New Relic vs OP5 Monitor comparison

Why PeerSpot?

New Relic and ITRS are both solutions in the Network Monitoring Software category. New Relic is ranked #10 with an average rating of 8.3, while ITRS is ranked #41 with an average rating of 9.0. New Relic holds a 1.4% mindshare in NMS, compared to ITRS’s 0.6% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of ITRS users who would recommend it.

New Relic

Read 176 New Relic reviews

29,719 Views
8,916 Comparison Views

94% willing to recommend

OP5 Monitor

Read 7 OP5 Monitor reviews

4,136 Views
3,143 Comparison Views

100% willing to recommend

New Relic

OP5 Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

New Relic and OP5 Monitor compete in the IT infrastructure monitoring category. New Relic gains an advantage with its ease of deployment and customer service, while OP5 Monitor's comprehensive feature set offers superior value for specific needs.

Features: New Relic provides detailed application performance monitoring, strong analytics capabilities, and ease of integration. OP5 Monitor covers network, server, and application monitoring, offering customizable dashboards and comprehensive alert systems.

Room for Improvement: New Relic could enhance its network monitoring tools and provide more cost-effective pricing. OP5 Monitor may benefit from simplifying its initial setup process, improving scalability, and enhancing the user interface.

Ease of Deployment and Customer Service: New Relic's cloud-based deployment offers simplified setup and quick scaling with robust customer support. OP5 Monitor supports both on-premises and hybrid setups, requiring more complex configurations, yet it provides dedicated support for enterprise clients.

Pricing and ROI: New Relic's premium pricing justifies its quick integration and immediate insights, delivering strong ROI, especially when scaling applications. OP5 Monitor offers a more cost-effective solution with pricing adaptable to varied monitoring needs, potentially providing long-term ROI through its feature-rich offerings.

To learn more, read our detailed New Relic vs. OP5 Monitor Report (Updated: November 2026).

Buyer's Guide

New Relic vs. OP5 Monitor

November 2026

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Helped 921,148 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

10th

Ranking in IT Infrastructure Monitoring

10th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)

OP5 Monitor

Ranking in Network Monitoring Software

41st

Ranking in IT Infrastructure Monitoring

44th

Average Rating

8.6

Reviews Sentiment

4.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.4%, down from 1.8% compared to the previous year. The mindshare of OP5 Monitor is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.4%
OP5 Monitor	0.6%
Other	98.0%

Network Monitoring Software

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Sumanth Arshanapally

Senior Analyst at a tech vendor with 10,001+ employees

Monitoring ease and cost-saving benefits enhance operational efficiency

The monitoring in OP5 Monitor is very easy because we can directly use custom plugins. We can write custom scripts and use those scripts directly. It's very low cost, open, and the dashboards are easy to see. We can extract the reports easily, and this is very easy to compare. Real-time monitoring in OP5 Monitor provides data every one minute or every five minutes, enabling us to get live data from the last one minute or last five minutes. OP5 Monitor gave us proper server availability, so we can always check whether a server goes down or the server CPU and memory decreases. Before reaching a particular bottleneck situation, we identified and fixed the issue, which helped us from a cost-saving business perspective. It helped us avoid application downtime.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."

"New Relic is highly scalable and its build quality is very easy for handling to startup, enterprise, scale up, and workloads."

"I really love it."

"It gave clear information and a complete picture of what was happening in our system, which helped the operations team in performing the required actions."

"The solution is scalable, and it is easy because all the documentation is available."

"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."

"It has prevented failures from occurring in our production environment."

"The stability of New Relic APM is very good."

More New Relic pros

"Instead of checking the logs each Monday, or checking that applications are running, and checking your ticketing system for angry users, you put this system in place and it monitors and continuously tests everything that is of importance to you and your users."

"It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible."

"OP5 Monitor is a great choice due to its being built on an open-source monitoring tool and provides ample opportunity for customization based on specific support requirements. It is also user-friendly and easy to manage with a wide range of plugins available for use. In comparison to other enterprise tools, such as Micro Focus, OP5 Monitor stands out for its features and cost-effectiveness, making it the best tool in the market. Customization is one of the key strengths of the tool and provides a lot of capabilities. Additionally, it is easy to find support and plugins for the tool through online resources."

"Its open-source environment is accessible to everyone."

"Especially with the API, where I can use the data with many other systems, it's great."

"The best feature is that it is very relatable, stable, and scalable. The logger is a part of the software, but it's not the most important point of it."

"The monitoring in OP5 Monitor is very easy because we can directly use custom plugins; we can write custom scripts and use those scripts directly, it's very low cost, open, and the dashboards are easy to see."

"We can also observe whatever we want, and there are no limitations."

More OP5 Monitor pros

Cons

"How granular I could go down at looking at certain data, especially related to the operations, is limited."

"Doesn't recognized some third party transaction traces."

"I've heard Dynatrace say that New Relic's pricing model was very expensive, so that would be a concern."

"Alerting based on custom insights queries. If I set a custom query to give me some value, I want to be able to set an alert for that."

"Integration with Azure websites as well as Azure cloud services."

"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."

"More configurability through the dashboard, for example, being able to ignore transactions without the need to update the config or code."

"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."

More New Relic cons

"We do not get performance reports properly, which needs improvement."

"IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments. There is some cool stuff going on in that direction."

"OP5 lacks some visualization, a feature that makes some other products nice. Op5 is built for purpose, which is fine, but if you compare it with some new products, the visualization is not so appealing, especially for management... If you don't need fancy visualizations, OP5 is fine."

"They need to improve the dashboard interface."

"The user interface is not what we are used to these days, and should be improved."

"OP5 Monitor could include application monitoring in addition to infrastructure monitoring. If application business transactions were monitored, it would be helpful."

"The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users."

Pricing and Cost Advice

"The pricing and licensing are too high."

"Pricing is better with New Relic APM than Dynatrace."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

"The solution is less expensive than AppNeta."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

"Comparatively, the pricing is expensive."

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."

"This is an expensive product."

More New Relic pricing and cost advice

"It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database license, and you can have a huge installation on one machine..."

"The cost of the license and support are separate. If you want platinum call support, it will cost more than a regular call. I did not opt for it, as it is an additional cost."

"OP5 has a very low price as a solution, compared to many other solutions out there."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

10%

Construction Company

Comms Service Provider

13%

Healthcare Company

12%

Manufacturing Company

11%

Financial Services Firm

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	80

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	5

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

What is your experience regarding pricing and costs for OP5 Monitor?

The price for OP5 Monitor is fine, but we don't know the exact price because it was managed by us; the customer themselves bought it and gave it to us to monitor.

See all answers

What needs improvement with OP5 Monitor?

OP5 Monitor could include application monitoring in addition to infrastructure monitoring. If application business transactions were monitored, it would be helpful. For application-related issues, ...

See all answers

What is your primary use case for OP5 Monitor?

Our previous use case for OP5 Monitor was server monitoring.

See all answers

Comparisons

Datadog vs New Relic

Compared 4% of the time

Dynatrace vs New Relic

Compared 4% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Splunk Enterprise Security vs New Relic

Compared 2% of the time

Splunk Observability Cloud vs New Relic

Compared 2% of the time

More New Relic Competitors

Zabbix vs OP5 Monitor

Compared 7% of the time

Nagios Core vs OP5 Monitor

Compared 7% of the time

NETSCOUT Network & Application Observability vs OP5 Monitor

Compared 6% of the time

PRTG Network Monitor vs OP5 Monitor

Compared 3% of the time

ScienceLogic vs OP5 Monitor

Compared 2% of the time

More OP5 Monitor Competitors

Product Reports

Buyer's Guide

New Relic

October 2026

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Buyer's Guide

OP5 Monitor

October 2026

Download OP5 Monitor product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers comprehensive server and application performance monitoring features, empowering organizations with real-time insights and customizable dashboards for efficient issue resolution.

Possessing robust capabilities, New Relic provides in-depth application data, allowing users to trace and diagnose issues efficiently. Its powerful API integration enables seamless performance improvement tracking. Despite certain areas for improvement like configuration handling and pricing, New Relic remains a preferred choice for application performance monitoring, server monitoring, and infrastructure management, facilitating end-to-end observability and enhancing application health.

What are New Relic's key features?

Server Monitoring: Provides insights into system health and performance metrics.
Real-Time Application Performance Insights: Offers instant data on application performance and user experience.
Customizable Dashboards: Tailor dashboards to display the most relevant data for specific needs.
API Integration: Supports integration with external tools for enhanced performance tracking.
Scalability: Adapts to the growing needs of enterprises, ensuring continuous monitoring effectiveness.
Synthetic Monitoring: Simulates user interactions to preemptively identify potential issues.

Why consider New Relic's benefits?

In-Depth Data: Access to comprehensive application data for quick issue resolution.
Efficient Alerting: Real-time alerts to identify and address problems swiftly.
Improved Performance: Metrics and insights that facilitate enhanced application performance.
Tool Integrations: Integration enhances value by combining various system insights.

In sectors like finance and e-commerce, New Relic is utilized for real-time performance monitoring, allowing businesses to identify bottlenecks, manage infrastructure effectively, and ensure seamless user experiences. By tracking API response times and monitoring databases, companies improve performance and user satisfaction through better observability and synthetic monitoring.

New Relic

OP5 Monitor delivers real-time IT infrastructure monitoring with extensive customization options through open-source plugins. Its intuitive interface and cost-effectiveness make it a preferred choice for efficient performance monitoring and task automation.

OP5 Monitor integrates seamlessly with systems, offering customizable dashboards and efficient performance tracking for networks, servers, applications, databases, and cloud environments. It supports LDAP and local user accounts, providing timely insights to prevent downtime. The documentation enhances integration ease, though its user interface could benefit from updates. Improved APIs, better report capabilities, and enhanced platform integration are needed. Effective in healthcare, maritime, and diverse sectors, it provides global deployments with tailored monitoring solutions.

What are the key features of OP5 Monitor?

Real-Time Monitoring: Tracks performance and alerts users immediately on anomalies.
Seamless Integration: Works effectively with existing systems and infrastructure.
Extensive Customization: Offers open-source plugins for personalized configurations.

What benefits or ROI should users consider in reviews for OP5 Monitor?

Cost-Effectiveness: Provides robust features at a competitive price.
User-Friendly Interface: Simplifies monitoring processes for administrators.
Efficiency in Performance Monitoring: Automates tasks and optimizes resource use.

In industries like healthcare, maritime, and others, OP5 Monitor automates tracking and alerts, easing manual checks to enhance quality. Its global deployments provide tailored monitoring for CPU, memory, and disk space, efficiently managing both on-premise and cloud environments for large-scale operations.

ITRS

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Svenska Spel, Carus, VGL, Tele2, Viking Line, Clas Ohlson, Vanderlande, Försäkringskassan

Buyer's Guide

New Relic vs. OP5 Monitor

November 2026

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