New Relic vs SolarWinds ipMonitor comparison

New Relic and SolarWinds are both solutions in the Network Monitoring Software category. New Relic is ranked #8 with an average rating of 8.0, while SolarWinds is ranked #79 with an average rating of 6.0. New Relic holds a 1.5% mindshare in NMS, compared to SolarWinds’s 0.3% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 50% of SolarWinds users who would recommend it.

New Relic

Read 166 New Relic reviews

12,960 Views
2,981 Comparison Views

94% willing to recommend

SolarWinds ipMonitor

Read 2 SolarWinds ipMonitor reviews

632 Views
411 Comparison Views

50% willing to recommend

New Relic

SolarWinds ipMonitor

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between New Relic and SolarWinds ipMonitor based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed New Relic vs. SolarWinds ipMonitor Report (Updated: December 2025).

Buyer's Guide

New Relic vs. SolarWinds ipMonitor

December 2025

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Helped 880,685 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

8th

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

166

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

SolarWinds ipMonitor

Ranking in Network Monitoring Software

79th

Ranking in IT Infrastructure Monitoring

57th

Average Rating

6.0

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 2.7% compared to the previous year. The mindshare of SolarWinds ipMonitor is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
New Relic	1.5%
SolarWinds ipMonitor	0.3%
Other	98.2%

Network Monitoring Software

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

Masud Alam

Manager at Optimum Origens Inc.

IP address management improves network efficiency but licensing cost could decrease

We are using SolarWinds for NPM and NCM, and we use IP address management for IP address monitoring. It helps us track which IP address is live and which is not. It also provides DHCP reservation and allows us to declare IP addresses for our integration. We have been using it for IP address…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."

"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."

"The versatility of the solution is its most valuable feature."

"It has given us better insight into the performance of the system."

"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."

"It is a software solution as a service, so I don't have to manage it on-premise."

"The solution offers good documentation."

"The most valuable features of New Relic are the reports and ease of use."

More New Relic pros

"The most valuable feature is the availability of end devices."

"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."

Cons

"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."

"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."

"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."

"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."

"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."

"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."

"The deployment process could be improved."

"The solution is quite expensive."

More New Relic cons

"The licensing cost is high compared to open source tools."

"The solution does not include enough features and has some performance issues."

Pricing and Cost Advice

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"This is an expensive tool."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"The price depends on how many agents you want."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

"Because of budget, we are not using the mobile app part of this tool."

More New Relic pricing and cost advice

"The solution is a bit expensive because the annual license does not include new features that are priced as add-ons."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	69

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...

See all answers

What is your experience regarding pricing and costs for SolarWinds ipMonitor?

The licensing cost is high compared to other open-source tools. Being a corporate client, we require corporate licensing, which adds to the cost.

See all answers

What needs improvement with SolarWinds ipMonitor?

The licensing cost is high compared to open source tools. The state monitoring tools could be improved with AI integration to track IP usage history. There is no local support; we must contact thei...

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What is your primary use case for SolarWinds ipMonitor?

See all answers

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Compared 46% of the time

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Compared 18% of the time

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Compared 13% of the time

FortiMonitor vs SolarWinds ipMonitor

Compared 12% of the time

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Product Reports

Buyer's Guide

New Relic

January 2026

Download New Relic product report

Buyer's Guide

Network Monitoring Software

January 2026

Download SolarWinds ipMonitor product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

ipMonitor

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Monitor network devices, servers, VMware hosts and applications from one console
Receive alerts for availability and performance issues
Monitor network status on maps and NOC view
Minimize downtime by automating remediation actions
Enhance monitoring with built-in reports and dashboards

SolarWinds

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Information Not Available

Buyer's Guide

New Relic vs. SolarWinds ipMonitor

December 2025

Free Report: New Relic vs. SolarWinds ipMonitor

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