companies may find it too expensive."
"It's expensive, certainly. But CyberArk is the leader in the market with regards to privileged access management. You pay a lot, but you are paying for the value that is being delivered."
Information not available
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
892,611 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise42
Large Enterprise174
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
Ask a question
Earn 20 points
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
User Management Resource Administrator, UMRA
 

Overview

 

Sample Customers

Rockwell Automation
CentraState Healthcare System, Chino Valley Unified School District, City of Marietta, Colby-Sawyer College, Culver City Unified School District, Fitchburg State College, Harrison College, Havas
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: April 2026.
892,611 professionals have used our research since 2012.