We performed a comparison between New Relic and OpenText Business Process Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The most valuable feature of New Relic is its ease of use."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The most valuable feature is application monitoring."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"The product allows the developer to see the actual problems in the applications."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The stability has been very good over the years."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The solution only supports the cloud platform and not on-premises."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"It would be nice if there were pre-made dashboards."
"New Relic needs to improve is the user data schema."
"We have had issues with our agents going offline."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while OpenText Business Process Monitoring is ranked 57th in Application Performance Monitoring (APM) and Observability. New Relic is rated 8.6, while OpenText Business Process Monitoring is rated 8.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas OpenText Business Process Monitoring is most compared with Dynatrace, AppDynamics and Datadog.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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