New Relic and OP5 Monitor compete in the IT infrastructure monitoring category. New Relic gains an advantage with its ease of deployment and customer service, while OP5 Monitor's comprehensive feature set offers superior value for specific needs.
Features: New Relic provides detailed application performance monitoring, strong analytics capabilities, and ease of integration. OP5 Monitor covers network, server, and application monitoring, offering customizable dashboards and comprehensive alert systems.
Room for Improvement: New Relic could enhance its network monitoring tools and provide more cost-effective pricing. OP5 Monitor may benefit from simplifying its initial setup process, improving scalability, and enhancing the user interface.
Ease of Deployment and Customer Service: New Relic's cloud-based deployment offers simplified setup and quick scaling with robust customer support. OP5 Monitor supports both on-premises and hybrid setups, requiring more complex configurations, yet it provides dedicated support for enterprise clients.
Pricing and ROI: New Relic's premium pricing justifies its quick integration and immediate insights, delivering strong ROI, especially when scaling applications. OP5 Monitor offers a more cost-effective solution with pricing adaptable to varied monitoring needs, potentially providing long-term ROI through its feature-rich offerings.
| Product | Market Share (%) |
|---|---|
| New Relic | 1.8% |
| OP5 Monitor | 0.7% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 61 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 5 |
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
OP5 Monitor - The Complete Monitoring Solution
OP5 Monitor is a flexible and highly scalable monitoring solution for all sizes of environments. Use just one product to monitor your IT environment regardless of location, whether on-premise, in dynamic environments, public cloud or a hybrid of these.
Digital transformation adds extra layers and complexity to the IT estate by creating a hybrid IT environment of both static and dynamic environments, that can be difficult to monitor efficiently. ITRS OP5 Monitor gives enterprises full visibility over their entire IT estate through a single pane of glass, allowing them to consolidate monitoring tools and cut down costs.
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