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New Relic vs SolarWinds ipMonitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
9th
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
SolarWinds ipMonitor
Ranking in Network Monitoring Software
79th
Ranking in IT Infrastructure Monitoring
63rd
Average Rating
6.0
Reviews Sentiment
5.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 1.9% compared to the previous year. The mindshare of SolarWinds ipMonitor is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.5%
SolarWinds ipMonitor0.4%
Other98.1%
Network Monitoring Software
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Masud Alam - PeerSpot reviewer
Manager at Optimum Origens Inc.
IP address management improves network efficiency but licensing cost could decrease
We are using SolarWinds for NPM and NCM, and we use IP address management for IP address monitoring. It helps us track which IP address is live and which is not. It also provides DHCP reservation and allows us to declare IP addresses for our integration. We have been using it for IP address…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides information on where time is spent overall in server requests."
"We chose New Relic because it has all the attributes which we are using to monitor the health of servers."
"However, as a dev-ops tool, it has been priceless."
"We have been able to proactively identify failures before they happen."
"I advise that New Relic is the best APM tool available, providing everything you need to pinpoint root causes for performance bottlenecks and serving as an effective observability tool for production telemetry metrics."
"I find the error monitoring of IIS web applications to be extremely useful."
"If someone reports an issue we’ll always go to New Relic first; that’s where it becomes a good product in and of itself."
"One of the most outstanding features of any APM tool is the anomaly detection part."
"The most valuable feature is the availability of end devices."
"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."
"The initial setup is very straightforward and it is easy to add nodes."
 

Cons

"New Relic can get pricey for larger organizations."
"Integration with Azure websites as well as Azure cloud services."
"We had everything in hand with New Relic initially, however, the pricing wasn't convenient for us, so we had to step back from using it."
"In the first stage, the area of development, infrastructure and communication portal."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"The support could improve because they are not very fast and the information was not very accurate."
"The agents are updated quite frequently, but New Relic doesn't offer tools for doing the upgrade in large environments."
"Errors insights have room for improvement especially error analysis part which is somewhat less compared to similar tool Splunk."
"The solution does not include enough features and has some performance issues."
"The licensing cost is high compared to open source tools."
 

Pricing and Cost Advice

"I loved this product, but we can no longer afford it, so we dropped it."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"The solution is cheap, but prices can go up when users grow."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"Comparatively, the pricing is expensive."
"The pricing is fine."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"We feel it's a little bit pricey."
"The solution is a bit expensive because the annual license does not include new features that are priced as add-ons."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
Construction Company
19%
Comms Service Provider
15%
Healthcare Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
What is your experience regarding pricing and costs for SolarWinds ipMonitor?
The licensing cost is high compared to other open-source tools. Being a corporate client, we require corporate licensing, which adds to the cost.
What needs improvement with SolarWinds ipMonitor?
The licensing cost is high compared to open source tools. The state monitoring tools could be improved with AI integration to track IP usage history. There is no local support; we must contact thei...
What is your primary use case for SolarWinds ipMonitor?
We are using SolarWinds for NPM and NCM, and we use IP address management for IP address monitoring. It helps us track which IP address is live and which is not. It also provides DHCP reservation a...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
ipMonitor
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about New Relic vs. SolarWinds ipMonitor and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.