

In the identity and access management category, Okta Platform and One Identity Safeguard compete by providing distinct solutions for organizational security needs. Okta appears to have an advantage with its strong integration and automation capabilities, particularly in adaptive MFA and workflow automation, while One Identity excels in secure session management and compliance-focused features.
Features: Okta Platform offers adaptive multi-factor authentication, automated user provisioning, and seamless Single Sign-On, integrating efficiently with a range of applications. One Identity Safeguard focuses on privileged access management, featuring session recording, secure replays, and a transparent mode for uninterrupted user experience.
Room for Improvement: Okta users express a desire for enhanced reporting, better integration with third-party tools, and pricing adjustments for smaller businesses. Suggestions also include a more intuitive interface and improved lifecycle management. One Identity Safeguard users recommend improvements in session management, reducing deployment complexity, and broadening multi-language support and database/application integration.
Ease of Deployment and Customer Service: Okta Platform supports diverse deployment models, including public, private, and hybrid environments, valued for its flexibility and customer service. One Identity Safeguard is mostly on-premises with private cloud options, noted for its secure on-site management. Both products offer strong technical support, though there are calls for quicker issue resolutions for One Identity.
Pricing and ROI: Okta Platform is more cost-effective for large organizations despite higher initial costs, while its ROI is enhanced by reduced IT workload and improved security. One Identity Safeguard has a straightforward licensing model, becoming more affordable over time with substantial ROI through heightened security and compliance, making it a justified investment for large deployments.
We have our dashboard to log in via Okta Workforce Identity.
It has saved approximately 50 to 80 percent of our time.
We have seen a 12% return on investment with One Identity Safeguard, and we have saved a significant amount of money.
The time is reduced by nearly fifty percent for our audit preparation and compliance reporting compared to earlier.
We have seen a return on investment mainly in security, and we have improved substantially, saving a lot of time as well.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
I sometimes need escalations to reach expertise.
Sometimes, I get a very helpful response and they address issues on a call.
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
I would rate it a nine out of ten for scalability.
Okta Workforce Identity is a stable product.
There are no doubts regarding the stability of Okta Customer Identity.
I would rate it a nine out of ten for stability.
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
I encounter problems primarily with the failover procedure.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Since we started using it in 2019, we have observed numerous enhancements to increase security.
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
There are many steps. We are still in the onboarding phase, and it seems very manual.
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.
The price of Okta Customer Identity is acceptable.
It is one of those where the more you buy, the cheaper it is.
It is cheaper than CyberArk.
It is more expensive than Secret Server but way less expensive than CyberArk.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Just-in-time access has sped up admin task completion and improved our overall compliance reporting, allowing audits to be completed nearly half the time compared to earlier.
| Product | Market Share (%) |
|---|---|
| Okta Workforce Identity | 2.6% |
| One Identity Safeguard | 3.4% |
| Other | 94.0% |


| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 21 |
| Large Enterprise | 44 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 16 |
| Large Enterprise | 19 |
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
One Identity Safeguard manages and monitors privileged access, enhancing security with features like automatic session recording, real-time monitoring, and credential rotation. It integrates seamlessly, supports compliance with audit trails, and improves operational efficiency across organizations. This robust platform significantly bolsters security protocols while controlling sensitive operations.
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