Newgen OmniDocs and OpenText Content Management are competing products in the enterprise content management category. Newgen OmniDocs has an upper hand due to better pricing and support satisfaction, whereas OpenText is preferred for its robust features, often indicating better overall value.
Features: Newgen OmniDocs provides strong automation, effective document capture, and distribution. OpenText Content Management offers a wide array of integrations, scalability, and supports complex enterprise requirements.
Ease of Deployment and Customer Service: Newgen OmniDocs is noted for straightforward deployment and responsive service, which streamlines initial implementation. OpenText Content Management requires more resources for deployment but offers extensive support for complex environments.
Pricing and ROI: Newgen OmniDocs is characterized by a lower setup cost and favorable ROI for budget-conscious considerations. OpenText Content Management results in a higher initial investment; however, comprehensive integration and scalability may yield significant ROI in expansive scenarios.
| Product | Market Share (%) |
|---|---|
| OpenText Content Management | 9.2% |
| Newgen OmniDocs | 2.7% |
| Other | 88.1% |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
An Enterprise Document Management (EDM) platform for creating, capturing, managing, delivering and archiving large volumes of documents and contents. Also integrates seamlessly with other enterprise applications. OmniDocs handles Scanned Document Images, Electronic Documents, Emails and Electronic Data Output from other applications with equal efficiency and ease. OmniDocs powers seamlessly collaborate, communicate and share knowledge across and beyond the Enterprise.
OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.
OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.
What key features define OpenText Content Management?OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.
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